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Plain-English summary
Babbel users face several risks, including the significant possibility that Babbel can take action against user accounts without notice or incurring liability (risk_flags-2). Users of Beta Features and Free Services should be aware that these can be modified or terminated at any time without notice (risk_flags-1, risk_flags-4, risk_flags-6) and without guarantees of availability or uptime (risk_flags-5). If you use Babbel Speak, you could be held solely responsible for third-party claims if your use violates the terms (risk_flags-3). Additionally, data entered into AI functions, including Babbel Speak, may be transferred and processed by third-party providers like OpenAI (data_use-1, data_use-2). There is also a risk of liability for losses incurred by Babbel if user credentials are disclosed intentionally or negligently (gotchas-1), and users can be excluded from Virtual Classroom sessions for inappropriate behavior (gotchas-2). You are also prohibited from using confidential information as AI input (data_use-3) and from using AI Output to develop other AI models (data_use-4).
89% confidence
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Risk Flags
These are the most critical areas that often signal significant risks to you. Pay extra attention to these. They might include clauses that limit your rights, make it hard to get your money back, or give the company broad power over your data or account.
high95% confidence
Babbel can modify or terminate beta features at any time
Babbel can suspend or terminate your access to any Beta Feature at any time without notice. They are not obligated to continue offering Beta Features, and functionality may differ upon commercial release.
Why it matters: Your access to and use of any Beta Feature is at your own risk. Beta Features may be incomplete, contain errors, or impact underlying services. You may lose access to Beta Features without warning, and there's no guarantee they will become permanent or retain their current functionality.
Your access to and use of any Beta Feature is at your own risk. Babbel may suspend or terminate your access to any Beta Feature at any time. You acknowledge that Babbel is not obligated, expressly or impliedly, to continue or permanently offer any Beta Feature or similar feature, and that, should a Beta Feature be commercially released, its functionality and features may differ.
Title: Babbel GmbH | Babbel End User Terms, paragraph 15 · Citation strength: strong
high90% confidence
Babbel can take action against your account without notice or liability
Babbel may investigate complaints or suspected violations and take action without notice or liability. This includes rejecting, removing content or data, or restricting, suspending, or terminating your access to the Services.
Why it matters: Your content can be removed, and your access to the services can be restricted, suspended, or terminated without prior notice or Babbel being liable for such actions.
Babbel may, without notice or liability, investigate any complaints or suspected violations of the Order or these Terms that come to its attention. Babbel may take any action it deems appropriate, including, but not limited to, rejecting, refusing to post, or removing any Content or other data, or restricting, suspending, or terminating your access to the Services.
**4. User Account | Conclusion of an Order**, paragraph 17 · Citation strength: strong
medium95% confidence
Third-party claims liability for Babbel Speak misuse
You are solely responsible for any third-party claims resulting from your use of Babbel Speak if it violates these Terms.
Why it matters: If your use of Babbel Speak breaches the terms, you could be held entirely responsible for any legal claims made by others.
You assume sole responsibility for any third-party claims arising from your use of Babbel Speak in violation of these Terms.
Title: Babbel GmbH | Babbel End User Terms, paragraph 26 · Citation strength: strong
low90% confidence
Modification of Free Services without notice
Babbel can downgrade, limit, or modify Free Services at any time without prior notice.
Why it matters: The functionality and availability of any Free Services you use can change or be reduced at any time without warning.
Babbel may downgrade, limit or otherwise modify Free Services at any time without notice.
Title: Babbel GmbH | Babbel End User Terms, paragraph 13 · Citation strength: strong
low90% confidence
No guarantee of availability or uptime for Free Services
Babbel does not guarantee the availability or uptime of Free Services.
Why it matters: You cannot rely on Free Services always being available or functional, as Babbel makes no commitments regarding their uptime.
nor does Babbel guarantee any availability or uptime.
Title: Babbel GmbH | Babbel End User Terms, paragraph 13 · Citation strength: strong
low90% confidence
Trial Use may be revoked or terminated without notice
Babbel may revoke or terminate any Trial Use at any time without prior notice.
Why it matters: You may lose access to any trial services without warning, as Babbel can end Trial Use at its discretion.
Babbel may revoke or terminate any Trial Use at any time without prior notice.
Title: Babbel GmbH | Babbel End User Terms, paragraph 14 · Citation strength: strong
Data Use
These clauses explain how the company collects, uses, shares, and protects your data. They may also cover your rights regarding your data and any limitations on those rights.
medium90% confidence
AI Function processing requires data transfer to third parties
The use of AI Functions may require certain types of data to be processed by and/or transmitted to third-party providers, as specified by Babbel.
Why it matters: Data you input into AI Functions may be shared with external third-party providers, which means your data handling might be subject to additional third-party policies.
Your access to and the performance of AI Function may, as an essential precondition or part of the Services, require certain types of data to be processed by and/or transmitted to third-party providers, as specified by Babbel.
Title: Babbel GmbH | Babbel End User Terms, paragraph 19 · Citation strength: strong
medium95% confidence
Babbel Speak (AI Function) data transferred and processed by OpenAI
The performance of Babbel Speak requires the transfer and processing of voice and text data you insert into it by OpenAI. This data transfer and processing is essential for the AI Function and cannot be performed without it.
Why it matters: When you use Babbel Speak, your voice and text data will be sent to and processed by OpenAI. If you are concerned about your data being handled by third parties, you cannot use Babbel Speak without this data transfer.
You acknowledge that the performance of Babbel Speak requires the transfer to, and the processing of, data that you insert into Babbel Speak (voice and text) by OpenAI. The data transfer and processing is essential to offer this AI Function and Babbel Speak cannot be carried out without such transfer and processing.
Title: Babbel GmbH | Babbel End User Terms, paragraph 27 · Citation strength: strong
low90% confidence
Prohibition on using confidential information as AI Function input
You must not use any confidential, proprietary, or privileged information as input for an AI Function and must comply with applicable laws and regulations.
Why it matters: You are prohibited from using sensitive information with AI Functions, which means you need to be careful about what data you input to avoid breaching the terms.
You must not use any confidential, proprietary or privileged information as input for the use of an AI Function and you shall at all times act in accordance with any applicable laws and regulations.
Title: Babbel GmbH | Babbel End User Terms, paragraph 21 · Citation strength: strong
low95% confidence
Prohibition on using AI Output to develop other AI models
You must not use the Output from AI Functions to develop your own artificial intelligence model or contribute to a third-party AI model.
Why it matters: You cannot use any generated content from Babbel's AI Functions to build or improve other AI technologies, which restricts your usage if you are involved in AI development.
You must not use Output to develop your own artificial intelligence model, or for contributing to the development of a third-party artificial intelligence model.
Title: Babbel GmbH | Babbel End User Terms, paragraph 22 · Citation strength: strong
Cancellation and Renewal
These clauses determine how your subscription renews, how you can cancel it, and any associated refund policies. Ambiguities or restrictive terms around these processes can be problematic.
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Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
These are noteworthy clauses that might not fit into other categories but could still be important! They may contain unexpected terms, unusual requirements, or other conditions that could surprise you.
medium90% confidence
Liability for intentional or negligent disclosure of credentials
You will be liable for any losses or damage Babbel incurs if you intentionally or negligently disclose your user identification/password to a third party, or if your credentials become known to an unauthorized party.
Why it matters: You could be held financially responsible for damages to Babbel if your login information is shared intentionally or due to your carelessness.
Subject to Clause 19, you will be liable for any losses or damage incurred by Babbel if you intentionally or negligently disclose your user identification/password to a third party, or if your user identification and password become known to an unauthorized party.
**4. User Account | Conclusion of an Order**, paragraph 18 · Citation strength: strong
medium95% confidence
Risk of exclusion from Virtual Classroom for inappropriate behavior
Babbel and/or the language teacher may exclude you from a Virtual Classroom session at any time if you behave inappropriately, violate applicable laws and/or the Babbel Live Code of Conduct, or repeatedly jeopardize a constructive learning environment.
Why it matters: You could be removed from a Virtual Classroom session without warning if your behavior is deemed inappropriate or disruptive, potentially impacting your learning experience.
Babbel and/or the language teacher may exclude you from a Virtual Classroom session at any time if you behave inappropriately, especially if you violate applicable laws and/or the Babbel Live Code of Conduct. To ensure a high-quality learning experience, Babbel and/or the language teacher may exclude you from a Virtual Classroom session if you repeatedly behave in a way that is jeopardizing the progress of a Virtual Classroom session and a constructive learning environment.
**4. User Account | Conclusion of an Order**, paragraph 30 · Citation strength: strong
Protections
These clauses highlight commitments and features that are beneficial to you. They can include privacy safeguards, clear cancellation processes, or commitments to user control and transparency. These are good for you!
Protection95% confidence
Parental permission required for under-18s to use Babbel Speak
If you are under 18, you must have your parent or legal guardian's permission to use Babbel Speak.
Why it helps: This ensures that minors using Babbel Speak have explicit parental or guardian consent, which can help protect younger users.
If you are under 18, you must have your parent or legal guardian’s permission to use Babbel Speak.
Title: Babbel GmbH | Babbel End User Terms, paragraph 25 · Citation strength: strong
Protection90% confidence
Age restriction for account creation (under 13)
If you are under the age of thirteen (13), you may not create a User Account, place an Order, or otherwise use the Services, unless expressly specified otherwise in these Terms or in the respective Order.
Why it helps: This clause helps protect younger children by preventing them from creating accounts or using services independently, unless specific exceptions are made and clearly stated.
If you are under the age of thirteen (13), you may not create a User Account, place an Order, or otherwise use the Services, unless expressly specified otherwise in these Terms or in the respective Order.
**4. User Account | Conclusion of an Order**, paragraph 2 · Citation strength: strong
Protection95% confidence
Age restriction for Group Sessions (under 16)
You must be at least sixteen (16) years old to participate in Group Sessions.
Why it helps: This helps ensure a more suitable environment for group learning by setting an age minimum, potentially protecting younger users from interactions not appropriate for their age.
Subject to Clause 4.2, you must be at least sixteen (16) years old in order to participate in Group Sessions.
**4. User Account | Conclusion of an Order**, paragraph 21 · Citation strength: strong
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