What changedMaterial language shifts detected around arbitration, personal data, privacy, artificial intelligence. 151 new line(s), 258 removed line(s).
Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
Atlassian's privacy policy highlights that while they implement safeguards, they cannot guarantee absolute safety of information from intrusion. It's noted that some information and content you provide may remain visible to others even after account termination. The policy also indicates that user information may be disclosed to third-party services installed by users and shared with other third parties, including service providers and partners, for operational and marketing purposes. However, the policy does include protections such as pledging not to collect personal information from individuals under 16, offering ways to opt out of targeted advertising, and committing not to re-identify aggregated and de-identified data.
Key areas of concern include:
* **Data Security Disclaimer:** The policy explicitly states that absolute safety of information cannot be guaranteed.
* **Post-Termination Data Retention for Teams (risk_flags-2):** Some information and content shared within teams will remain accessible even after account deactivation.
* **Post-Termination Public Content:** Publicly posted content and some profile information may persist after account termination.
* **Third-Party Service Data Access (data_use-1):** Installing third-party services can grant them access to account information and lead to data exchange.
* **Broad Data Sharing (data_use-2):** Information is shared with various third parties for operational and marketing functions.
87% confidence
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Risk Flags
1 finding
Clauses that indicate potential for significant user harm (financial, privacy, or legal) that may be hard to reverse. These are critical terms that could lead to unexpected charges, data misuse, or limited legal recourse.
medium90% confidence
Information remains after account termination for team members
If your account is deactivated or disabled, some of your information and content will remain visible to allow team members or other users to make full use of the Services, such as messages you sent to other users and content you provided.
Why it matters: Even after you deactivate or disable your account, messages you sent and content you provided may continue to be displayed and remain accessible to other users.
If your account is deactivated or disabled, some of your information and the content you have provided will remain in order to allow your team members or other users to make full use of the Services. For example, we continue to display messages you sent to the users that received them and continue to display content you provided.
How long we keep information, paragraph 1 · Citation strength: strong
Data Use & Sharing
2 findings
This section reviews how your data is collected, processed, and shared with others. It highlights practices that might be outside user expectation, such as broad data collection, monetization of personal data, or opaque sharing with third-parties.
medium85% confidence
Information may be disclosed to third-party services installed by users
If users install or connect third-party services, it may provide those services access to account information like name and email address. When users interact with these services, information may be disclosed to or received from them.
Why it matters: Installing or connecting third-party services could grant them access to your account details and information, and your interaction with these services may lead to data exchange with those third parties.
Third-Party Services: You, your administrator or other Service users may choose to add new functionality or change the behavior of the Services by installing or connecting third-party services. Doing so may give third-party services access to your account and information about you, like your name and email address. When you intentionally interact with such third-party services, we may disclose certain information to those third parties or receive information from those third parties, consistent with your privacy settings on the third-party service.
How we disclose information, paragraph 2 · Citation strength: strong
medium85% confidence
Sharing with third parties for business purposes, including marketing
The service discloses information to third parties that help with operations, provision, improvement, integration, customization, support, and marketing of their services. This includes service providers and partners.
Why it matters: Your information may be shared with various third parties, including service providers and partners, for purposes such as service operation, maintenance, improvement, and marketing.
If a service provider needs to access information about you to perform services on our behalf, they do so under close instruction from us, including appropriate security and confidentiality procedures designed to protect your information. Atlassian Partners: We work with a global network of partners who provide consulting, implementation, training and other services around our products. We may disclose your information to these third parties in connection with their services, such as to assist with billing and collections, to provide localized support, and to provide customizations.
How we disclose information, paragraph 2 · Citation strength: strong
Cancellation & Renewal
Not clearly stated
This section covers terms related to subscriptions, cancellations, and renewals. It highlights automatic renewals, difficulties in the cancellation process, or non-refundable clauses.
?
Not clearly stated
No cited billing terms — wording is unclear
The policy mentions reminding users of subscription expirations but does not contain explicit auto-renewal clauses or details on the cancellation process regarding billing or refunds for services beyond existing data retention rules.
Gotchas
Not clearly stated
Tricky clauses that may be overlooked but can have significant implications. These include terms that shift responsibility to the user, expand company rights, or limit user recourse.
?
Not clearly stated
No cited gotchas — wording is unclear
The policy outlines various data collection and sharing practices, but no clauses that significantly shift responsibility to the user, broadly expand company rights over user-generated content, or limit user recourse in ways outside standard practices are identified in the provided text.
Protections
2 findings
These clauses are beneficial to you. They may include commitments to data minimization, strong security practices, transparent data handling, or a clear and easy opt-out process. This section also covers features designed to give you more control over your data.
Protection95% confidence
Children's privacy protection
The Services are not intended for use by anyone under the age of 16. If the company becomes aware that a child under 16 has provided personal information, steps will be taken to delete such information.
Why it helps: This protects children under 16 by committing to delete their personal information if it is unknowingly collected.
Our Services are not intended for use by anyone under the age of 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.
Our policy towards children, paragraph 1 · Citation strength: strong
Protection90% confidence
Opt-out of targeted advertising
Users may have the right to opt out of targeted advertising by clicking 'Manage Preferences' and following instructions, and the company honors requests to opt out submitted via privacy preference signals like Global Privacy Control (GPC).
Why it helps: This provides users with a clear mechanism to opt out of targeted advertising and respects privacy signals like GPC, giving more control over personalized ads.
Opt out of targeted advertising: Where applicable under local law, you may have the right to opt out of targeted advertising by clicking “Manage Preferences” and following the instructions. Where required, we also honor requests to opt out submitted via privacy preference signals recognized under applicable law, such as the Global Privacy Control (“GPC”).
How to access and control your information, paragraph 2 · Citation strength: strong
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