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Plain-English summary
Babbel can modify or terminate free and trial services without notice, and for all services, they reserve the right to suspend or terminate your access without liability. They also limit their liability to 150% of the service fees you've paid or owe. Additionally, the accuracy of AI Function outputs is not guaranteed and requires user verification. You are also liable for losses incurred by Babbel if your credentials are disclosed due to your fault, and Babbel monitors your service use. Credits for certain paid services have an expiration date, and you are not allowed to access the service's source code.
89% confidence
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Risk Flags
5 findings
High-severity issues that may be material to the user or represent significant risks.
high90% confidence
Babbel can suspend or terminate your access without liability and for broad reasons.
Babbel may investigate complaints or suspected violations and can restrict, suspend, or terminate your access to the Services without notice or liability.
Why it matters: Your access to the services may be restricted, suspended, or terminated by Babbel at any time without prior notice or liability for investigating complaints or suspected violations of the terms.
Babbel may, without notice or liability, investigate any complaints or suspected violations of the Order or these Terms that come to its attention. Babbel may take any action it deems appropriate, including, but not limited to, rejecting, refusing to post, or removing any Content or other data, or restricting, suspending, or terminating your access to the Services.
User Account | Conclusion of an Order, paragraph 1 · Citation strength: strong
high95% confidence
Limitation of liability to 150% of fees paid.
The total aggregate liability of Babbel for damages arising from the terms or any order is limited to 150% of the total service fees paid or payable by you under the relevant order.
Why it matters: If Babbel is found liable for damages, the total amount you can recover is limited to 150% of the service fees you paid or owe under the order.
Subject to Clauses 19.1 and 19.2, the total aggregate liability of Babbel arising out of or in connection with these Terms or any Order, whether in contract or tort, or otherwise, shall in no circumstances exceed one hundred and fifty percent (150%) of the total Service Fees paid or payable by you under the relevant Order.
Data Privacy, paragraph 1 · Citation strength: strong
medium90% confidence
Babbel can modify Free Services at any time without notice.
Babbel may downgrade, limit, or otherwise modify Free Services at any time without notice, and does not guarantee any availability or uptime for Free Services.
Why it matters: Free Services can be changed, limited, or removed at any time without prior notification, and Babbel does not guarantee their availability.
Babbel may downgrade, limit or otherwise modify Free Services at any time without notice. Subject to Clause 19, Babbel has no obligations concerning any warranty, guarantee, indemnity, maintenance or support pertaining to Free Services, nor does Babbel guarantee any availability or uptime.
Babbel GmbH | Babbel End User Terms, paragraph 1 · Citation strength: strong
medium90% confidence
AI Function output accuracy not guaranteed and user must verify.
The accuracy, truthfulness, completeness, lawfulness, and practicability of any Output produced by AI Functions are not guaranteed and are not contractually owed by Babbel.
Why it matters: You cannot rely on the AI Functions' output as a source of truth or factual information, and you are responsible for evaluating the output's accuracy and appropriateness.
Although Babbel continuously strives to ensure the quality and reliability of any output generated by AI Functions (" Output "), content created by artificial intelligence can inherently vary in quality and accuracy. As AI Functions are built based on algorithms and predictions, the accuracy, truthfulness, completeness, lawfulness and practicability of any Output produced by AI Functions are not part of the Service and are not contractually owed. You should not rely solely on Output from the AI Functions as a source of truth or factual information, or as a substitute for professional advice.
Babbel GmbH | Babbel End User Terms, paragraph 1 · Citation strength: strong
low90% confidence
Babbel not liable for third-party product/service deficiencies for Paid Services access.
Babbel will not be liable for any deficiencies in your internet connections or System, as access to Paid Services depends on third-party products and services.
Why it matters: Babbel is not responsible if your access to Paid Services is hindered by issues with your internet connection or system, which depend on third-party services.
You are aware and acknowledge that access to Paid Services on your end depends on third-party products and services (e.g. internet access), which Babbel cannot guarantee. Babbel will not be liable for any deficiencies in your internet connections or System.
User Account | Conclusion of an Order, paragraph 1 · Citation strength: strong
Data Use
2 findings
How the company collects, uses, shares, and protects your data.
medium95% confidence
Babbel can monitor your use of the Services.
Babbel may monitor your use of the Services and prohibit or suspend any use that Babbel believes violates the terms.
Why it matters: Your activities within the services may be monitored by Babbel, and your access could be restricted or suspended if your use is deemed to be in violation of the terms.
Babbel may monitor your use of the Services and may prohibit and/or suspend any use of the Services that Babbel believes may be in violation of this Clause 5.
User Account | Conclusion of an Order, paragraph 1 · Citation strength: strong
medium90% confidence
Processing of user data by OpenAI for Babbel Speak.
The performance of Babbel Speak requires the transfer and processing of data (voice and text) that you insert into it by OpenAI.
Why it matters: When using Babbel Speak, your voice and text data will be transferred to and processed by OpenAI, which is essential for the function to operate.
You acknowledge that the performance of Babbel Speak requires the transfer to, and the processing of, data that you insert into Babbel Speak (voice and text) by OpenAI. The data transfer and processing is essential to offer this AI Function and Babbel Speak cannot be carried out without such transfer and processing.
Babbel GmbH | Babbel End User Terms, paragraph 1 · Citation strength: strong
Cancellation and Renewal
1 finding
Terms about how and when you can cancel, how renewals work, and any associated fees.
medium95% confidence
Credits for Credit-based Paid Services expire after 12 months or upon termination/expiry.
Unused Credits for Credit-based Paid Services will expire twelve (12) months after purchase or upon termination or expiry of the relevant order, whichever occurs first.
Why it matters: If you have Credit-based Paid Services, any unused credits will expire after 12 months or when your order ends, potentially leading to loss of value if not used within that timeframe.
For Credit-based Paid Services, any unused Credits will expire either: (a) twelve (12) months after the Credits were purchased; or (b) upon termination or expiry of the relevant Order, whichever occurs first. Credits are non-refundable, non-transferable, and no interest will accrue on them.
User Account | Conclusion of an Order, paragraph 1 · Citation strength: strong
Gotchas
All clear
Other contractual terms that may be overlooked but can have a negative impact on users.
✓
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Protections
1 finding
User-favorable terms and conditions that provide benefits or safeguards.
Protection95% confidence
Right of withdrawal within 14 days.
You have the right to withdraw from the contract within 14 days without giving any reason.
Why it helps: This allows you to cancel the service within 14 days for any reason and receive a refund, providing flexibility and consumer protection.
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of this contract.
Data Privacy, paragraph 1 · Citation strength: strong
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