Snapshot of the source text at fetch time — not a live mirror of the policy page.
Plain-English summary
Ring's policy indicates that law enforcement can obtain user information in emergency situations or if a legal request is deemed valid and binding (risk_flags-1, risk_flags-2). While Ring generally notifies users before disclosing information to law enforcement, this may not always occur. Additionally, Ring's research and development team may view publicly available or explicitly permitted video recordings (data_use-1).
89% confidence
Ask Verbaterm
Follow up on findings with grounded answers from this review. Not legal advice.
Risk Flags
Critical issues and red flags that could lead to significant harm or privacy loss.
high95% confidence confidence
Law enforcement can obtain user information in emergencies without notifying the user
Ring will provide information to law enforcement on an emergency basis when there is an imminent danger of death or serious physical injury, and may do so without delay.
Why it matters: In emergency situations, Ring may disclose user information to law enforcement without your prior knowledge if there is an imminent danger of death or serious physical injury.
Just like many other companies, on rare occasions Ring will provide information to law enforcement on an emergency basis when there is an imminent danger of death or serious physical injury requiring disclosure of information without delay.
Law enforcement can obtain user information if legal request is binding
Ring discloses user information when required to comply with legally valid and binding requests from law enforcement agencies, such as search warrants, subpoenas, and court orders.
Why it matters: Your user information can be disclosed to law enforcement if Ring is legally required to comply with valid and binding requests like search warrants or subpoenas.
Ring does not disclose user information in response to government demands (i.e., legally valid and binding requests for information from law enforcement agencies such as search warrants, subpoenas and court orders) unless we're required to comply and it is properly served on us.
How your data is collected, processed, and shared with others.
medium85% confidence confidence
Ring's research and development team views certain video recordings
Ring's research and development team views a small number of video recordings that are either publicly available or from users who have given explicit permission, which they can revoke at any time.
Why it matters: Ring's research and development team may view your video recordings if you make them publicly available or explicitly grant permission. You can revoke this permission at any time.
To help improve Ring’s products, services, and technology, our research and development team does view a small number of video recordings. These video recordings are either from users who have made them publicly available (by posting them on Neighbors or otherwise on the Internet), or from users, team members, and their friends and family who have given us explicit permission to use them for this purpose (which they may revoke at any time).
User notification before disclosing information to law enforcement
Unless prohibited or indicated of illegal conduct, Ring notifies an account owner before disclosing user information in response to a valid and binding legal demand.
Why it helps: You will generally be notified by Ring before your information is disclosed to law enforcement in response to legal demands, unless there are specific exceptions.
Unless Ring is prohibited from doing so or has clear indication of illegal conduct in connection with the use of Ring products or services, Ring notifies an account owner before disclosing user information in response to a valid and binding legal demand.
Shared Users cannot delete videos, devices, or change device settings
Shared Users can view video recordings and modify their personal alert settings but cannot delete videos, delete devices, or change device settings.
Why it helps: Shared Users have limited control, preventing them from deleting your videos or devices, ensuring you retain primary control over your account and recordings.
Shared Users can answer and receive alerts, view video recordings, and modify their personal alert settings, but they cannot delete videos, delete devices, or change device settings.
You can easily opt out of receiving video request notifications at any time.
Why it helps: You have the control to stop receiving notifications about video requests whenever you choose.
Easily opt out of receiving [video request](https://support.ring.com/hc/en-us/articles/360023205151-Requests-for-Video-Recordings-from-Law-Enforcement) notifications at any time.
Video request notifications, paragraph 1 · Citation strength: strong
Protection90% confidence confidence
You can manage and unshare shared videos
You can manage your shared videos in the Control Center and unshare them, which deletes the shared copies and makes them inaccessible to others.
Why it helps: You have control over your shared videos, allowing you to revoke access by unsharing them and deleting the shared copies.
You can manage your shared videos in the Shared Video Management feature in Control Center in the Ring app and Ring.com. There, you can unshare videos, which deletes the shared copies and makes the videos inaccessible to people with whom you previously shared those links.
User controls for accessing, downloading, and deleting cloud-stored recordings
If you have a Ring Protect Plan, you can access your cloud-stored recordings, download them, and manually delete them one by one or all at once in the Ring app or on Ring.com.
Why it helps: You have full control over your cloud-stored video recordings, including the ability to access, download, and delete them as desired.
If you have a Ring Protect Plan (including a free trial), you can access your cloud-stored recordings, download them, manually delete them one by one, or delete them all at once in the Ring app or on Ring.com.
You can request access to or deletion of your personal information
You may have the right under applicable law to request information about the collection of your personal information, or access to or deletion of your personal information.
Why it helps: You have the right to inquire about, access, or request the deletion of your personal information, providing control over your data.
You may have the right under applicable law to request information about the collection of your personal information by Ring, or access to or deletion of your personal information.
**Access to or Deletion of Personal Information**, paragraph 1 · Citation strength: strong
Report an issue
Flag a citation problem, stale policy text, or incorrect company match.
Verbaterm boundaries
This public review is informational only and is not legal advice. Verbaterm shows only findings tied to the cited source snapshot above.