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Plain-English summary
This service has significant risks, including mandatory arbitration and class action waivers, broad disclaimers of warranties, and limitations on liability for indirect damages, hacking, and overall claims (capped at $100 or the amount paid). The company also retains extensive rights to user content and usage data, including any feedback provided, without compensation or attribution. AI outputs may be inaccurate, offensive, or non-unique, and users are responsible for verifying their accuracy. Paid subscriptions auto-renew, and payments are generally non-refundable. The company can terminate or suspend accounts without notice for various reasons, including inactivity.
95% confidence
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Risks to You
3 findings
Potential issues that could negatively impact you as a user.
high95% confidence
Service provided "as is" with no warranties
The service, outputs, and agentic actions are provided "AS IS" and "AS AVAILABLE." The service, intellectual property, and other information are provided without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, accuracy, reliability, availability, ability to meet needs, and non-infringement.
Why it matters: You bear all risks associated with using the service, and the company is not responsible if the service does not meet your expectations, has errors, or causes issues. You have no guarantee of accuracy or reliability.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, OUTPUTS AND AGENTIC ACTIONS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, THE INTELLECTUAL PROPERTY, AND ANY OTHER INFORMATION AVAILABLE ON OR THROUGH THE SERVICE ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, AVAILABILITY, ABILITY TO MEET YOUR NEEDS, AND/OR NON-INFRINGEMENT.
Company is not liable for indirect, punitive, or consequential damages
The company will not be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including damages for loss of profits, revenue, goodwill, business opportunity, use, or data, or other intangible losses, including emotional or reputational harm, arising out of or relating to the use of, or inability to use, the service or any outputs generated by the service.
Why it matters: You cannot seek compensation from the company for significant indirect losses, such as lost profits or emotional harm, even if they result from using the service.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL SPACEXSI OR ANY SPACEXSI INDEMNITEE BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, USE, OR DATA, OR OTHER INTANGIBLE LOSSES, INCLUDING EMOTIONAL OR REPUTATIONAL HARM, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE OR ANY OUTPUTS GENERATED BY THE SERVICE, OR YOUR USE OF OR INABILITY TO USE ANY OF THE FOREGOING.
The company's liability to you for any claims, proceedings, liabilities, obligations, damages, losses, or costs will not exceed the amount you paid to them or one hundred U.S. dollars ($100.00), whichever is greater, except in cases of willful misconduct or gross negligence.
Why it matters: Your potential financial compensation for damages, even significant ones, is capped at a low amount, regardless of the actual harm suffered.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL SPACEXSI OR ANY SPACEXSI INDEMNITEE BE LIABLE TO YOU FOR ANY CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, OR COSTS IN AN AMOUNT EXCEEDING THE AMOUNT YOU PAID TO US HEREUNDER OR ONE HUNDRED U.S. DOLLARS ($100.00), WHICHEVER IS GREATER, EXCEPT IN THE EVENT OF SPACEXSI’S OR SUCH SPACEXSI INDEMNITEE’S WILLFUL MISCONDUCT OR GROSS NEGLIGENCE.
How your personal information is collected, used, and shared.
high95% confidence
Broad license to use user content
By submitting, creating, generating, recording, posting, or displaying inputs, you grant an irrevocable, perpetual, transferable, sublicensable, royalty-free, and worldwide right to SpaceXSI to use, copy, store, modify, process, adapt, transmit, distribute, reproduce, publish, upload, download, display in public forums, list information regarding, make derivative works of, and distribute such content for any purpose. This includes aggregating your user content and derivative works for various purposes, such as maintaining and providing the service, improving products, and other business purposes.
Why it matters: The company has extensive rights to your content, meaning they can use it in almost any way they choose, indefinitely, and you will not be compensated.
In choosing to submit, create, generate, record, post, or display Inputs on or through the Service, you grant an irrevocable, perpetual, transferable, sublicensable, royalty-free, and worldwide right to SpaceXSI to use, copy, store, modify, process, adapt, transmit, distribute, reproduce, publish, upload, download, display in public forums, list information regarding, make derivative works of, and distribute such Content, including anything referenced therein, in any and all media or distribution methods now known or later developed, for any purpose, and to aggregate your User Content and derivative works thereof for any purpose, including but not limited to: (i) maintain and provide the
User Content, paragraph 3 · Citation strength: strong
medium90% confidence
Personal information may be transferred to and processed in the United States
By using the service, you acknowledge that your personal information will be transferred to and/or processed in the United States.
Why it matters: Your personal information will be subject to U.S. laws and regulations, which may differ from those in your home country, potentially impacting your data privacy rights.
By using the Service, you acknowledge that we may collect, use, and disclose your personal information and aggregated, pseudonymized, and/or de-identified data as set forth in our Privacy Policy , and that your personal information will be transferred to, and/or processed in, the United States.
Privacy and Data Security, paragraph 1 · Citation strength: strong
medium95% confidence
User is responsible for evaluating AI output accuracy
You are responsible for evaluating the Output for accuracy and appropriateness for your use, including using human review and supervision, before using or sharing Output.
Why it matters: You are solely responsible for verifying the accuracy and suitability of any AI-generated content before using or sharing it, placing the burden of fact-checking and quality control on you.
You are responsible for evaluating the Output for accuracy and appropriateness for your use, including using human review and supervision, before using or sharing Output.
User Content, paragraph 14 · Citation strength: strong
Cancellation and Renewal Terms
2 findings
Conditions for canceling your service and how subscriptions renew.
medium95% confidence
Automatic Renewal of Paid Subscriptions
For paid subscriptions, the company will automatically charge your payment method on each periodic renewal until you cancel.
Payments already made for paid subscriptions are non-refundable, except where required by law.
Why it matters: If you cancel a paid subscription, you will generally not receive a refund for any payments already made, even if you stop using the service before the end of a billing period.
You can cancel your paid subscription at any time; however, payments already made are non-refundable, except where required by law.
Unexpected clauses or hidden conditions that could disadvantage users.
✓
Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Your Protections
3 findings
Safeguards and rights that benefit you as a user.
Protection95% confidence
Option to control user content for product development and model training
When logged into the service, you can select whether or not you want your User Content to be used to improve products and services and train models.
Why it helps: This gives you control over how your data is used for training and development purposes, protecting your privacy and influence over your content.
When logged into our Service, you can select whether or not you want us to use your User Content to improve our products and services and train our models.
User Content, paragraph 6 · Citation strength: strong
Protection95% confidence
Deletion of private chat and user content
Private Chat and User Content that you request to be deleted will be queued for deletion, which may take up to 30 days, except as required by law.
Why it helps: You have the ability to request the deletion of your private chat and user content, providing a mechanism to remove your data from the service.
Private Chat and User Content that you request to be deleted will be queued for deletion, which may take up to 30 days, except as required by law.
User Content, paragraph 6 · Citation strength: strong
Protection95% confidence
European Consumer Right of Withdrawal
As a European Consumer, you have the right to close your account and withdraw from the contract within 14 days of entering into it. You must inform the company of your decision to withdraw by sending an unequivocal statement to support@x.ai.
Why it helps: This provides European Consumers with a specific legal right to cancel their contract within a 14-day period, offering flexibility and consumer protection.
As a European Consumer, you have the right to close your account and withdraw from this contract within 14 days of entering into the contract. To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement sent to support@x.ai . You may use the Model Withdrawal Form below, but it is not obligatory.
Information about the Australian eSafety Commissioner, paragraph 10 · Citation strength: strong
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