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Privacy policy

Genshin Impact

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Score39.0
Reviewed
Policy typePrivacy policy
Concern findings11
Protections1
Source supportStrong

Source provenance

Verified official source
Retrieved
Published

Snapshot hash 9aa528b94265ab173f839e5b86e63895b7bc3780bb007a8b99a63b604a5b1e92

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

The privacy policy for Genshin Impact indicates several areas of concern. Your data may be collected from a wide array of third-party sources (data_use-1), and user-generated content, including chat data, may be used to train AI models (data_use-2). The company also reserves the right to combine your data with information from third-party contractors for profiling and market analysis (data_use-3), and to share your personal data with governmental authorities (data_use-4). The service may also infer your preferences and interests from collected information (data_use-5). Both in-game displayed data and messages, as well as public information on community forums, can be viewed by other users, including those without accounts (data_use-6, data_use-7). Finally, content you share on community forums can be downloaded, screenshotted, or forwarded outside the services and shared on other social networks (risk_flags-1).

88% confidence

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Risk Flags

Critical issues that represent material, difficult-to-reverse harm. These are often inconsistent with consumer-friendly policies. Examples: Account may be terminated or suspended without notice and without refund; Mandatory arbitration / class-action waiver that limits dispute rights; Broad ownership/control of user content.

high95% confidence

Other users can download, screenshot, or forward your content outside of the services.

People who can see your activity on community forum services have the option to share it with others in and outside of the products. When you publish or share a post, other users can download, screenshot, or forward it to others within and outside of the products, or share such content on other social networks.

Why it matters: Content you share on community forums may be downloaded, screenshotted, or forwarded by others both within and outside the service, and shared on other social networks, meaning it can become public and beyond your control.

People who can see your activity on our community forum service(s) have the option to share it with others in and outside of our products. For example, when you publish or share a post, other users can download, screenshot, or forward it to others within and outside of our products, or share such content on other social networks such as Facebook and X.

**6. INFORMATION SHARING**, paragraph 9 · Citation strength: strong

medium90% confidence

The English version of the Privacy Policy prevails over other language versions.

If there is any difference between the English version and other language versions of the Privacy Policy, the English version, subject to applicable laws and regulations, shall prevail.

Why it matters: If there are discrepancies between the English and translated versions of the Privacy Policy, the English version will be considered the authoritative document. This could lead to misunderstandings for users relying on other languages.

_NOTE: We may translate this Privacy Policy into other languages. If there is any difference between the English version and other language versions, then the English version, subject to applicable laws and regulations, shall prevail._

Pasted text, paragraph 3 · Citation strength: strong

Data Use

This section highlights how your data is used and shared, especially in ways that might be unexpected or broad. Examples: Broad data sharing with partners; Data used for AI model training; Unusual or extensive data combination practices.

high95% confidence

Your data may be collected and processed from various third-party sources.

Personal data may be collected from users/devices, other users, affiliates, service providers, advertising networks, analytics providers, OS/platform providers, social networks, business partners, publicly accessible sources, third-party platforms, and inferences generated about users from other collected data.

Why it matters: A wide array of third-party sources may provide your personal data, increasing the potential for extensive data collection beyond your direct interactions with the service.

We have collected personal data from different sources and in various ways, including the following categories of sources:

**C.****Sources of Personal Data**, paragraph 1 · Citation strength: strong

medium90% confidence

User-generated input, such as chat data, may be used to train and improve AI models.

AI-powered experiences may use user-generated input, including chat data, to train and improve the models that power the services.

Why it matters: Your chat data and other user-generated inputs may be used to train AI models, which could potentially expose your communications to the AI's learning process. An opt-out option is available.

Like many AI-powered experiences, we may use your user-generated input such as chat data to train and improve the model that we use to provide our Services.

ensure security and stable operations;, paragraph 9 · Citation strength: strong

medium85% confidence

Collected personal data may be merged with data from third-party contractors to update your profile and perform market analysis.

The company may merge collected personal data with data from third-party contractors to update your profile (e.g., information on connected third-party accounts) and perform market analysis, with prior consent or other legal grounds.

Why it matters: Your personal data might be combined with information from third-party contractors, resulting in a more comprehensive profile of you. This combined data can then be used for internal purposes like market analysis.

In order to better provide you with a complete gaming experience, we may merge our collected personal data with data from third-party contractors in order to update your profile (e.g. the information of your connected third-party accounts), perform market analysis, and/or otherwise as set forth in Section 2 and Section 13 of this Privacy Policy, with your prior consent or where we have other legal grounds permissible under applicable laws.

**B. Data We Automatically Collect**, paragraph 9 · Citation strength: strong

medium95% confidence

Your personal data may be provided to governmental authorities.

A portion of your personal data may be provided to governmental authorities as requested by applicable laws and regulations, or where it is in the public interest to do so.

Why it matters: Your personal data might be disclosed to governmental authorities, potentially without your direct consent, if legally required or deemed to be in the public interest.

We may provide a certain portion of your personal data to governmental authorities as so requested according to applicable laws and regulations, or where it is in the public interest to do so.

**6. INFORMATION SHARING**, paragraph 11 · Citation strength: strong

medium90% confidence

The company may infer your preferences and interests from collected information.

The company may make inferences, such as your preferences and interests, drawn from any of the information it collects.

Why it matters: The service may analyze your collected data to deduce your preferences and interests, creating a profile that could be used for targeted content or advertising.

We may make certain inferences, such as your preferences and interests, drawn from any of the information we collect.

**1. WHAT DATA WE COLLECT AND PROCESS**, paragraph 19 · Citation strength: strong

medium90% confidence

Your displayed data and messages may be publicly viewable by other in-game users.

Other users may access your in-game activities, see your displayed data (including nickname, UID, achievements, levels, and other character information), and read messages you post. Any data posted to communication areas is publicly viewable.

Disclaimer of warranties

Why it matters: Information about your in-game activities, displayed profile data, and messages posted in public communication areas can be seen by other users, potentially exposing personal details if you include them.

Other users may, for example, in a group challenge, access your in-game activities in the process of such group challenge. Other users may also see your displayed data(including your nickname, UID, achievements, levels, and other character information) and read the messages you have posted on or through our services. You acknowledge and agree that our services may also include message boards, communities, forums, and/or other chat areas, where users may exchange ideas or communicate with other users, and that any data you post to any communication area is publicly viewable.

**6. INFORMATION SHARING**, paragraph 3 · Citation strength: strong

medium95% confidence

Public information you publish on community forums can be seen by anyone, including users without an account.

Public information published by you on community forum services can be seen by anyone, including users without an account, whether it be within or outside of the products.

Why it matters: Any public information you share on community forums, including personal data, can be viewed by anyone, even those not using the services, making it broadly accessible.

You further confirm that public information published by you can be seen by anyone (including users without an account), whether it be within or outside of our products.

**6. INFORMATION SHARING**, paragraph 6 · Citation strength: strong

Cancellation and Renewal

This section covers terms related to subscriptions, cancellations, and renewals. Examples: Automatic renewal with unclear cancellation process; Non-refundable terms; Changes to terms and pricing without adequate notice.

Looking good

No billing surprises spotted

Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.

Gotchas

These are less severe but noteworthy clauses that may be to the detriment of users. Examples: Data retention beyond account deletion; One-sided modification of terms; Required arbitration; Use of tracking technologies for behavioral advertising.

low90% confidence

Interaction with third-party services is not covered by this Privacy Policy.

When you use or interact with third-party services like social media widgets or login mechanisms available on their services, this Privacy Policy does not apply. These interactions are subject to the respective third-party privacy policies.

Why it matters: Your privacy protections may change when you interact with third-party services through the platform, as those services are governed by their own separate privacy policies.

When you use or interact with third-party services that may be available on our services, such as third-party social media widgets, share buttons, and/or login mechanisms, **this Privacy Policy does not and will not extend to such services/features, which will be subject to the respective third-party privacy policies.**

**B. Data We Automatically Collect**, paragraph 10 · Citation strength: strong

low90% confidence

Third-party privacy policies apply when sharing content on public social media platforms.

When you choose to share content on public social media platforms or access third-party services through the company's portals, the information becomes public and accessible to a wider audience, and the sharing is subject to the relevant third-party privacy policies.

Why it matters: Content shared on public social media platforms or through third-party service portals will be governed by those third parties' privacy policies, meaning your data may be handled differently than under the company's policy.

It is important to note that when you choose to share content on public social media platforms, or you access these third party product services through our services' portals, the information you share on these platforms becomes public and accessible to a wider audience. Please exercise caution and ensure that you have read and agree to the privacy policy presented by the relevant third platforms and that the content you choose to share is consistent with your privacy preferences. This Privacy Policy does not, and will not, extend to such features that are subject to the respective third party's privacy policies.

**6. INFORMATION SHARING**, paragraph 7 · Citation strength: strong

Protections

These are explicit commitments and controls that benefit the user. Examples: Clear refund windows; Advance notice before material changes; Meaningful user deletion/export controls.

Protection95% confidence

Voice chat is disabled by default or restricted for child users in certain jurisdictions.

In certain jurisdictions, the voice chat feature is not available to users under the age of 13. Where applicable, voice chat will be disabled by default for child users and/or restricted through age-gate and parental control mechanisms.

Why it helps: This protects child users by limiting their access to voice chat functions, either by default disabling it or restricting it through age-gates and parental controls, which helps safeguard them from inappropriate interactions.

In certain jurisdictions, this voice chat feature is not available to users under the age of 13. Where applicable, voice chat will be disabled by default for child users and/or restricted through age-gate and parental control mechanisms.

**1. WHAT DATA WE COLLECT AND PROCESS**, paragraph 20 · Citation strength: strong

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