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Privacy policy

TickTick

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Score91.0
Reviewed
Policy typePrivacy policy
Concern findings3
Protections6
Source supportStrong

Source provenance

Verified official source
Retrieved
Published

Snapshot hash 9399e0b79c15df3321280e1f905122fed85241cf280bd1e167ec5708f5792d5f

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

TickTick collects required cookies for website functionality, and disabling these may impact access to certain features. It also collects location data if background access is granted to provide a "Location Reminder" feature. When using AI features, text, audio, transcripts, and feedback are collected. The service, however, protects user rights by explicitly stating that users retain all rights to their data and that personal data will not be sold or shared with third parties without permission. Explicit consent is required for any new data uses not covered by the policy, and user rights will not be reduced without consent. Users can also delete their accounts and expect their personal information to be deleted.

89% confidence

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Risks to be aware of

These findings flag material harms and critical risks to the user, either from the company's direct actions or from how the terms weaken the user's rights. Key concerns include irreversible financial loss, account access, dispute resolution, or privacy exposure.

Not clearly stated: No high-severity clauses were identified that would suggest material harm, irreversible financial loss, or weakened dispute rights.

Data use and sharing practices

These clauses describe how your data is collected, processed, and shared. They cover data anonymization, aggregation, third-party sharing, and your control over your information.

low90% confidence

Required cookies may limit website functionality upon disabling

This service uses cookies that are required for the website, and disabling them in your browser settings may prevent you from accessing certain features.

Why it matters: Disabling cookies, which are required for the website and used to collect visitors' preferences, may prevent you from accessing certain features.

Cookies are required on TickTick's Website. We use them to collect visitors' preferences and thus to better optimize the user experience. Users can disable cookies in their browser settings. But please note that our services rely on cookies to function properly, and you may not be able to access certain features on our Website after disabling them.

Cookies, paragraph 1 · Citation strength: strong

low90% confidence

Location data collected for Location Reminder feature

The service collects your location information if you grant background access, and this data is used to provide the Location Reminder feature.

Why it matters: Your location information is collected if you enable background location access, which is used to offer the Location Reminder feature.

We collect information about your location after you open background location access to TickTick. The location data is used to help us offer the Location Reminder feature.

Your Location Information, paragraph 1 · Citation strength: strong

low90% confidence

AI feature interactions and feedback are collected

When you use AI features, the text, audio, and transcripts you provide are collected, along with any feedback on AI-generated results.

Why it matters: The text, audio, and transcripts you provide, as well as feedback on AI-generated results, are collected when you actively use AI features.

We collect the text, audio, and transcripts you provide when you actively use our AI features. This data is collected only after you initiate a specific AI task. The information is used to help us generate the content or organize the tasks you requested. If you provide feedback on the AI-generated results (such as ratings or corrections), we also collect this feedback along with the relevant input and output context.

Your AI Interactions, paragraph 1 · Citation strength: strong

Cancellation and renewal terms

These clauses explain your rights and obligations regarding account cancellation, subscription renewal, and data retention after termination.

Not clearly stated: There were no specific clauses identified about automatic renewal.

Less obvious but important details

These findings highlight clauses that might be overlooked but can have a significant impact on user rights or experience. This includes legal agreements, disclaimers, and other less common provisions.

Not clearly stated: No less obvious but important details were identified that could significantly impact user rights or experience.

User protective clauses

These clauses outline commitments and features designed to protect user interests, privacy, and control. This includes data encryption, user access rights, clear deletion processes, and explicit commitments about data handling.

Protection90% confidence

User retains all rights to their data

You retain all rights to your data, even though TickTick owns the application's code, databases, and rights.

Why it helps: This clause confirms that you maintain ownership of your personal data, ensuring that the company does not claim rights over the content you create or upload.

While TickTick owns the TickTick application's code, databases, and all rights, you retain all rights to your data.

Your Privacy Controls, paragraph 1 · Citation strength: strong

Protection90% confidence

No sale or sharing of personal data without permission

TickTick commits to never selling your personal data to a third party and will not share data with third parties without your permission.

Why it helps: This commitment provides a strong guarantee against unauthorized sharing or monetization of your personal data, increasing your privacy.

TickTick will never sell your personal data to a third party, and we will never share data with third parties without your permission.

Your Privacy Controls, paragraph 1 · Citation strength: strong

Protection90% confidence

Explicit consent required for new data uses

The service will ask for your consent before using your information for any purpose not covered in the Privacy Policy.

Why it helps: This ensures that your data will not be used in new ways without your explicit approval, giving you control over your information's usage.

We'll ask for your consent before using your information for a purpose that isn't covered in this Privacy Policy.

Protect TickTick, our users, and the public, paragraph 2 · Citation strength: strong

Protection90% confidence

Consent required for changes that reduce rights

If the Privacy Policy changes in the future, your rights under the policy will not be reduced without your explicit consent.

Why it helps: This clause protects your existing rights by requiring your consent before any future policy changes can diminish them, providing stability and control over your privacy terms.

If our Privacy Policy changes at some time in the future, we will not reduce your rights under this Privacy Policy without your explicit consent.

Changes to This Policy, paragraph 1 · Citation strength: strong

Protection90% confidence

Clear account deletion process and data removal

You can delete your account via specific settings, and upon termination, the association between your account and stored information will be inaccessible, with personal information deleted as required.

Why it helps: This provides a clear and actionable path for users to delete their accounts and ensures that their personal information will be deleted upon request, enhancing control over their data.

You can delete your TickTick account with "Avatar - Settings - Account and Security" in TickTick website. If you terminate your Account, any association between your Account and information we store will no longer be accessible through your Account. We will stop providing products and/or services to you and delete your personal information as required by you.

Data Deletion, paragraph 1 · Citation strength: strong

Protection90% confidence

User access and update of personal information

You have access to and can update your name and email address at any time within your personal Account Settings.

Why it helps: This allows users to actively manage and correct their personal information, ensuring accuracy and control over their data.

At the time you register for TickTick, you voluntarily give us information such as your name and email address. You have the access and can update this information under your personal Account Settings at any time.

Your activity & apps, paragraph 1 · Citation strength: strong

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