Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
SpaceXAI's Terms of Service contain several significant risks for users. These include a waiver of jury trial and class action rights, mandatory individual arbitration for disputes (risk_flags-0002, risk_flags-0003), and broad indemnification obligations for users (risk_flags-0004). The company also severely limits its liability for various damages, data loss, hacking, and service issues, capping potential payouts at $100 or the amount paid by the user (risk_flags-0005, risk_flags-0006, risk_flags-0007, risk_flags-0008). Disputes are generally governed by Texas law and must be brought in Texas courts (risk_flags-0009), with shortened limitation periods for claims (risk_flags-0010).
Regarding data, the company claims a perpetual, worldwide license to use user content for any purpose and full ownership of all usage data, which can be shared with third parties (data_use-0002). All feedback you provide also becomes the company's property without compensation (data_use-0003). User content and activity are subject to both automated and manual review (data_use-0005), and using the service without logging in grants broad data use rights to the company (data_use-0006). If you log in via a third-party service, the company gains permission to access and store your information from that service, potentially including detailed social media data (data_use-0007). Employers can also monitor and control accounts linked to their enterprise subscriptions (data_use-0008).
Paid subscriptions automatically renew (cancellation_renewal-0002), payments are generally non-refundable upon cancellation (cancellation_renewal-0003), and failed payments can lead to account downgrades or suspension (cancellation_renewal-0004). The company can terminate your service or delete your account at any time without notice for various reasons, with no refund.
Finally, the service is provided "as is" without warranties, meaning no guarantees on functionality, accuracy, or error correction (gotchas-0001, gotchas-0002). Users bear all risk for using the service and its AI-generated outputs, which may be inaccurate, offensive, or not unique (gotchas-0003, gotchas-0004).
90% confidence
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Follow up on findings with grounded answers from this review. Not legal advice.
Risk Flags
6 findings
Critical terms that may pose significant risks to users. These include clauses that limit liability, waive rights, or allow for broad discretion by the service provider in ways that could harm the user.
Not clearly stated: The document explicitly states that some liability limitations may not apply in certain countries/states, but does not specify which limitations or jurisdictions.
high95% confidence
Arbitration on Individual Basis Only
Any arbitration shall be conducted on an individual basis only, and not as a class, collective, or representative action, with no authority for the arbitrator to consolidate claims or preside over such proceedings.
Why it matters: You cannot join with other users in arbitration to resolve disputes, which may make it harder and more expensive to pursue claims individually against the company.
The parties agree that any arbitration shall be conducted on an individual basis only, and not as a class, collective, or representative action. The arbitrator shall have no authority to consolidate claims or to preside over any form of class, collective, or representative proceeding.
You agree to defend, indemnify, and hold the company and its affiliates harmless from all claims, damages, and expenses arising from your use of the Service, Output, Input, or any violation of the Terms.
Why it matters: You are broadly responsible for legal costs and damages incurred by the company if your use of the service, its output, your input, or any violation of terms leads to claims against them.
To the fullest extent permitted by law, you will defend, indemnify, and hold SpaceXAI and our parents, subsidiaries and affiliates, and our and their respective agents, suppliers, licensors, employees, contractors, officers, and directors (collectively the “SpaceXAI Indemnitees”) harmless from and against any and all claims, damages (whether direct, indirect, incidental, consequential, or otherwise), obligations, losses, liabilities, costs, debts, and expenses (including, but not limited to, legal fees) arising from or related to your use of the Service and Output, your Input, or any violation of these Terms.
Company Not Liable for Various Damages and Data Loss
The company is not liable for indirect, punitive, incidental, special, consequential, or exemplary damages, including loss of profits, revenue, goodwill, business opportunity, use, or data, or other intangible losses, or emotional/reputational harm.
Why it matters: You cannot claim certain types of damages, including for lost profits, data, or emotional harm, even if the company's actions or the service's failures cause them. This significantly limits your ability to recover losses.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL SPACEXAI OR ANY SPACEXAI INDEMNITEE BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, USE, OR DATA, OR OTHER INTANGIBLE LOSSES, INCLUDING EMOTIONAL OR REPUTATIONAL HARM, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICE OR ANY OUTPUTS GENERATED BY THE SERVICE, OR YOUR USE OF OR INABILITY TO USE ANY OF THE FOREGOING.
Company Not Responsible for Unauthorized Access or Use of User Accounts
The company is not responsible for damage, loss, or injury from hacking, tampering, or unauthorized access to or use of the Service or your user account, unless due to its willful misconduct or gross negligence.
Why it matters: If your account is compromised through hacking or unauthorized access, the company generally disclaims responsibility, placing the burden of risk on you, unless it was due to their willful misconduct or gross negligence.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL SPACEXAI OR ANY SPACEXAI INDEMNITEE BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS TO OR USE OF THE SERVICE OR YOUR USER ACCOUNT OR THE INFORMATION CONTAINED THEREIN, EXCEPT IF YOUR LOSS RESULTED FROM SPACEXAI’S OR SUCH SPACEXAI INDEMNITEE’S WILLFUL MISCONDUCT OR GROSS NEGLIGENCE.
Disputes Governed by Texas Law with Specific Jurisdiction
Unless prohibited by your country’s law, disputes will be governed by Texas law and must be brought exclusively in Tarrant County or Wichita County, Texas courts, with consent to personal jurisdiction in those forums.
Why it matters: You may have to travel to Texas and abide by Texas laws to resolve legal disputes, which can be inconvenient and costly if you reside elsewhere. This could limit your access to legal remedies available in your local jurisdiction.
U.S. District Court or the state courts located in Wichita County or Tarrant County, Texas, United States, and you and we consent to personal jurisdiction in those forums and waive any objection as to inconvenient forum.
You must initiate federal claims within one year and state law claims within two years and one day of the event giving rise to the dispute, or you waive your right to pursue such claims.
Why it matters: You have a significantly shorter timeframe to bring legal claims against the company than typical statutory limitation periods, potentially causing you to lose your right to sue if you don't act quickly.
You and SpaceXAI agree that you must initiate any proceeding or action asserting a federal claim within one (1) year of the date of the occurrence of the event or facts giving rise to a dispute that is arising out of or related to these Terms or the Service, or if such limitation period is unenforceable under applicable law, then the shortest limitation period permitted by applicable law. You and SpaceXAI agree that you must initiate any proceeding or action asserting a state law claim within two (2) years and one day of the date of the occurrence of the event or facts giving rise to a dispute that is arising out of or related to these Terms or the Service.
How the company collects, uses, and shares your data, including personal information and user-generated content.
Not clearly stated: The privacy policy is referenced but not provided as part of these terms, so detailed data handling practices are not fully clear within this document.
high95% confidence
Company Owns All Usage Data
All diagnostic, technical, usage, and related information (Usage Data) collected from your devices will be solely and exclusively owned by the company. You assign all rights to this data to the company.
Why it matters: The company claims full ownership of all data related to your device and service usage, and can use, maintain, and process it for any lawful purpose, including sharing with third parties, without your further consent or compensation.
Usage Data Relating to Our Service. We may collect, or you may provide to us, diagnostic, technical, usage, and/or related information, including information about your computers, mobile devices, systems, and software (collectively, “Usage Data”). All Usage Data is and will be owned solely and exclusively by us, and, to the extent any ownership rights in or to the Usage Data vest in you, you hereby assign to us all rights (including intellectual property rights), title, and interest in and to the same.
User Content, paragraph 21 · Citation strength: strong
high95% confidence
Company Owns All Feedback Without Compensation
You assign all rights, title, and interest in any suggestions, recommendations, or feedback you provide to the company. The company is free to use this feedback and any contained ideas without attribution or compensation to you.
Why it matters: Any creative ideas, suggestions, or feedback you provide to the company regarding its services become their property, and they can use them freely without paying you or giving you credit.
Feedback. To the extent you provide us any suggestions, recommendations, or other feedback relating to the Service or to any other SpaceXAI products or services (collectively, “Feedback”), you hereby assign to us all rights (including all intellectual property rights), title, and interest in and to the Feedback. Accordingly, we are free to use the Feedback and any ideas, know-how, concepts, techniques, and/or other intellectual property contained in the Feedback, without providing any attribution or compensation to you, for any purpose whatsoever. We are not required to use any Feedback.
User Content, paragraph 22 · Citation strength: strong
medium90% confidence
Data Transfer and Processing in the United States
By using the Service, you acknowledge that your personal information will be transferred to, and/or processed in, the United States.
Why it matters: Your personal information will be stored and processed in the United States, which may have different data protection laws than your home country. This could impact your privacy rights and how your data is handled.
By using the Service, you acknowledge that we may collect, use, and disclose your personal information and aggregated, pseudonymized, and/or de-identified data as set forth in our Privacy Policy , and that your personal information will be transferred to, and/or processed in, the United States.
Privacy and Data Security, paragraph 1 · Citation strength: strong
medium90% confidence
Automated and Manual Review of User Content
Automated systems analyze your use of the Service and User Content for business, safety, and compliance. Authorized personnel may also review your use and User Content for specific business purposes, including product improvement, security investigations, and legal obligations.
Why it matters: Your content and how you use the service are subject to both automated analysis and human review by company personnel. This means your private communications and data are not entirely private and can be accessed and scrutinized for various reasons.
Automated systems that analyze your use of the Service and User Content may be used for business, safety, and compliance purposes. Our authorized personnel may review how you use the Service and your User Content for specific business purposes, including improving product features, investigating security incidents and potential misuse of our Service, and complying with our legal obligations.
User Content, paragraph 5 · Citation strength: strong
medium90% confidence
Broad Data Use for Unauthenticated Users
When accessing the service without logging in, where permitted, you grant the company full rights to use any data you provide or obtain for product development and model training purposes.
Why it matters: If you use the service without logging in, the company has broad rights to use your data for improving its products and training its AI models. This may expose your data to wider use than if you were logged in and had chosen specific privacy settings.
Where available, you may access our Service without logging in; when doing so, where permitted, you grant us full rights to use any data you provide to or obtain from our Service for product development and model training purposes.
User Content, paragraph 6 · Citation strength: strong
medium90% confidence
Data Collection through Third-Party Login Services
Logging in via a third-party service (e.g., Google, Apple, or X) grants the company permission to access, use, and store your information from that service, which may include login credentials and/or access tokens.
Why it matters: By using a third-party service to log in, you are giving the company access to your data from that service, potentially including sensitive information like your X user profile, post history, and conversation history. This could expose more of your personal data than you intend.
By choosing to log in to our Service by using a third-party service, such as Google, Apple, or X, you give us permission to access, use, and store your information from that service, as permitted by that service, which may include log-in credentials and/or access tokens for that service.
Terms of Service - Consumer, paragraph 19 · Citation strength: strong
medium90% confidence
Employer Access to Your Account
If you use an email address associated with your employer or organization, your account may be linked to their Grok Enterprise subscription, allowing their administrator to access, monitor, and control your account.
Why it matters: Your employer or organization could monitor and control your account if it's linked to their enterprise subscription, potentially compromising your privacy and control over your usage of the service.
If you use an email address associated with your employer or other organization, your account may be linked to that organization’s Grok Enterprise subscription. In such cases, the organization’s administrator may access, monitor and control your account in accordance with SpaceXAI’s Enterprise Terms of Service .
Terms of Service - Consumer, paragraph 20 · Citation strength: strong
Cancellation & Renewal
3 findings
Terms related to account cancellation, subscription renewals, refunds, and termination of service by either party.
Not clearly stated: The exact process for canceling a paid subscription is not detailed beyond stating that it can be done at any time.
medium90% confidence
Automatic Renewal of Paid Subscriptions
For paid subscriptions, the company will automatically charge your payment method on each periodic renewal until you cancel.
Why it matters: Your subscription will automatically renew and charge you unless you actively cancel it. You need to remember to cancel if you don't want to continue paying.
For paid subscriptions, we will automatically charge your payment method on each periodic renewal until you cancel.
You can cancel your paid subscription at any time; however, payments already made are non-refundable, except where required by law.
Why it matters: If you cancel your paid subscription, you will generally not receive a refund for payments already made, even if you cancel shortly after a renewal or have significant time left in your billing cycle.
You can cancel your paid subscription at any time; however, payments already made are non-refundable, except where required by law.
Account Downgrade or Suspension for Unsuccessful Payments
If your payment for a paid subscription is not successful, the company may downgrade your account or suspend your access to the Service until payment is received.
Why it matters: If a payment fails, your service access could be interrupted or features reduced until the payment issue is resolved, potentially disrupting your usage.
If your payment is not successful, we may downgrade your account or suspend your access to the Service until payment is received.
Potentially overlooked or surprising clauses that could negatively impact users.
Not clearly stated: The specific types of 'safeguards, testing, and monitoring' the user is expected to implement for service use are not clearly defined.
medium95% confidence
Service Provided "As Is" with No Warranties
The Service, Outputs, and Agentic Actions are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, including implied warranties of merchantability, fitness for a particular purpose, or accuracy.
Why it matters: The service is offered without guarantees regarding its quality, reliability, or suitability for your specific needs. You bear the risk if the service doesn't function as expected or causes issues, as you cannot claim breach of warranty.
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, OUTPUTS AND AGENTIC ACTIONS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, THE INTELLECTUAL PROPERTY, AND ANY OTHER INFORMATION AVAILABLE ON OR THROUGH THE SERVICE ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY, AVAILABILITY, ABILITY TO MEET YOUR NEEDS, AND/OR NON-INFRINGEMENT.
No Guarantee of Service Functionality or Error Correction
The company does not guarantee that the Service functions or features will be uninterrupted or error-free, or that defects will be corrected.
Why it matters: You might experience service interruptions, errors, or uncorrected defects, which could disrupt your use and negatively impact your experience, without the company being obligated to fix them.
SPACEXAI AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, REPRESENTATIVES, AFFILIATES, PARTNERS, AND LICENSORS DO NOT GUARANTEE THAT THE FUNCTIONS OR FEATURES OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS WILL BE CORRECTED.
AI Output May Be Inaccurate, Offensive, or Not Unique
Due to its probabilistic nature, AI Output may contain "hallucinations," be offensive, not accurately reflect facts, or be objectionable. Outputs may not be unique, and different users may receive similar outputs.
Why it matters: You cannot rely on the AI's output for accuracy or uniqueness. You may encounter incorrect, biased, or offensive content, and outputs you generate might not be exclusive to you, diminishing their value or requiring significant personal vetting.
Artificial intelligence is rapidly evolving and is probabilistic in nature; therefore, it may sometimes: (a) result in Outputs or Agentic Actions that contain “hallucinations,” (b) be offensive, (c) not accurately reflect real people, places or facts, or (d) be objectionable, inappropriate, or otherwise not suitable for your intended purpose.
User Content, paragraph 8 · Citation strength: strong
Protections
3 findings
Consumer-friendly clauses that offer users rights, recourse, or safeguards.
Not clearly stated: The process for selecting or changing data use preferences for product development and model training is not explicitly detailed beyond stating the option exists.
Protection90% confidence
Age Controls for Minors in Australia
The service uses age assurance measures for users in Australia to determine if they are under 18. Until a user's age is confirmed as 18 or over, they may not be able to access 18+ adult content.
Why it helps: This helps protect minors in Australia from accessing adult content by implementing age verification, providing a safer online environment.
We use age assurance measures to determine whether users in Australia are under 18. Until we are able to determine if a user is 18 or over, they may not be able to access 18+ adult content.
Regional Specific Terms, paragraph 10 · Citation strength: strong
Protection90% confidence
User Control Over Content for Product Development
When logged in, you can select whether your User Content is used to improve products and services and train models.
Why it helps: This gives you control over how your data is used for product development and AI model training when you are logged in, enhancing your privacy choices.
Electing whether your User Content is used for product development or model training. When logged into our Service, you can select whether or not you want us to use your User Content to improve our products and services and train our models.
User Content, paragraph 6 · Citation strength: strong
Protection90% confidence
Refund for Discontinued Services
If the company discontinues its Service, it will provide notice and any applicable refund for prepaid, unused services.
Why it helps: This ensures that if the service is discontinued, you will receive a refund for any prepaid services you have not yet used, preventing financial loss.
Discontinuation. We may decide to discontinue our Service. If we do, we will provide you notice and any applicable refund for prepaid, unused services.