Snapshot of the source text at fetch time — not a live mirror of the policy page.
Plain-English summary
Bumble may terminate or restrict your account across all Bumble Group apps if you violate their Terms and Conditions of Use (risk_flags-1). Fraudulent transactions may be automatically blocked by their systems, though you can contest the decision (risk_flags-2). If your account is blocked for any reason, this could also lead to blocking your accounts on other related platforms like Badoo (risk_flags-3). Additionally, your accounts and messages, including personal photos, are actively monitored and reviewed by automated systems and moderators for compliance with the Terms and Conditions of Use (risk_flags-4). When you unlink a social media account, the information already added to your Bumble account is not automatically deleted; you must manually remove it (risk_flags-5).
95% confidence
Ask Verbaterm
Follow up on findings with grounded answers from this review. Not legal advice.
Risk Flags
These are high-priority concerns that may have a material impact on user rights, privacy, or control.
high95% confidence confidence
Account Termination and Restriction Across Bumble Group Apps
If you post anything that is inconsistent with the Terms and Conditions of Use, your account access may be restricted or terminated across all Bumble Group apps.
Why it matters: Users face the risk of losing access to their accounts across multiple platforms, including Badoo, if they violate the Terms and Conditions of Use on Bumble.
If you post anything that is inconsistent with our [Terms and Conditions of Use](https://bumble.com/terms), we can restrict your account access or terminate it altogether across Bumble group apps.
The service uses automated decisions and systems to check payment information and transactions for behavior that might violate its Terms and Conditions of Use, and may automatically block any transaction believed to be fraudulent or in violation.
Why it matters: Users' transactions may be automatically blocked if deemed fraudulent or in violation of terms, potentially preventing them from making purchases without immediate human review, though they can contest the decision.
To prevent fraudulent payments from being processed, we use automated decisions and our systems to check payment information and transactions for behaviour that might violate our [Terms and Conditions of Use](https://bumble.com/terms). We may automatically block any transaction that we believe is fraudulent or violates our Terms and Conditions of Use. If a transaction is blocked, the relevant person will be notified that their transaction cannot be processed and can [contact us](https://bumble.com/privacy#contact-us--our-contact-information) to contest the decision.
If an account is blocked for any reason, anti-fraud and anti-spam procedures might also block the user's account(s) on other platforms and applications, such as Badoo.
Why it matters: Users risk losing access to accounts on other related platforms if their Bumble account is blocked due to anti-fraud or anti-spam procedures.
If your account is blocked for any reason, our anti-fraud and anti-spam procedures might also block your account(s) on our other platforms and applications, such as Badoo.
Bumble uses internal automated systems and a team of moderators to monitor and review accounts and messages for content that suggests a violation of its Terms and Conditions of Use, involving personal information like photos and shared messages.
Why it matters: User accounts and messages are subject to monitoring and review, potentially including personal photos and messages, to ensure compliance with terms, raising privacy concerns about content scrutiny.
We use a combination of internal automated systems and a team of moderators to monitor and review accounts and messages for content that suggests a violation of our Terms and Conditions of Use. This process involves some personal information, such as photos and any other information uploaded to a profile or shared in messages.
Unlinking a social media account does not automatically delete information already added to the Bumble account; users must delete the information within their Bumble account.
Why it matters: Users may assume unlinking social media accounts removes associated data, but they must manually delete that information from their Bumble account to ensure its removal.
If you unlink a social media account, this does not automatically delete the information that was already added to your Bumble account. If you’d like this information removed, you must also delete it within your Bumble account.
This section outlines how your data is collected, processed, and shared.
medium90% confidence confidence
Retention of Scans for Photo Verification for up to 3 Years
When choosing to verify a photo, Bumble keeps the scans for verification in the future and for its records for up to 3 years after the last interaction.
Why it matters: Users' photo verification scans are retained for up to three years, even if not added to their profile, potentially raising privacy concerns about long-term storage of biometric-related data.
When you choose to verify your photo, we do not add verification photos to your profile, but we do keep the scans to verify you in the future and for our records. We will only keep the scans as long as we need them for these purposes, but never longer than 3 years after your last interaction with us.
Collection and Storage of IP Addresses with Support Queries
When contacting the Customer Support team via the Feedback Page, Bumble will collect the user's IP address, email address, and shared information to resolve the request.
Why it matters: When users contact customer support, their IP address, email, and conversation details are collected, which might be a common practice but adds to the data collected about them.
If you contact our Customer Support team via our [Feedback Page](https://bumble.com/contact-us), we will collect your IP address and will receive your email address and the information you share with us to help resolve your request.
Bumble collects data about profile photos to arrange them in a way that is favorable to the user, based on factors like engagement and lighting.
Why it matters: The service analyzes user profile photos to optimize their display, which may impact how profiles are presented to others.
We want to help you put your best foot forward, so we collect data about your profile photos that allows us to arrange them in a way that is favourable to you (higher number of ‘yes’ votes first). This includes data such as which photos people spend the most time looking at or which have the best lighting, etc. You can opt-out of this feature through our app settings at any time.
Bumble tracks how users interact with links, including those to third-party services not under its responsibility, by monitoring redirecting clicks or other methods.
Why it matters: User interactions with external links are tracked and monitored, which means the service keeps a record of clicks and engagements even when leaving the app.
You might come across some links while using our App or Sites. If you use them, we will keep track of how you interact with links, including to third-party services that we are not responsible for, by monitoring redirecting clicks or other methods.
Details about how subscriptions or services can be canceled, renewed, and any associated terms.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
These are less obvious but common gotchas that users may not notice.
low90% confidence confidence
Inability to Change Date of Birth and Automatic Location Updates
Users cannot change their date of birth, and if location access is granted, their location is automatically updated based on the device's location.
Why it matters: Users cannot modify their date of birth after registration and their location information is automatically updated and visible to others if permission is granted.
You will not be able to change your date of birth and, if you give Bumble access to your location in your device settings, your location is automatically updated based on the location of your device. Others using the App might be able to see some of your Registration Information when they view your profile page, such as your sexual preference, name, and username.
Bumble keeps records of communications with users for 6 years after their account is deleted, including complaints about other users.
Why it matters: Even after account deletion, records of user communications and complaints are retained for an extended period, which could be longer than users expect.
We keep records of our communications with you for 6 years after your account is deleted, including any complaints from you about other people using the App or Sites.
These are commitments that benefit users, often by granting them control or limiting the service's actions.
Protection95% confidence confidence
Option for Manual ID Verification to Avoid Facial Recognition and Biometric Data Collection
Users have the option to request a manual review for ID verification if they do not want facial recognition technology to be used or their biometric information to be collected.
Why it helps: Users can choose to opt out of facial recognition technology and biometric data collection during ID verification by requesting a manual review, providing a privacy-focused alternative.
If you choose to also verify your ID, our third party partner called Veriff will carry out the ID check on our behalf. Veriff will compare a selfie you take to your ID document. This scan can include the use of facial recognition technology and involves the collection of biometric data, but you also have the option to request a manual review if you do not want facial recognition technology to be used or your biometric information to be collected.
The service makes a commitment to not share the content of user messages or information derived from them with any third party.
The service states it will not share the content of User messages or information derived from them with any third party, after taking steps to remove personally identifying information.
Why it helps: The service commits to protecting user message content and derived information by not sharing it with third parties, enhancing privacy for conversations within the app.
We review the content of messages sent in the App to identify topics, sentiments, and trends across our Users. We will take steps to remove personally identifying information from such messages, prior to reviewing them. We will not share the content of User messages or information we derive from them with any third party.