Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
This review of Anthropic's Terms of Service highlights several areas of concern. The company limits its liability for damages to the greater of $100 or the fees paid in the last six months and provides no warranties, offering the service "as is" and "as available" (risk_flags-2, risk_flags-3). Anthropic also disclaims liability for various types of damages (risk_flags-4) and requires users to waive claims that may arise under the laws of other jurisdictions (risk_flags-5). Your account may be monitored by your employer if you use a work email (data_use-1), and your inputs/outputs may be used for model training even if you opt out under certain conditions (data_use-2, data_use-3). Subscriptions automatically renew with non-refundable payments upon cancellation (cancellation_renewal-1, cancellation_renewal-2), and Anthropic can terminate subscriptions without refund for policy violations (cancellation_renewal-3). Additionally, service outputs are not guaranteed to be accurate or complete, and Anthropic can change or discontinue services without notice.
89% confidence
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Risk Flags
3 findings
Critical issues that may lead to significant user harm, such as loss of funds, privacy violations, or limitations on legal recourse.
high95% confidence
Company Disclaims All Warranties
Anthropic and its providers expressly disclaim any and all warranties of fitness for a particular purpose, title, merchantability, accuracy, availability, reliability, security, privacy, compatibility, non-infringement, and any warranty implied by course of dealing, course of performance, or trade usage.
Why it matters: You have no guarantees or assurances about the service's quality, suitability for your needs, reliability, or security, as Anthropic disclaims all such warranties.
WE AND OUR PROVIDERS EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, TITLE, MERCHANTABILITY, ACCURACY, AVAILABILITY, RELIABILITY, SECURITY, PRIVACY, COMPATIBILITY, NON-INFRINGEMENT, AND ANY WARRANTY IMPLIED BY COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE.
Disclaimer of Direct, Indirect, Punitive, and Other Damages
To the fullest extent permissible under applicable law, in no event will Anthropic, its providers, or their respective affiliates, investors, directors, officers, employees, agents, successors or assigns be liable for any direct, indirect, punitive, incidental, special, consequential, exemplary, or other damages arising out of or in any way related to the services, the materials, the actions, or these terms.
Why it matters: You cannot seek compensation from Anthropic for various types of damages, including direct, indirect, or punitive damages, even if Anthropic was advised of the possibility of such damages or if they are foreseeable.
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, IN NO EVENT WILL WE, OUR PROVIDERS, OR OUR OR THEIR RESPECTIVE AFFILIATES, INVESTORS, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUCCESSORS OR ASSIGNS (COLLECTIVELY, THE “ANTHROPIC PARTIES”), BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR OTHER DAMAGES ARISING OUT OF OR IN ANY WAY RELATED TO THE SERVICES, THE MATERIALS, THE ACTIONS, OR THESE TERMS, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHER THEORY, EVEN IF ANY ANTHROPIC PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF DAMAGES, AND EVEN IF THE DAMAGES ARE FORESEEABLE.
Waiver of Claims Arising Under Laws of Other Jurisdictions
By accessing our Services, you waive any claims that may arise under the laws of other jurisdictions.
Why it matters: You lose the right to bring claims against Anthropic under the laws of any jurisdiction other than California.
By accessing our Services, you waive any claims that may arise under the laws of other jurisdictions.
In case of disputes, paragraph 1 · Citation strength: strong
Data Use & Privacy
3 findings
How your data is collected, used, shared, and protected.
medium90% confidence
Employer or Organization May Monitor and Control Your Account
If you use an email address owned by your employer or another organization, your account may be linked to the organization's Anthropic enterprise account, and the organization’s administrator may be able to monitor and control the account, including having access to Materials.
Why it matters: Your employer or organization could have access to and control over your account and the content within it if you use their email address for registration.
If you use an email address owned by your employer or another organization, your Account may be linked to the organization's Anthropic enterprise account, and the organization’s administrator may be able to monitor and control the Account, including having access to Materials (defined below).
Title: Consumer Terms of Service \ Anthropic, paragraph 4 · Citation strength: strong
medium95% confidence
Materials May Be Used for Model Training Even If You Opt Out Under Certain Conditions
Even if you opt out of model training, Anthropic will use Materials for model training when: (1) you provide Feedback to Anthropic regarding any Materials, or (2) your Materials are flagged for safety review to improve Anthropic's ability to detect harmful content, enforce its policies, or advance its safety research.
Why it matters: Even if you opt out, your data may still be used for model training if you provide feedback on materials or if your materials are flagged for safety review.
Even if you opt out, we will use Materials for model training when: (1) you provide Feedback to us regarding any Materials, or (2) your Materials are flagged for safety review to improve our ability to detect harmful content, enforce our policies, or advance our safety research.
Title: Consumer Terms of Service \ Anthropic, paragraph 6 · Citation strength: strong
low90% confidence
Company May Report Information to Law Enforcement
Anthropic reserves the right, at its sole discretion, to report information from or about you, including but not limited to Inputs, Outputs, or Actions to law enforcement.
Why it matters: Any of your inputs, outputs, or actions could be reported to law enforcement at Anthropic's discretion.
We reserve the right, at our sole discretion, to report information from or about you, including but not limited to Inputs, Outputs, or Actions to law enforcement.
General terms, paragraph 1 · Citation strength: strong
Cancellation & Renewal
2 findings
Terms related to subscription management, automatic renewals, and cancellation procedures.
medium95% confidence
Subscriptions Automatically Renew
If you sign up for a paid Subscription, Anthropic or the App Distributor will automatically charge your Payment Method on each agreed-upon periodic renewal date until you cancel. Your Subscription will automatically renew, and your Payment Method will be charged, at the end of the Initial Term for an additional term equal in duration to the Initial Term and will continue to renew and incur charges for additional terms equal in duration to the Initial Term until you cancel.
Why it matters: Your subscription will automatically renew and you will be charged unless you actively cancel it.
If you sign up for a paid Subscription, we or the App Distributor will automatically charge your Payment Method on each agreed-upon periodic renewal date until you cancel. If your Subscription has a minimum term (the “ Initial Term ”), we will let you know during the order process. Your Subscription will last for the Initial Term and will automatically renew, and your Payment Method will be charged, at the end of the Initial Term for an additional term equal in duration to the Initial Term and will continue to renew and incur charges for additional terms equal in duration to the Initial Term (each such additional term, a “ Renewal Term ”) until you cancel.
Title: Consumer Terms of Service \ Anthropic, paragraph 7 · Citation strength: strong
medium95% confidence
Termination of Subscription for Any Reason Without Refund for Policy Violations
Anthropic may suspend or terminate your access to the Services (including any Subscriptions) at any time without notice to you if Anthropic believes that you have breached these Terms, or if Anthropic must do so in order to comply with law. If Anthropic terminates your access to the Services due to a violation of these Terms and you have a Subscription, you will not be entitled to any refund. In addition, if you have a Subscription, Anthropic may terminate the Subscription at any time for any other reason.
Why it matters: Anthropic can terminate your subscription without notice for various reasons, including suspected policy breaches, and you will not receive a refund if the termination is due to a violation of the terms.
We may suspend or terminate your access to the Services (including any Subscriptions) at any time without notice to you if we believe that you have breached these Terms, or if we must do so in order to comply with law. If we terminate your access to the Services due to a violation of these Terms and you have a Subscription, you will not be entitled to any refund. In addition, if you have a Subscription, we may terminate the Subscription at any time for any other reason.
General terms, paragraph 1 · Citation strength: strong
Gotchas
All clear
Potentially overlooked clauses that could negatively impact users, such as unexpected fees, one-sided terms, or limitations on service.
✓
Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
2 findings
Clauses that offer explicit benefits or safeguards to users.
Protection95% confidence
Account Inactivity Notice Before Termination
Anthropic may terminate your Account if you have been inactive for over a year and you do not have a paid Account. If Anthropic terminates your Account due to inactivity, Anthropic will provide you with notice before doing so.
Why it helps: You will receive prior notice if your account is going to be terminated due to inactivity, allowing you to take action if you wish to keep it.
We may also terminate your Account if you have been inactive for over a year and you do not have a paid Account. If we terminate your Account due to inactivity, we will provide you with notice before doing so.
General terms, paragraph 1 · Citation strength: strong
Protection90% confidence
Pro-rated Refund During 7-Day Cancellation Period (Specific Jurisdictions)
If you are a resident of Brazil, Mexico, South Korea, or Taiwan, you have a legal right to change your mind and cancel the Subscription within 7 days of entering into the Subscription without giving a reason. If you have used the Services during the 7-day cancellation period, and wish to cancel the Subscription, you can still do so, but Anthropic may retain an amount which is in proportion to what has been provided until you have communicated your withdrawal from these Terms, in comparison with the full coverage of the Subscription.
Why it helps: If you are in specific countries, you can cancel your subscription within 7 days for any reason and receive a pro-rated refund, even if you have used the service during that period.
If you have used the Services during the 7-day cancellation period, and wish to cancel the Subscription, you can still do so by following the process in Section (4)(a) above, but we may retain an amount which is in proportion to what has been provided until you have communicated us your withdrawal from these Terms, in comparison with the full coverage of the Subscription.
Title: Consumer Terms of Service \ Anthropic, paragraph 7 · Citation strength: strong
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