Category hub

Travel & airline

Airlines and travel platforms set the rules for cancellations, fare changes, and passenger data. Compare published policies before you book.

Scores start at 100 and deduct for cited concerns. Higher scores rank first. Informational only — not legal advice.

All categories Full rankings

#1 · British Airways

Travel & airline

Terms of service

Score97.0Open review

Severity0 high0 med1 low

Risk flags

1 finding

1 low

Data use

No data-use concerns flagged

Cancellation

No billing surprises spotted

Gotchas

No hidden gotchas

Protections

None cited

#2 · Frontier Airlines

Travel & airline

Terms of service

Score97.0Open review

Severity0 high0 med1 low

Risk flags

No major risk flags

Data use

No data-use concerns flagged

Cancellation

No billing surprises spotted

Gotchas

1 finding

1 low

Protections

None cited

#3 · Tripadvisor

Travel & airline

Terms of service

Score95.0Open review

Severity0 high1 med0 low

Risk flags

1 finding

1 med

Data use

No data-use concerns flagged

Cancellation

No billing surprises spotted

Gotchas

No hidden gotchas

Protections

None cited

#4 · JetBlue

Travel & airline

Terms of service

Score94.0Open review

Severity0 high0 med2 low

Risk flags

No major risk flags

Data use

2 findings

2 low

Cancellation

No billing surprises spotted

Gotchas

No hidden gotchas

Protections

None cited

#5 · Expedia

Travel & airline

Terms of service

Score92.0Open review

Severity0 high1 med1 low

Risk flags

2 findings

1 med1 low

Data use

No data-use concerns flagged

Cancellation

No billing surprises spotted

Gotchas

No hidden gotchas

Protections

None cited

#6 · United Airlines

Travel & airline

Privacy policy

Score91.0Open review

Severity0 high0 med3 low

Risk flags

No major risk flags

Data use

3 findings

3 low

Cancellation

No billing surprises spotted

Gotchas

No hidden gotchas

Protections

None cited

#7 · Alaska Airlines

Travel & airline

Privacy policy

Score90.0Open review

Severity0 high2 med0 low

Risk flags

No major risk flags

Data use

2 findings

2 med

Cancellation

No billing surprises spotted

Gotchas

No hidden gotchas

Protections

None cited

#8 · Tripadvisor

Travel & airline

Privacy policy

Score90.0Open review

Severity1 high0 med0 low

Risk flags

1 finding

1 high

Data use

No data-use concerns flagged

Cancellation

No billing surprises spotted

Gotchas

No hidden gotchas

Protections

None cited

#9 · Expedia

Travel & airline

Privacy policy

Score89.0Open review

Severity0 high1 med2 low

Risk flags

3 findings

1 med2 low

Data use

No data-use concerns flagged

Cancellation

No billing surprises spotted

Gotchas

No hidden gotchas

Protections

None cited

#10 · Spirit Airlines

Travel & airline

Terms of service

Score84.0Open review

Severity0 high2 med2 low

Risk flags

2 findings

2 med

Data use

2 findings

2 low

Cancellation

No billing surprises spotted

Gotchas

No hidden gotchas

Protections

None cited

#11 · Spirit Airlines

Travel & airline

Privacy policy

Score75.0Open review

Severity0 high5 med0 low

Risk flags

No major risk flags

Data use

5 findings

5 med

Cancellation

No billing surprises spotted

Gotchas

No hidden gotchas

Protections

None cited

#12 · United Airlines

Travel & airline

Terms of service

Score62.0Open review

Severity1 high5 med1 low

Risk flags

2 findings

1 high1 med

Data use

No data-use concerns flagged

Cancellation

3 findings

2 med1 low

Gotchas

2 findings

2 med

Protections

None cited

#13 · Southwest Airlines

Travel & airline

Privacy policy

Score61.0Open review

Severity1 high4 med3 low

Risk flags

1 finding

1 high

Data use

7 findings

4 med3 low

Cancellation

No billing surprises spotted

Gotchas

No hidden gotchas

Protections

None cited

#14 · Delta Air Lines

Travel & airline

Terms of service

Score61.0Open review

Severity2 high2 med3 low

Risk flags

5 findings

2 high2 med1 low

Data use

1 finding

1 low

Cancellation

1 finding

1 low

Gotchas

No hidden gotchas

Protections

None cited

#15 · Booking.com

Travel & airline

Privacy policy

Score59.0Open review

Severity1 high5 med2 low

Risk flags

1 finding

1 high

Data use

4 findings

2 med2 low

Cancellation

No billing surprises spotted

Gotchas

3 findings

3 med

Protections

None cited

#16 · Delta Air Lines

Travel & airline

Privacy policy

Score58.0Open review

Severity1 high4 med4 low

Risk flags

4 findings

1 high3 med

Data use

5 findings

1 med4 low

Cancellation

No billing surprises spotted

Gotchas

No hidden gotchas

Protections

None cited

#17 · British Airways

Travel & airline

Privacy policy

Score57.0Open review

Severity2 high1 med6 low

Risk flags

2 findings

2 high

Data use

3 findings

1 med2 low

Cancellation

2 findings

2 low

Gotchas

2 findings

2 low

Protections

None cited

#18 · Ryanair

Travel & airline

Terms of service

Score55.0Open review

Severity1 high7 med0 low

Risk flags

3 findings

1 high2 med

Data use

1 finding

1 med

Cancellation

No billing surprises spotted

Gotchas

4 findings

4 med

Protections

None cited

#19 · KAYAK

Travel & airline

Terms of service

Score48.0Open review

Severity3 high2 med4 low

Risk flags

3 findings

3 high

Data use

4 findings

4 low

Cancellation

No billing surprises spotted

Gotchas

2 findings

2 med

Protections

None cited

#20 · American Airlines

Travel & airline

Privacy policy

Score40.0Open review

Severity1 high10 med0 low

Risk flags

2 findings

1 high1 med

Data use

4 findings

4 med

Cancellation

2 findings

2 med

Gotchas

3 findings

3 med

Protections

None cited

#21 · Frontier Airlines

Travel & airline

Privacy policy

Score40.0Open review

Severity2 high5 med5 low

Risk flags

2 findings

2 high

Data use

6 findings

4 med2 low

Cancellation

3 findings

3 low

Gotchas

1 finding

1 med

Protections

None cited

#22 · KAYAK

Travel & airline

Privacy policy

Score36.0Open review

Severity4 high3 med3 low

Risk flags

5 findings

4 high1 med

Data use

5 findings

2 med3 low

Cancellation

No billing surprises spotted

Gotchas

No hidden gotchas

Protections

None cited

#23 · JetBlue

Travel & airline

Privacy policy

Score36.0Open review

Severity5 high1 med3 low

Risk flags

5 findings

5 high

Data use

2 findings

2 low

Cancellation

No billing surprises spotted

Gotchas

2 findings

1 med1 low

Protections

None cited

#24 · Booking.com

Travel & airline

Terms of service

Score28.0Open review

Severity5 high2 med4 low

Risk flags

5 findings

5 high

Data use

4 findings

1 med3 low

Cancellation

1 finding

1 med

Gotchas

1 finding

1 low

Protections

None cited

#25 · Southwest Airlines

Travel & airline

Terms of service

Score15.0Open review

Severity7 high3 med0 low

Risk flags

9 findings

7 high2 med

Data use

1 finding

1 med

Cancellation

No billing surprises spotted

Gotchas

No hidden gotchas

Protections

None cited