Snapshot of the source text at fetch time — not a live mirror of the policy page.
Plain-English summary
Calm indicates that your data may be processed in countries without equivalent data protection (risk_flags-1).
They also state that policy changes may occur with additional notice only in "some cases" (risk_flags-2).
Furthermore, Calm infers or generates information about you, including gender, age, and likelihood of continued service use (data_use-1), and marketing communications are sent based on legitimate interest or consent (data_use-2).
89% confidence
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Risk Flags
Critical issues and red flags. These are usually show-stoppers.
high95% confidence confidence
Data transferred to countries without equivalent protection
Calm and its service providers process information in countries, which may not provide equivalent levels of data protection as your home jurisdiction.
Why it matters: Your personal data may be processed in countries that do not offer the same level of data protection as your home country.
Calm is based in the United States and has operations there and in other countries. As a result, we and our service providers process information in countries which may not provide equivalent levels of data protection as your home jurisdiction.
Data Transfer, paragraph 1 · Citation strength: strong
medium85% confidence confidence
Policy changes may occur with additional notice only in "some cases"
Calm may change the Privacy Policy and in some cases, may provide you with additional notice.
Why it matters: The Privacy Policy can change, and you may not always receive additional notice of these changes beyond a revision date update.
We may change this Privacy Policy from time to time. If we make changes, we will revise the date at the top of the policy and, in some cases, we may provide you with additional notice.
How the company collects, uses, and shares your data.
medium90% confidence confidence
Inferred or generated information includes gender, age, and likelihood of continued service use
When you use the Services, Calm infers or generates a user ID and derived information about you based on other collected information, which may include educated guesses about your gender or age, and predictions about the likelihood of you continuing to use the Services.
Why it matters: Calm creates inferences about your gender, age, and engagement based on your usage, which could be used for targeted marketing or content, even if not explicitly provided by you.
* User ID: a user ID that we will associate with your account. * Derived information: information about you based on other information we have collected. For example, like most platforms, we use your IP address to derive the approximate location of your device. We may make educated guesses about your gender or age. We may also use information we collect about you to help determine the likelihood of you continuing to use the Services in the future.
Information We Infer or Generate When You Use the Services, paragraph 2 · Citation strength: strong
low90% confidence confidence
Marketing communications are sent based on legitimate interest or consent
Calm communicates with you about products, services, and events offered by Calm and others, requests feedback, and sends news, gifts, or other information that Calm thinks will be of interest to you based on legitimate interest unless applicable law requires consent.
Why it matters: You may receive marketing communications based on Calm's legitimate interest in providing information about products and services, unless specific laws require your consent.
Communicate with you about products, services, and events offered by Calm and others, request feedback, and send news, gifts, or other information we think will be of interest to you (see the “Your Choices” section below for information on how to opt out of marketing messages) (The legal basis for this processing is our legitimate interest in providing information about products and services that may be of interest to you unless applicable law requires us to obtain your consent, in which case we will do so);
We use the information we collect as follows:, paragraph 1 · Citation strength: strong
Cancellation and Renewal
Terms about how to cancel, delete your account, or how subscriptions renew.
✓
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No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
Potentially overlooked or misunderstood clauses that could negatively impact users.
✓
Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
Commitments and features that benefit the user.
Protection100% confidence confidence
Provides contact information for privacy questions and exercise of rights
You can contact Calm by email at support@calm.com for any questions about this Privacy Policy or to exercise your privacy rights.
Why it helps: This provides a clear and direct channel for users to inquire about their privacy and exercise their rights.
If you have any questions about this Privacy Policy, please contact Calm by email at [support@calm.com](mailto:support@calm.com).
You can opt out of receiving promotional emails from Calm by following the instructions in those emails or by logging into your account and managing your contact preferences.
Why it helps: Users have control over receiving promotional emails, allowing them to manage unwanted communications.
You may opt out of receiving promotional emails from Calm by following the instructions in those emails or by logging into your account and managing your contact preferences.
With your consent, Calm sends promotional and other push notifications to your mobile device, which you can deactivate at any time by changing the notification settings on your mobile device.
Why it helps: Users can control and disable push notifications from the service through their device settings.
With your consent, we send promotional and other push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.
Mobile Push Notifications/Alerts, paragraph 1 · Citation strength: strong
Protection95% confidence confidence
Ability to appeal denied privacy requests
If Calm denies your request, you may appeal the decision by emailing support@calm.com.
Why it helps: This provides a recourse for users if their privacy requests are initially denied, ensuring a path for further review.
If we deny your request, you may appeal our decision by emailing [support@calm.com](mailto:support@calm.com).
Appeals, paragraph 1 · Citation strength: strong
Protection95% confidence confidence
No discriminatory treatment for exercising privacy rights
Calm will not provide discriminatory treatment against anyone that exercises any of their rights.
Why it helps: This commitment ensures that users can exercise their privacy rights without fear of negative consequences or differential treatment from the service.
We will not provide discriminatory treatment against anyone that exercises any of their rights.
Exercising Your Rights, paragraph 1 · Citation strength: strong
Protection95% confidence confidence
Users can update account information
You may update certain account information, such as your password, name, and email address, by logging into your account, contacting the Help Center, or emailing support@calm.com.
Why it helps: Users have multiple avenues to keep their account information current and accurate.
You may update certain account information (such as your password, name, and email address) by logging into your account, contacting us through our [Help Center](https://support.calm.com/hc/en-us), or emailing us at [support@calm.com](mailto:support@calm.com).
Users have the right to request access, correction, deletion, and opt-out of sales/sharing of information
Regardless of your location and subject to certain limits, you have the right to request to know more about, access, correct, opt out of "sales", targeted advertising, or "sharing", and delete the information Calm has about you.
Why it helps: These rights provide users with significant control over their personal data, allowing them to understand, manage, and remove their information, as well as control its sharing for advertising purposes.
Regardless of your location, but subject to certain limits and conditions provided under law, you have the right to request to: