Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
The company states that no method of transmission over the Internet or electronic storage is 100% secure, so they cannot guarantee absolute security. Your personal information and files could be transferred if the business undergoes a sale, merger, or other reorganization. Additionally, your personal information and files may be disclosed to legal authorities, regulators, or law enforcement, potentially for national security purposes, without your direct control (risk_flags-3). The company automatically collects information from your device, such as software, operating system, and IP address, when you use their products, and also collects details about your backed-up data like external drive names and file types. Your personal information is retained for various business reasons, including financial records and legal compliance, for as long as deemed necessary. Cookies and similar tracking technologies are used to collect personal information, and the company does not respond to Do-Not-Track requests (data_use-5).
90% confidence
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Risk Flags
1 finding
Clauses that signal a potential for significant user harm, including hard-to-reverse financial, privacy, or legal impacts.
medium90% confidence
Data Disclosure for Legal/Law Enforcement
The company may disclose your personal information or files to third parties where required by law, court order, regulatory requirements, or in response to lawful requests from public authorities, including for national security and law enforcement.
Why it matters: Your personal information and files may be disclosed to legal authorities, regulators, or law enforcement, potentially including for national security purposes, without your direct control.
We may also disclose your personal information or your files to third parties: (a) where required by law or regulatory requirement, court order, or other judicial authorization, (b) in response to lawful requests by public authorities, including for the purposes of meeting national security and law enforcement requirements;
Who We Share Your Information With, paragraph 1 · Citation strength: strong
Data Use
1 finding
Clauses that describe how your data is collected, processed, and shared.
low95% confidence
Non-Responsiveness to Do-Not-Track Signals
The company does not respond to Do-Not-Track requests because the Internet community has not reached a consensus on honoring these signals.
Why it matters: Your preference to not be tracked via Do-Not-Track signals will not be honored by the company.
Because the Internet community hasn’t reached a consensus on how to best honor these signals, Backblaze doesn’t respond to Do-Not-Track requests at this time.
Additional information for California consumers, paragraph 1 · Citation strength: strong
Cancellation and Renewal
All clear
Clauses that describe how cancellation and renewal of the service are handled.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
All clear
Unexpected or less common clauses that may be a surprise to users.
✓
Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
6 findings
These clauses are beneficial to you.
Protection95% confidence
Data Deletion or Anonymization When No Longer Needed
When there is no ongoing legitimate business need to process your personal information, the company will either delete or anonymize it. If deletion isn't possible (e.g., due to backup archives), the data will be securely stored and isolated from further processing until deletion is possible.
Why it helps: This ensures that your personal information will not be processed indefinitely and will eventually be deleted or anonymized when it's no longer necessary for legitimate business purposes.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
Option to Opt-Out of Materially Different Data Use
Before using your personal information for a purpose that is materially different from the original collection purpose or later authorization, the company will provide you with the opportunity to opt-out.
Why it helps: This gives you control over your personal information, allowing you to prevent its use for new purposes you haven't authorized.
Before we use your personal information for a purpose that is materially different from the purpose we collected it for or that you later authorized, we will provide you with the opportunity to opt-out.
set up online accounts;, paragraph 3 · Citation strength: strong
Protection95% confidence
Credit Card Data Handled Securely and Not Stored by Employees
When you enter personal information like a credit card number, it is encrypted using secure socket layer technology (SSL). The encrypted credit card number is transferred to their processor, Stripe, and employees do not have access to this information. PIN data or 3-digit security codes are not stored.
Why it helps: This commitment enhances the security of your payment information by encrypting it, using a third-party processor, and limiting internal access, reducing the risk of misuse.
When you enter personal information such as a credit card number on our website or via our App we encrypt that information using secure socket layer technology (SSL). For purchases made online with credit cards, we receive your credit card number in encrypted form, and transfer it to our credit card processor, Stripe, for processing. Our employees do not have access to this information. We do not store PIN data or 3-digit security codes.
How We Protect Your Information, paragraph 1 · Citation strength: strong
Protection95% confidence
Marketing Emails Opt-Out Available
Upon creating an account, you can manage your email preferences, including opting out of all marketing emails. You can also unsubscribe at any time using a link in any marketing email or via their website.
Why it helps: You have clear options to control and stop receiving marketing communications.
Marketing Emails: These will include Backblaze company news, tips-and-tricks, service promotions (e.g., refer-a-friend) and similar types of material. Upon creating a Backblaze Account you will be able to manage your email preferences, including opting out of receiving all Marketing Emails. You will also be able to unsubscribe at any time by using the unsubscribe link provided in any given email or through our What types of Email Does Backblaze Send? Website .
set up online accounts;, paragraph 2 · Citation strength: strong
Protection95% confidence
Email/Address Not Shared for Third-Party Marketing Without Consent
The company states that under no circumstances do they rent, trade, or share your address or e-mail address with any other company for their marketing purposes without your consent.
Why it helps: This commitment ensures that your contact information will not be shared with other companies for their marketing without your explicit permission, protecting you from unwanted solicitations.
Under no circumstances do we rent, trade, or share your address or e-mail address with any other company for their marketing purposes without your consent.
What We Do With Your Personal Information, paragraph 1 · Citation strength: strong
Protection95% confidence
User Data Rights for Access, Correction, Deletion, and Portability
You may request access to, correction, updates, or deletion of your personal information. Where applicable and technically possible, you may also request portability of your personal information.
Why it helps: These rights provide you with control over your personal data, allowing you to review, correct, remove, or transfer your information.
For example, you may: Request access to your personal information that Backblaze collects about you. Request correction, updates, or deletion of your personal information. Request portability of your personal information where applicable and technically possible.
Your Data Protection and Privacy Rights and Choices, paragraph 2 · Citation strength: strong
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