Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
Calm processes user data in countries that may not provide equivalent data protection, potentially exposing your information to varying privacy standards. The company may infer personal characteristics like gender and age from collected data, and records communications (chats, calls) for feedback or market research. Your subscription status might be disclosed to third parties if provided through an employer, family member, or promotion. Calm uses your preferences and browsing behavior for targeted advertising across platforms and shares information with advertising partners, leading to tracking and potential data sharing. However, you have the right to request deletion of your personal information, and you can opt out of targeted advertising and data sharing/sales. Calm also explicitly states it does not knowingly sell or share personal data of consumers under 16.
89% confidence
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Risk Flags
3 findings
These clauses contain terms that may be harmful, one-sided, or increase your risk. Please review them carefully.
high95% confidence
Data transferred to countries with non-equivalent data protection
The company processes information in countries, including the United States, that may not offer the same level of data protection as your home jurisdiction.
Why it matters: Your personal data may not be subject to the same protections as in your home country if transferred to other countries for processing.
Calm is based in the United States and has operations there and in other countries. As a result, we and our service providers process information in countries which may not provide equivalent levels of data protection as your home jurisdiction.
Data Transfer, paragraph 1 · Citation strength: strong
medium90% confidence
Information may be disclosed for legal claims or violations
Your information may be disclosed if the company believes your actions violate user agreements or the law, or to protect its rights, property, and safety, or for the establishment, exercise or defense of legal claims.
Why it matters: Your personal information might be shared in situations where the company believes you have violated their policies or the law, or if it is necessary for legal claims, which could expose your data in legal proceedings.
If we believe your actions are inconsistent with our user agreements or policies, if we believe you have violated the law, where necessary for the purposes of prevention, investigation, detection or prosecution of criminal offenses or the execution of criminal penalties, or to protect the rights, property, and safety of Calm or others, or if it is necessary for the establishment, exercise or defense of legal claims;
Disclosures of Information, paragraph 5 · Citation strength: strong
medium95% confidence
Information disclosed in case of merger or acquisition
Your information may be disclosed in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of the company's business by another company.
Why it matters: Your personal data could be transferred to another company if Calm is involved in a merger, sale, financing, or acquisition, meaning a new entity would control your data.
In connection with any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;
Disclosures of Information, paragraph 6 · Citation strength: strong
Data Use
4 findings
These clauses describe how your data is collected, used, and shared.
high90% confidence
Broad inference of personal characteristics
The company may infer information about you based on collected data, such as your approximate location from your IP address, and may make educated guesses about your gender or age.
Why it matters: The company may derive personal attributes like gender, age, and location based on your data, potentially leading to profiling.
Derived information : information about you based on other information we have collected. For example, like most platforms, we use your IP address to derive the approximate location of your device. We may make educated guesses about your gender or age. We may also use information we collect about you to help determine the likelihood of you continuing to use the Services in the future.
Information You Provide to Us, paragraph 15 · Citation strength: strong
medium90% confidence
Personalization of ads based on preferences and browsing behavior
The company personalizes your online experience and advertisements on other platforms based on your preferences, interests, and browsing behavior.
Why it matters: The company uses your online behavior, interests, and preferences to show you targeted ads, which means your activities are tracked for advertising purposes.
Personalize your online experience and the advertisements you see on other platforms based on your preferences, interests, and browsing behavior (the legal basis for this processing is our legitimate interest in improving your experience with the Services and serving advertisements more relevant to your interests, unless applicable law requires us to obtain your consent, in which case we will do so);
We use the information we collect as follows:, paragraph 10 · Citation strength: strong
medium90% confidence
Use of cookies and trackers for targeted advertising
The company uses cookies and similar tracking technologies, and allows advertising partners to use them, to show you ads on other websites and services, which may be considered “sales,” “sharing,” or “targeted advertising” under certain privacy laws.
Why it matters: Your online activities are tracked using cookies and similar technologies by the company and its advertising partners to display targeted ads across various platforms, potentially sharing your data with multiple third parties.
We use cookies and similar tracking technologies, and we allow our advertising partners to use such technologies, so we can, among other things, show you ads promoting Calm on other websites and services. These activities may be considered “sales,” “sharing,” or “targeted advertising” under certain privacy laws.
Parties with whom information may be shared, paragraph 2 · Citation strength: strong
medium90% confidence
Disclosure to service providers and advertising partners
Information may be disclosed to companies and contractors performing services, including email service providers, payment processors, fraud prevention vendors, analytics providers, and advertising partners.
Why it matters: Your personal information is shared with various third-party service providers and advertising partners for operational and marketing purposes.
With companies and contractors that perform services for us, including email service providers, payment processors, fraud prevention vendors, analytics providers, advertising partners, and other service providers;
Disclosures of Information, paragraph 2 · Citation strength: strong
Cancellation and Renewal
All clear
These clauses describe how cancellation and renewal of your service are handled.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
All clear
These clauses contain 'gotchas' or other surprises that may be to your detriment.
✓
Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
3 findings
These clauses contain terms that are protective or consumer-friendly.
Protection95% confidence
Right to delete personal information
Users have the right to request the deletion of their personal information.
Why it helps: You have control over your personal data and can request its removal, enhancing your privacy.
delete the information we have about you.
correct information we have about you;, paragraph 2 · Citation strength: strong
Protection90% confidence
Option to opt out of targeted advertising and data sharing/sales
Users can opt out of targeted advertising and the “sale” or “sharing” of their data through various methods, including visiting specific opt-out pages or adjusting device settings.
Why it helps: You have multiple ways to control whether your data is used for targeted advertising or shared/sold, giving you greater privacy choices.
Depending on where you are located, you can opt out of use of data collected via the Services for targeted advertising, and related “sales” and “sharing,” by visiting calm.com/optout , using our Cookie Preferences Manager to disable ad trackers on our website, or by visiting our websites with a recognized universal choice signal enabled (such as the Global Privacy Control). On our mobile app, you may adjust your mobile device settings to limit ad tracking (iOS: Settings > Privacy & Security > Tracking > Allow Apps to Request to Track; Android: Settings > Google > Ads > Opt out of Ads Personalization).
correct information we have about you;, paragraph 3 · Citation strength: strong
Protection95% confidence
Commitment not to knowingly sell or share data of minors
The company states that it does not knowingly “sell” or “share” personal data about consumers under the age of 16.
Why it helps: This protects the privacy of minors by explicitly stating that their data will not be knowingly sold or shared for targeted advertising.
We do not knowingly “sell” or “share” personal data about consumers under the age of 16.
Parties with whom information may be shared, paragraph 2 · Citation strength: strong
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