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Plain-English summary
Mondly has several concerning data use practices. User data is subject to transfer upon business sale or bankruptcy (risk_flags-1), and while the company states it does not "sell" data to California residents, this may not cover all forms of sharing (risk_flags-2). Your data may be shared with affiliated companies for internal analysis and product development (data_use-1) and for marketing purposes with your consent (data_use-2). If you use MondlyWORKS, your data will be shared with your employer and other partners (data_use-3). Additionally, data is shared with external service providers for operational functions (data_use-4), and the company does not honor "Do Not Track" signals (data_use-5).
88% confidence
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Risk Flags
Potentially harmful clauses that are often difficult for users to reverse or remediate. These are usually non-standard or unexpected. This section is for high-severity concerns only. If a user cannot recover money, loses account access, has dispute rights weakened, or has broad ownership claims asserted over their content, it will appear here.
high95% confidence confidence
User data is transferred if the business is sold or goes bankrupt
User information, including personal data or personally-identifiable information, would be one of the assets transferred or acquired by a third party if the business or its assets are sold, or if the company goes out of business or enters bankruptcy.
Why it matters: If the company is sold, goes out of business, or enters bankruptcy, your personal data could be transferred to a new owner or third party as part of the business assets.
when we share it with prospective sellers or buyers of our business or assets and if we, or substantially all of our assets, are acquired (and their professional advisors), or in the event that we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party
Other Disclosures, paragraph 4 · Citation strength: strong
high85% confidence confidence
California residents are told the company does not sell personal data, but this is a specific legal definition and users may still experience data sharing.
For California residents, the company confirms that it does not sell personal data, but this may not preclude other forms of data sharing. The policy states, "we confirm that we don’t sell your personal data."
Why it matters: While the company states it does not "sell" your personal data as defined by California law, it might still share your data with other entities in ways that could impact your privacy.
If you are resident in California, please click this link to find out more information about your specific rights – in particular, we confirm that we don’t sell your personal data.
(v) data portability, and, paragraph 2 · Citation strength: strong
Data Use
Policies regarding the collection, processing, and sharing of user data.
medium90% confidence confidence
User data may be shared with affiliated and group companies for business analysis and product development.
Personal data or personally-identifiable information may be disclosed to affiliated and group companies to analyze global business operations and to consider, test, and develop new features for products and services.
Why it matters: Your personal information might be shared within Mondly's corporate group, potentially for business analysis and developing new product features.
We may disclose personal data or personally-identifiable information to our affiliated and group companies, so that we can analyse our global business operations and consider, test and develop new exciting features for our products and services.
Disclosures and Transfers, paragraph 2 · Citation strength: strong
medium90% confidence confidence
User data may be shared with group companies for marketing purposes with user consent.
With user consent, where required by law, personal data may be shared with specified companies within the Pearson group (NCS Pearson, Inc, Pearson Education Inc, Pearson plc, Pearson Education do Brasil S.A, and Pearson Education Limited) to inform users about relevant products and services offered by these group companies.
Why it matters: With your consent, your personal data could be shared with other companies in the Pearson group for their marketing purposes, meaning you might receive communications from those entities.
With your consent (where required by law), we would share your personal data with the following companies so that they can inform you about the relevant products and services that our group companies offer which we think you might be interested in using within, or related, Mondly:
Disclosures and Transfers, paragraph 2 · Citation strength: strong
medium90% confidence confidence
User data is shared with employers, partners, and trusted organizations for MondlyWORKS services.
For MondlyWORKS, the company shares data with employers who make the service available to staff for providing services and tracking language learning module completion. Data is also shared with partners and trusted organizations (including governments, universities, and ministries) to provide products and services and update them on app and web interface usage.
Why it matters: If you use MondlyWORKS through your employer, your data will be shared with them and other partners to provide the service and track your progress. These entities may have their own privacy notices.
For MondlyWORKS, we work closely with employers who are making the service available to staff (this will involve data sharing for the purpose of providing the services and tracking completion of language learning modules). We will also share data with our partners and trusted organisations we work with to provide products and services to you (including governments, universities and ministries) and keep them updates on usage of the apps and web interfaces. They may have their own privacy notices for the processing that they conduct as a controller so please make sure you request this and read it).
Disclosures to Businesses, Partners and Trusted Organisations, paragraph 1 · Citation strength: strong
medium90% confidence confidence
Data is shared with external service providers for various functions.
The company shares data with external service providers and data processors, including data centers, web hosts, cloud storage and software providers, customer support providers, payment processors, debt collectors, accountants, and insurers.
Why it matters: Your data will be shared with various external companies that help operate the service, such as those providing cloud hosting, customer support, and payment processing.
when we share it with external service providers and data processors such as data centres, web hosts, cloud storage and cloud software providers, customer support providers, payment processors, debt collectors, accountants, and insurers
Other Disclosures, paragraph 3 · Citation strength: strong
medium95% confidence confidence
The company does not honor "Do Not Track" signals.
The company states that it currently does not honor "Do Not Track" signals.
Why it matters: Your browser's "Do Not Track" setting will not prevent Mondly from tracking your activity on its site.
Currently, we don't honor “Do Not Track” signals.
Google, paragraph 5 · Citation strength: strong
Cancellation & Renewal
Reviews policies related to subscription cancellations, renewals, and billing, including any associated fees or conditions.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
Common traps or tricky clauses that often disadvantage users, such as automatic renewals, hidden fees, or difficult cancellation processes.
✓
Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
These are user-friendly clauses or commitments that benefit the user, enhance their privacy, or offer clear recourse.
Protection95% confidence confidence
Users can request deletion of their personal data.
Users may request deletion of their personal data by emailing support[at]mondly[dot]com.
Why it helps: You have a clear method to request the deletion of your personal data, giving you control over its retention.
To request the deletion of your personal data, please email support[at]mondly[dot]com.
How long will we use your personal data, paragraph 2 · Citation strength: strong
Protection90% confidence confidence
Users can request deletion of their account at any time.
Users may request deletion of their account at any time. Upon receiving such a request, data not required for legal, tax, accounting, reporting, insurance, litigation, or other regulatory purposes will be deleted. Data retained for these purposes will be kept for 6 years from collection.
Why it helps: You can initiate account deletion whenever you choose, allowing you to remove your personal data from the service, subject to specified retention requirements.
Users may request deletion of their account at any time. On receipt of a deletion request, we delete data that it is not required to retain for purposes of legal, tax, accounting, reporting, insurance, litigation, or other regulatory requirements which we will retain for 6 years from collection - during which time we may also use it for purposes of security, fraud prevention and detection.
How long will we use your personal data, paragraph 3 · Citation strength: strong
Protection95% confidence confidence
Children under 15 are recommended to use a specific app with minimal data collection.
A specific MondlyKIDS app is recommended for children under the age of 15 to ensure an age-appropriate experience with minimal data collection, limited to username and email address only.
Why it helps: This provides a specific, safer option for children under 15 with reduced data collection, aiming to protect their privacy.
There is a specific MondlyKIDS app which we recommend is used by children under the age of 15 to ensure they receive an age-appropriate experience as this app can function with minimal data collection (limited to username, email address only).
We collect your information in three key ways:, paragraph 12 · Citation strength: strong
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