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Plain-English summary
This review highlights several important aspects of Anthropic's terms of service. Users should be aware that Anthropic significantly limits its liability for damages (risk_flags-0001) and explicitly states that it is not liable for changes, suspensions, or discontinuations of its services (risk_flags-0002). Furthermore, services, outputs, and actions are provided without warranties regarding accuracy or reliability (risk_flags-0003), and users may be required to indemnify Anthropic for certain actions (risk_flags-0004). If using a professional email, your account might be monitored by your organization (risk_flags-0005). Outputs from the services may not always be accurate, and users are advised to verify information independently (risk_flags-0006). Additionally, payments for services are generally non-refundable (risk_flags-0007), and subscriptions automatically renew (cancellation_renewal-0001). Finally, Anthropic can change these terms at its discretion, and continued use implies acceptance of these changes (gotchas-0001).
90% confidence
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Risk Flags
These clauses contain significant risks to the user, including limitations on legal recourse, broad grants of intellectual property to the service, or other disproportionate terms.
high95% confidence confidence
Limited liability for damages up to the amount paid or $100
The Anthropic Parties' total aggregate liability to you for all damages, losses and causes of action arising out of or in any way related to the Services, the Materials, the Actions, or these Terms will not exceed the greater of the amount you paid for access to or use of the Services (if any) in the six months preceding the date such damages, losses, and causes of action first arose, and $100.
Why it matters: This limits the total amount you can recover from Anthropic for any damages, losses, or causes of action related to their services, materials, actions, or terms to a maximum of the amount you paid in the last six months or $100, whichever is greater.
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE ANTHROPIC PARTIES’ TOTAL AGGREGATE LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION ARISING OUT OF OR IN ANY WAY RELATED TO THE SERVICES, THE MATERIALS, THE ACTIONS, OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID TO US FOR ACCESS TO OR USE OF THE SERVICES (IF ANY) IN THE SIX MONTHS PRECEDING THE DATE SUCH DAMAGES, LOSSES, AND CAUSES OF ACTION FIRST AROSE, AND $100.
Disclaimer of warranties, limitations of liability, and indemnity, paragraph 4 · Citation strength: strong
high90% confidence confidence
Service modifications and discontinuation without liability
Anthropic reserves the right to modify, suspend, or discontinue the Services or your access to the Services, in whole or in part, at any time without notice to you. They will not be liable for any change to or any suspension or discontinuation of the Services or your access to them.
Why it matters: Your access to the services can be changed, suspended, or discontinued at any time without notice, and Anthropic will not be responsible for any resulting loss or inconvenience.
Unless we specifically agree otherwise in a separate agreement with you, we reserve the right to modify, suspend, or discontinue the Services or your access to the Services, in whole or in part, at any time without notice to you. Although we will strive to provide you with reasonable advance notice if we stop offering a Service, there may be urgent situations—such as preventing abuse, responding to legal requirements, or addressing security and operability issues—where providing advance notice is not feasible. We will not be liable for any change to or any suspension or discontinuation of the Services or your access to them.
General terms, paragraph 2 · Citation strength: strong
high95% confidence confidence
No warranties on service accuracy or reliability
Anthropic provides its services, outputs, and actions "as is" and "as available" and disclaims all warranties of any kind, whether express, implied, or statutory, including warranties of fitness for a particular purpose, title, merchantability, accuracy, availability, reliability, security, privacy, compatibility, non-infringement, and any warranty implied by course of dealing, course of performance, or trade usage.
Why it matters: You use the services, materials, and actions at your own risk, with no guarantees from Anthropic regarding their accuracy, reliability, security, or suitability for any particular purpose.
YOUR USE OF THE SERVICES, MATERIALS, AND ACTIONS IS SOLELY AT YOUR OWN RISK. THE SERVICES, OUTPUTS, AND ACTIONS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE AND OUR PROVIDERS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, TITLE, MERCHANTABILITY, ACCURACY, AVAILABILITY, RELIABILITY, SECURITY, PRIVACY, COMPATIBILITY, NON-INFRINGEMENT, AND ANY WARRANTY IMPLIED BY COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE.
Disclaimer of warranties, limitations of liability, and indemnity, paragraph 2 · Citation strength: strong
high90% confidence confidence
Indemnification requirement for user actions
You agree to indemnify and hold harmless Anthropic and its parties from any liabilities, claims, damages, expenses, and losses arising out of or related to your breach of terms, access to services, use of services, feedback, products or services you develop using the services, violation of law or third-party rights, and any actual or alleged fraud, misconduct, gross negligence, or criminal acts committed by you or your employees or agents.
Why it matters: You are held responsible for legal costs and damages if your actions cause harm or violate terms, even if indirectly related to your use of the services, potentially including costs for Anthropic's separate legal counsel.
YOU AGREE TO INDEMNIFY AND HOLD HARMLESS THE ANTHROPIC PARTIES FROM AND AGAINST ANY AND ALL LIABILITIES, CLAIMS, DAMAGES, EXPENSES (INCLUDING REASONABLE ATTORNEYS’ FEES AND COSTS), AND OTHER LOSSES ARISING OUT OF OR RELATED TO YOUR BREACH OR ALLEGED BREACH OF THESE TERMS; YOUR ACCESS TO, USE OF, OR ALLEGED USE OF THE SERVICES, THE MATERIALS, OR THE ACTIONS; YOUR FEEDBACK; ANY PRODUCTS OR SERVICES THAT YOU DEVELOP, OFFER, OR OTHERWISE MAKE AVAILABLE USING OR OTHERWISE IN CONNECTION WITH THE SERVICES; YOUR VIOLATION OF APPLICABLE LAW OR ANY THIRD-PARTY RIGHT; AND ANY ACTUAL OR ALLEGED FRAUD, INTENTIONAL MISCONDUCT, GROSS NEGLIGENCE, OR CRIMINAL ACTS COMMITTED BY YOU OR YOUR EMPLOYEES OR
Disclaimer of warranties, limitations of liability, and indemnity, paragraph 5 · Citation strength: strong
medium85% confidence confidence
Monitoring and control of accounts by business domains
If you use an email address owned by your employer or another organization, your account may be linked to their enterprise account, and their administrator may be able to monitor and control your account, including having access to your materials.
Why it matters: If you use a work email, your employer or organization may have monitoring and control over your account and access to your data, potentially without additional notice if they initially informed you.
If you use an email address owned by your employer or another organization, your Account may be linked to the organization's Anthropic enterprise account, and the organization’s administrator may be able to monitor and control the Account, including having access to Materials (defined below).
Artificial intelligence and large language models are frontier technologies that are still improving in accuracy, reliability and safety, and outputs may not always be accurate and may contain material inaccuracies. Actions may not be error-free or operate as intended. Therefore, you should not rely on any outputs or actions without independently confirming their accuracy.
Why it matters: The services' outputs and actions may contain errors or inaccuracies, requiring you to verify information independently, which could lead to incorrect decisions if not properly checked.
1. Outputs may not always be accurate and may contain material inaccuracies even if they appear accurate because of their level of detail or specificity. 2. Actions may not be error free or operate as you intended. 3. You should not rely on any Outputs or Actions without independently confirming their accuracy. 4. The Services and any Outputs may not reflect correct, current, or complete information. 5. Outputs may contain content that is inconsistent with Anthropic’s views.
Except as expressly provided in these Terms or where required by law, all payments are non-refundable.
Why it matters: Unless specific exceptions are stated or legally mandated, any payments you make for the services will not be refunded.
Except as expressly provided in these Terms or where required by law, all payments are non-refundable.
Feedback, paragraph 6 · Citation strength: strong
Data Use
These clauses explain how the service collects, processes, and shares your personal information. They may also detail data ownership, content licenses, and your rights over your data.
low90% confidence confidence
Use of Materials for service improvement and model training
Anthropic may use your Inputs and Outputs ("Materials") to provide, maintain, and improve the Services and to develop other products and services, including training their models.
Why it matters: Your inputs and outputs may be used by Anthropic to develop and improve their services, including for training their AI models.
We may use Materials to provide, maintain, and improve the Services and to develop other products and services, including training our models, unless you opt out of training through your account settings.
If you provide feedback, including ideas and suggestions for improvement or rating an output, Anthropic may use it however they choose without any obligation or other payment to you.
Why it matters: Any feedback you provide, including ideas or output ratings, can be used by Anthropic without compensating you or incurring any obligations on their part.
You have no obligation to give us Feedback, but if you do, you agree that we may use the Feedback however we choose without any obligation or other payment to you.
Feedback, paragraph 1 · Citation strength: strong
Cancellation & Renewal
These clauses describe how subscriptions renew, how to cancel services, and any associated fees or conditions.
medium90% confidence confidence
Automatic renewal of subscriptions
If you sign up for a paid subscription, Anthropic or the App Distributor will automatically charge your Payment Method on each agreed-upon periodic renewal date until you cancel. The subscription will automatically renew for additional terms equal in duration to the initial term until canceled.
Why it matters: Your subscription will automatically renew and charge your payment method at the end of each term unless you cancel it before the renewal date.
If you sign up for a paid Subscription, we or the App Distributor will automatically charge your Payment Method on each agreed-upon periodic renewal date until you cancel. If your Subscription has a minimum term (the “**Initial Term**”), we will let you know during the order process. Your Subscription will last for the Initial Term and will automatically renew, and your Payment Method will be charged, at the end of the Initial Term for an additional term equal in duration to the Initial Term and will continue to renew and incur charges for additional terms equal in duration to the Initial Term (each such additional term, a “**Renewal Term**”) until you cancel.
These clauses contain terms that might be unfavorable or unexpected for users, such as one-sided modification clauses, broad indemnification requirements, or other terms that could lead to negative experiences.
low90% confidence confidence
One-sided terms modification
Anthropic may revise and update these Terms at its discretion, including to reflect changes in services, for security or legal reasons, or to promote safety or prevent abuse. If you continue to access the services after updated terms are posted or notice is given, you agree to the updated terms. If you do not accept the updated terms, you must stop using the services.
Why it matters: Anthropic can change the terms of service at any time, and your continued use of the services implies acceptance of these changes, or you must stop using the services.
We may revise and update these Terms at our discretion. Some examples of times, we may update these Terms include (1) to reflect changes in our Services, like when we add or remove features or services, or update our pricing, (2) for security or legal reasons, or (3) to promote safety or prevent abuse. If you continue to access the Services after we post the updated Terms on Anthropic’s website or otherwise give you notice of Terms changes, then you agree to the updated Terms. If you do not accept the updated Terms, you must stop using our Services.
General terms, paragraph 3 · Citation strength: strong
Protections
These clauses outline features or policies that benefit the user, such as privacy controls, data security measures, clear cancellation processes, or commitments to user rights.
Protection90% confidence confidence
User-retained rights over inputs
As between you and Anthropic, and to the extent permitted by applicable law, you retain any right, title, and interest that you have in the Inputs you submit.
Why it helps: This clause confirms that you generally keep ownership of the content you provide to the service.
As between you and Anthropic, and to the extent permitted by applicable law, you retain any right, title, and interest that you have in the Inputs you submit.
You have the option to opt out of training Anthropic's models using your materials through your account settings.
Why it helps: This allows you to prevent your data from being used to train the company's AI models, giving you more control over your information.
We may use Materials to provide, maintain, and improve the Services and to develop other products and services, including training our models, unless you opt out of training through your account settings.
You may cancel your subscription for any reason if you subscribed via the website, either by using a method provided in the products (e.g., customer portal for Claude Pro) or by notifying Anthropic at support@anthropic.com.
Why it helps: This provides a clear process for canceling your subscription directly through the website or by contacting support, offering direct control over your subscription status.
If you subscribed via our website, you may cancel your Subscription for any reason by using a method we may provide to you through our products—for example, for Claude Pro, in your customer portal—or by notifying us at [support@anthropic.com](mailto:support@anthropic.com).