Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
Amazon's privacy notice highlights several concerns for users. By using their services, you consent to conditions that include limitations on damages and dispute resolution (risk_flags-1). There's also a clause stating that personal information is a transferable asset if Amazon sells its businesses or services (risk_flags-2). Furthermore, Amazon collects a wide range of personal information from various sources (data_use-1) and uses this data to develop and deploy generative AI models and services (data_use-2). They also share advertising identifiers with ad companies to serve relevant Amazon ads, even though direct identifiers are not shared (data_use-3).
85% confidence
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Risk Flags
Critical issues and red flags that could lead to significant harm or privacy loss.
high90% confidence
Binding Agreement and Dispute Resolution
By using Amazon Services, you agree to the practices described in this Privacy Notice, which includes limitations on damages and resolution of disputes.
Why it matters: Your use of Amazon Services automatically implies consent to the Privacy Notice, which dictates how disputes are resolved and limits potential damages, potentially restricting your legal recourse in privacy-related matters.
If you choose to use Amazon Services, your use and any dispute over privacy is subject to this Notice and our [Conditions of Use](https://www.amazon.com/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQXXM), including limitations on damages, resolution of disputes, and application of the law of the state of Washington. If you have any concern about privacy at Amazon, please contact us with a thorough description, and we will try to resolve it.
Conditions of Use, Notices, and Revisions, paragraph 1 · Citation strength: strong
high90% confidence
Customer Information Transferable in Business Sales
Customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Amazon.com, Inc. or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
Why it matters: Your personal information may be transferred as a business asset during sales or acquisitions of Amazon.com, Inc. or its services. While there is a promise to adhere to prior privacy notices, potential changes could occur with customer consent, which may be implied or sought in broad terms.
As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, customer information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, the customer consents otherwise). Also, in the unlikely event that Amazon.com, Inc. or substantially all of its assets are acquired, customer information will of course be one of the transferred assets.
How the company collects, uses, shares, and retains your personal information.
medium85% confidence
Collection of Personal Information from Various Sources
Amazon collects personal information you provide, automatically collects information about your use of Amazon Services, and might receive information about you from other sources.
Why it matters: Your personal information is collected through various means, including direct input, automatic tracking of your interactions with Amazon Services (such as through cookies and physical store cameras), and from third-party sources (like updated delivery information from carriers). This broad collection strategy means Amazon has extensive data on your activities.
Our physical stores may use cameras, computer vision, sensors, and other technology to gather information about your activity in the store, such as the products and services you interact with. * **Information from Other Sources:** We might receive information about you from other sources. For example, our carriers may provide us with updated delivery and address information, which we use to keep our records current and make delivery of your future purchases easier.
Use of Personal Information for Generative AI Models
Amazon uses personal information to provide, troubleshoot, and improve Amazon Services, including using machine learning and artificial intelligence to support and enhance the customer experience across products and services, which includes using data to develop or deploy their generative AI models and services.
Why it matters: Your personal data is used to develop and deploy Amazon's generative AI models and services. This means your interactions and other personal information contribute to the training and functionality of AI, potentially without specific consent for this particular use.
We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Amazon Services. In so doing, we use machine learning and artificial intelligence to support and enhance the customer experience across our products and services. This includes using data to develop or deploy our generative AI models and services. See our [Generative AI Development Disclosure](https://www.amazon.com/gp/help/customer/display.html?nodeId=TmGoGN3UbFaQ1CAph7) for more information.
Sharing of Non-Personally Identifiable Information with Ad Companies for Targeted Ads
Amazon provides ad companies with an advertising identifier, like a cookie, a device identifier, or a code derived from applying irreversible cryptography to an email address, but not your name or other directly identifying information, to serve relevant Amazon ads.
Why it matters: Amazon shares advertising identifiers and data derived from your information with ad companies, enabling them to serve you relevant Amazon ads. While direct identifiers like your name are not shared, the use of identifiers means personalized advertising occurs without direct personal identification.
We provide ad companies with information that allows them to serve you with more useful and relevant Amazon ads and to measure their effectiveness. We never share your name or other information that directly identifies you when we do this. Instead, we use an advertising identifier like a cookie, a device identifier, or a code derived from applying irreversible cryptography to other information like an email address. For example, if you have already downloaded one of our apps, we will share your advertising identifier and data about that event so that you will not be served an ad to download the app again.
Terms related to account cancellation, subscription renewal, and associated refunds or data handling.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
Less obvious or surprising terms that may affect users.
✓
Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
Terms and features that protect user rights and privacy.
Protection95% confidence
No sale of personal information
Amazon states they are not in the business of selling customers' personal information to others; they share personal information only as described in the Privacy Notice and with controlled subsidiaries.
Why it helps: This commitment indicates a policy against the general sale of your personal information to third parties, which helps mitigate the risk of your data being used for purposes beyond what's described in the privacy notice.
Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below and with subsidiaries Amazon.com, Inc. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Other than specified sharing, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.
Why it helps: This clause provides a mechanism for you to control the sharing of your personal information with third parties in situations not explicitly covered elsewhere, ensuring you have a choice and prior notice.
Other than as set out above, you will receive notice when personal information about you might be shared with third parties, and you will have an opportunity to choose not to share the information.