Library
Policy clause glossary
Common terms that show up in privacy policies and terms of service, explained in plain English with examples from 183 published reviews.
Not legal advice. These pages help you recognize patterns; they are not counsel about your situation.
Found in 27 of 183 policies
Mandatory arbitration
A clause that requires disputes to go to private arbitration instead of court, often with limited appeal rights.
Found in 27 of 183 policies
Class-action waiver
A clause that stops you from joining a group lawsuit with other customers who share the same complaint.
Found in 11 of 183 policies
Auto-renewal / negative-option billing
A subscription that renews and charges again unless you cancel before the renewal date, sometimes with limited notice.
Found in 17 of 183 policies
Unilateral amendment
The company can change the terms later—sometimes with little notice—and continued use counts as acceptance.
Found in 7 of 183 policies
Liability cap
A limit on how much the company can owe you if something goes wrong, often capped at fees paid in a short window.
Found in 10 of 183 policies
Data sale or broad sharing
Language that lets the company sell, rent, or share personal data widely with advertisers, brokers, or other third parties.
Found in 21 of 183 policies
Broad content license
You grant the company rights to use, modify, sublicense, or commercialize content you upload—sometimes forever and worldwide.
Found in 9 of 183 policies
Indemnification
You agree to cover the company’s legal costs or damages if your use of the service leads to a claim against them.
Found in 0 of 183 policies
Governing law / venue
Disputes must follow a specific state’s or country’s law and often must be filed in a particular court location.
Found in 33 of 183 policies
Account termination without notice
The company can suspend or close your account—sometimes immediately—with limited process or refund rights.
Found in 24 of 183 policies
Disclaimer of warranties
The service is provided “as is,” with the company disclaiming guarantees about reliability, fitness, or uninterrupted access.
Found in 0 of 183 policies
Unilateral price changes
The company can raise prices or change fees with notice (or sometimes without), and continued use means you accept the new price.