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Terms of service

Cigna

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Score85.0
Reviewed
Policy typeTerms of service
Concern findings3
Protections0
Source supportStrong

Source provenance

Verified official source
Retrieved
Published

Snapshot hash 43a35fbe1dbe0795d3d469fb0bd3db793310b776b69a6021b6010e9851d99290

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

The service uses essential cookies that cannot be disabled, and these cookies may provide personal information to service providers and vendors without an opt-out option (data_use-1, data_use-2). Additionally, analytics and advertising cookies may share user data with third parties to customize experience and send ads (data_use-3).

88% confidence

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Risk Flags

Critical issues and red flags that may indicate a high degree of risk to the user. These include, but are not limited to, significant limitations on legal rights, restrictions on data access, or the potential for unexpected costs.

Not clearly stated: There are no risk flags in the provided text.

Data Use & Privacy

Policies related to the collection, processing, sharing, and protection of user data, including privacy rights, data retention, and consent mechanisms.

medium90% confidence

Essential cookies cannot be turned off

Essential cookies are used to make the website work and cannot be turned off by the user.

Why it matters: You cannot opt out of essential cookies, as they are required for the website to function.

Our website also uses essential cookies to make our website work, and these cookies cannot be turned off.

* [Terms of Use](https://www.cigna.com/legal/compliance/terms-of-use), paragraph 8 · Citation strength: strong

medium90% confidence

Personal information may be provided to service providers and vendors without opt-out

Cookies may provide personal information to service providers and vendors to maintain the website, provide requested services, and operate day-to-day business, and users cannot opt-out of this.

Why it matters: The service may share your personal information with service providers and vendors, and you cannot opt out of this use, as it is stated to be required for business operations.

We also use cookies that may provide your personal information with our service providers and vendors to maintain our website, provide the services you requested and operate our day-to-day business. You cannot opt out because this is required to run our business.

Essential Cookies, paragraph 2 · Citation strength: strong

medium85% confidence

Analytics and advertising cookies may share data with third parties

Some advertising and analytics cookies may provide user data with third parties to customize the user experience and send ads.

Why it matters: Your data may be shared with third parties through advertising and analytics cookies for customized experiences and ads.

To customize your experience and send you ads, we use some advertising and analytics cookies that may provide your data with third parties.

California Residents - Do Not Sell or Share My Personal Information, paragraph 1 · Citation strength: strong

Cancellation & Renewal

Terms and conditions related to subscription cancellation, account termination, and automatic renewal processes, including any associated fees or notice requirements.

Not clearly stated: There is no information regarding cancellation or renewal policies in the provided text.

Gotchas

Unexpected or less obvious clauses that could be disadvantageous to the user, such as hidden fees, automatic consent to broad terms, or limitations on service that are not immediately apparent.

Not clearly stated: There are no gotchas in the provided text.

Protections

Opt-out rights, data export, deletion, and other user-benefiting clauses.

Not clearly stated: There are no explicit protections in the provided text.

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