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Slack

Privacy policy

Slack

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Score63.0
Reviewed
Policy typePrivacy policy
Concern findings9
Protections0
Source supportStrong

Source provenance

Verified official source
Retrieved
Last checked
PublishedAutomated refresh

What changedMaterial language shifts detected around personal data, privacy, share your, fee. 113 new line(s), 135 removed line(s).

Snapshot hash d912b7b515561cccb80e8bd6636726f82bc632c2bb4279c2819921152754c3e0

Snapshot of the source text at fetch time — not a live mirror of the policy page.

Plain-English summary

Slack's privacy policy outlines that the company cannot guarantee the absolute security of your information during transmission or storage. Additionally, while Slack requires third-party service providers to disclose permissions for accessing information, they do not guarantee that these disclosures are always complete. Be aware that any personal data you post in community forums will be publicly visible. If you attend events and agree to share your information with sponsors, their privacy policies will apply. Finally, you cannot opt out of essential service communications from Slack, including security and fraud notices, and Slack does not control how customers or third parties share information.

73% confidence

Risk Flags

Potentially risky clauses that may impact user rights or data privacy.

medium90% confidence confidence

Slack cannot guarantee information security.

Slack cannot guarantee that your information will be absolutely safe from intrusion by others when transmitted over the Internet or stored on their systems.

Why it matters: Your data might not be completely secure during transmission or storage, meaning unauthorized parties could potentially access it despite Slack's security efforts.

Given the nature of communications and information processing technology, Slack cannot guarantee that Information during transmission through the Internet or while stored on our systems or otherwise in our care will be absolutely safe from intrusion by others.

Security, paragraph 1 · Citation strength: strong

medium85% confidence confidence

Third-Party Services may not disclose all permissions.

Slack requires third-party service providers to disclose all permissions for information accessible through its services, but Slack does not guarantee that they actually do so.

Why it matters: Third-party services integrated with Slack may access your information without fully disclosing all the permissions they have, potentially exposing more data than you intend.

We require each Third-Party Service provider to disclose all permissions for information accessible through the Services, but we do not guarantee that they do so.

How We Share and Disclose Information, paragraph 2 · Citation strength: strong

medium90% confidence confidence

Public availability of information in community forums.

Any information you choose to provide in a community forum, including personal data, will be publicly available.

Why it matters: Be aware that any personal information you share in community forums will be visible to the public.

The Information you choose to provide in a community forum including personal data will be publicly available.

How We Share and Disclose Information, paragraph 2 · Citation strength: strong

low80% confidence confidence

Information shared with event sponsors may be subject to their privacy statements.

If you attend a Slack-organized event or webinar and consent to sharing your information with sponsors, your information will be subject to the sponsors’ privacy statements.

Why it matters: When you attend Slack events and allow your information to be shared with sponsors, those sponsors will handle your data according to their own privacy policies, which may differ from Slack's.

In these circumstances, your information will be subject to the sponsors’ privacy statements.

How We Share and Disclose Information, paragraph 2 · Citation strength: strong

medium90% confidence confidence

You cannot opt out of essential service communications.

Service, technical, and important services-related notices, such as security and fraud notices, are considered part of the Services, and you may not opt out of them.

Why it matters: You will receive certain service-related emails and communications from Slack, including security and fraud notices, which you cannot opt out of.

These communications are considered part of the Services and you may not opt out of them.

Information We Collect And Receive, paragraph 10 · Citation strength: strong

medium90% confidence confidence

Slack does not control how Customers or third parties share information.

Slack does not control how a Customer or any third party chooses to share or disclose information.

Why it matters: Even though Slack has its own policies, your organizational administrator or other third parties can decide how to share or disclose your information, and Slack won't control those actions.

Slack does not control how a Customer or any third party chooses to share or disclose Information.

How We Share and Disclose Information, paragraph 1 · Citation strength: strong

Data Use

How the service collects, uses, and shares your data.

low90% confidence confidence

Slack collects usage information including metadata about your interactions.

When you use the Services, Slack generates metadata that provides additional context about how you use the Services, such as the Workspaces, channels, people, features, content, and links you view or interact with, file types shared, and Third-Party Services used.

Why it matters: Slack records details about your activity, including what you view, interact with, and file types you share, to understand how you use the service.

When an Authorized User interacts with the Services, metadata is generated that provides additional context about the way that an Authorized User uses the Services.

Information We Collect And Receive, paragraph 1 · Citation strength: strong

low85% confidence confidence

Slack collects device and approximate location information.

Slack collects information about the type of device, operating system, device settings, application IDs, unique device identifiers, and crash data. They also receive information to approximate your location using details like a business address or IP address.

Why it matters: Slack gathers data about your device and a general idea of your location to help with service localization and security.

Slack collects information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and crash data. Whether we collect some or all of this Other Information often depends on the type of device used and its settings. Location information . We receive information from you, our Customers and other third-parties that helps us approximate your location. We may, for example, use a business address submitted by your employer (who is our Customer) or an IP address received from your browser or device to determine approximate location to assist with localization or for security purposes.

Information We Collect And Receive, paragraph 1 · Citation strength: strong

low90% confidence confidence

Slack collects contact information you choose to import.

Any contact information you choose to import, forward, or upload to the Services, such as an address book or calendar, is collected when using the services.

Why it matters: When you import contacts or upload information like an address book or calendar to Slack, that information is collected by the service.

Contact information : In accordance with the consent process provided by your device or other third-party API, any contact information that an Authorized User chooses to import (such as importing an address book to find coworkers and Slack Connect contacts or calendar from a device or API), forward or upload to the Services (for example, when sending emails to the Services) is collected when using the Services.

Information We Collect And Receive, paragraph 2 · Citation strength: strong

Cancellation/Renewal

Details on how you can cancel your subscription or stop using the service, and how renewals are handled.

Looking good

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Gotchas

Unusual or surprising clauses that may be hidden or difficult to understand.

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