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Glossary · Dispute and recourse

Mandatory arbitration

In plain English: if something goes wrong, you usually cannot take the company to court. Disputes go to a private arbitrator instead, often with limited appeal rights and a class-action waiver nearby.

Not legal advice. These pages help you recognize patterns; they are not counsel about your situation.

Policies222 / 1194
Findings256
ThemeDispute and recourse

Found in 222 of 1194 published policies (256 matching findings).

Why it matters

Court and jury options shrink. Small individual harms are harder to challenge, and you may travel or pay fees the company chose. Pair this page with class-action waiver when both appear.

What to look for

“Binding arbitration,” “AAA,” “JAMS,” “waive the right to a jury trial,” or a separate “dispute resolution” section that replaces courts. Check whether opt-out windows exist (often short and mail-only).

Signals

Phrases to watch for

Language that often marks this clause in privacy policies and terms.

  • binding arbitration
  • AAA
  • JAMS
  • waive the right to a jury trial

Library

Examples from published reviews

xAI LLC · Grok · Terms of service

Arbitration on Individual Basis Only

Any arbitration shall be conducted on an individual basis only, and not as a class, collective, or representative action, with no authority for the arbitrator to consolidate claims or preside over such proceedings.

Alo Moves, Inc. / Alo Yoga · Alo Moves · Terms of service

Mandatory arbitration and class action waiver

The terms contain a class action waiver and a jury trial waiver, and require arbitration on an individual basis to resolve claims in certain jurisdictions.

Scribd, Inc. · Everand / Scribd · Privacy policy

Mandatory Arbitration and Class Action Waiver

Users are generally required to resolve disputes through binding arbitration individually, giving up their right to go to court and participate in class or collective actions.

Niantic, Inc. · Pokémon GO · Terms of service

Waiver of jury trial in disputes

Users and Scopely Explore explicitly waive any constitutional and statutory rights to sue in court and have a trial in front of a judge or a jury, opting instead for arbitration for all disputes, with limited exceptions.

Library

See it in categories

Browse published reviews where this pattern often matters.

Dispute and recourse

Related terms

Next step

Check your own policy

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