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Shared policy

This is Apple's policy, which also covers Apple Store / Apple Media Services.

Terms of service

Apple Store / Apple Media Services · Covers Apple, Apple Store / Apple Media Services

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Score22.0
Reviewed
Policy typeTerms of service
Concern findings11
Protections0
Source supportStrong

Source provenance

Verified official source
Retrieved
Last checked
Published

Snapshot hash 76511ca7cc2b3327a3d5bb9d4b374c9ff0bfee26adcc3a28de7f02d67c564946

Snapshot of the source text at fetch time — not a live mirror of the policy page.

Plain-English summary

This policy contains several significant risks for users. Apple can terminate your account or discontinue services without notice (risk_flags-1, risk_flags-2). Purchased content may be removed and become permanently inaccessible (risk_flags-3). Access to subscription content is lost once the subscription ends (risk_flags-4), and content under Family Sharing can be lost if a member leaves the group (risk_flags-5). Apple also monitors usage (data_use-2) and can use submitted content for marketing and internal purposes indefinitely (data_use-1), with the right to remove or edit it (data_use-3). Subscriptions auto-renew (cancellation_renewal-1), and users remain responsible for uncollected amounts if payment methods fail (cancellation_renewal-2). All transactions are generally final (gotchas-1).

85% confidence

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Risk Flags

Critical terms that can significantly harm users, often in ways that are difficult to reserve or for broad, hard-to-avoid situations. These should be carefully reviewed.

high95% confidence confidence

Termination of account or services without notice

Apple may terminate your Agreement and/or Apple Account, or preclude your access to the Services, if you fail to comply with any provisions of the Agreement, and may do so without notice.

Why it matters: Your account and access to services can be terminated without prior notification if Apple suspects non-compliance with the agreement, potentially leading to immediate loss of access and content.

If you fail, or Apple suspects that you have failed, to comply with any of the provisions of this Agreement, Apple may, without notice to you: (i) terminate this Agreement and/or your Apple Account, and you will remain liable for all amounts due under your Apple Account up to and including the date of termination; and/or (ii) terminate your license to the software; and/or (iii) preclude your access to the Services.

G. TERMINATION AND SUSPENSION OF SERVICES, paragraph 1 · Citation strength: strong

high90% confidence confidence

Services may be modified, suspended, or discontinued without notice or liability

Apple retains the right to modify, suspend, or discontinue its Services, or any part or Content thereof, at any time, with or without notice, and will not be liable for exercising these rights.

Why it matters: Services or content you rely on might become unavailable or change without warning, and Apple will not be responsible for any losses or inconvenience caused.

Apple further reserves the right to modify, suspend, or discontinue the Services (or any part or Content thereof) at any time with or without notice to you, and Apple will not be liable to you or to any third party should it exercise such rights.

G. TERMINATION AND SUSPENSION OF SERVICES, paragraph 2 · Citation strength: strong

high85% confidence confidence

Content may be removed and become inaccessible after purchase

Content you have purchased may be removed from the Services at any time, meaning it cannot be downloaded, redownloaded, or otherwise accessed from Apple after removal.

Why it matters: Even after purchasing content, it may be removed from Apple's services without notice, making it permanently inaccessible to you unless you have backed it up.

Content also may be removed from our Services at any time (for instance, because Apple loses its right from the Content provider to make it available), after which it cannot be downloaded, redownloaded, or otherwise accessed from Apple. We encourage you to back up your Content regularly.

G. TERMINATION AND SUSPENSION OF SERVICES, paragraph 6 · Citation strength: strong

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No access to subscription content after cancellation

When your subscription to any Service or Content ends, you will lose access to any functionality or Content of that Service that requires a Subscription.

Why it matters: You will lose access to all subscription-dependent content and features once your subscription ends.

When your Subscription to any Service or Content ends, you will lose access to any functionality or Content of that Service that requires a Subscription.

SUBSCRIPTIONS, paragraph 2 · Citation strength: strong

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Loss of Family Sharing content upon leaving family group

If a Family member leaves or is removed from the Family, the remaining Family members may no longer be able to access the former member’s Content, including Content acquired with the Organizer’s payment method.

Why it matters: If a family member leaves or is removed from Family Sharing, other family members may lose access to the content previously shared by that member, including content purchased using the Organizer's payment method.

When a Family member leaves or is removed from the Family, the remaining Family members may no longer be able to access the former member’s Content, including Content acquired with the Organizer’s payment method.

- request personal information from a minor;, paragraph 10 · Citation strength: strong

Data Use

This section describes how the company collects, uses, shares, and protects your data. Carefully review these terms to understand the implications for your privacy.

medium90% confidence confidence

User submissions can be used for marketing and internal purposes

Except as prohibited by law, users grant Apple a worldwide, royalty-free, perpetual, nonexclusive license to use submitted materials within the Services and related marketing, as well as for Apple's internal purposes.

Broad content license

Why it matters: Content you submit, such as comments, ratings, and reviews, can be used by Apple indefinitely for its services, marketing, and internal operations without further compensation or permission.

Except to the extent prohibited by law, you hereby grant Apple a worldwide, royalty-free, perpetual, nonexclusive license to use the materials you submit within the Services and related marketing as well as to use the materials you submit for Apple internal purposes.

J. CONTENT AND SERVICE AVAILABILITY, paragraph 5 · Citation strength: strong

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Apple monitors service and content use

Apple may monitor your use of the Services and Content to ensure you are following the Usage Rules.

Why it matters: Your activities within the services and content are subject to monitoring by Apple to verify compliance with their rules.

Apple may monitor your use of the Services and Content to ensure that you are following these Usage Rules.

F. SERVICES AND CONTENT USAGE RULES, paragraph 1 · Citation strength: strong

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Submitted material may be removed or edited by Apple

Apple may monitor and decide to remove or edit any material submitted by users, including through automated content filters and human review.

Why it matters: Content you submit to the services may be removed or altered by Apple, potentially without your consent, through automated or human review processes.

Apple may monitor and decide to remove or edit any submitted material, including via automated content filters and/or human review.

J. CONTENT AND SERVICE AVAILABILITY, paragraph 5 · Citation strength: strong

Cancellation and Renewal

These terms cover how subscriptions automatically renew, the notice period for cancellation, and any conditions or penalties for ending service. Understanding these can help you avoid unwanted charges.

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Subscriptions automatically renew

Subscriptions automatically renew until they are cancelled in the Manage Subscriptions section of your account settings.

Auto-renewal / negative-option billing

Why it matters: Your subscriptions will continue to renew and charge you automatically unless you actively cancel them through your account settings.

Subscriptions automatically renew until cancelled in the Manage Subscriptions section of your account settings.

SUBSCRIPTIONS, paragraph 1 · Citation strength: strong

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Responsibility for uncollected subscription amounts

If Apple cannot charge your payment method for a subscription and you haven't cancelled, you remain responsible for any uncollected amounts. Apple will attempt to charge the payment method as you update it.

Why it matters: You are still liable for payment if your payment method fails for an active subscription, and Apple will continue to try and collect the outstanding balance.

If we cannot charge your payment method for any reason (such as expiration or insufficient funds), and you have not cancelled the Subscription, you remain responsible for any uncollected amounts, and we will attempt to charge the payment method as you may update your payment method information.

SUBSCRIPTIONS, paragraph 1 · Citation strength: strong

Gotchas

These are common unexpected terms that can pose inconveniences or limitations for users. Awareness of these terms can help you make informed decisions.

low85% confidence confidence

All transactions are final

All transactions are final, meaning purchases usually cannot be reversed unless there are technical delivery problems.

Why it matters: Once a transaction is completed, it is generally considered final, limiting your ability to get refunds or reverse charges for reasons other than technical delivery issues.

All Transactions are final.

B. PAYMENTS, TAXES, AND REFUNDS, paragraph 3 · Citation strength: strong

Protections

This section outlines terms and features designed to protect users or provide them with significant benefits. These commitments can enhance your trust and safety.

Not clearly stated: No explicit consumer protections were found in the provided text.

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