Snapshot of the source text at fetch time — not a live mirror of the policy page.
Plain-English summary
The policy states that your information may be considered 'sold' under some state laws (risk_flags-1), and the company does not respond to 'Do Not Track' signals (risk_flags-2). You are automatically enrolled in a personalized advertising program (data_use-1). Information is collected from third-party sources (risk_flags-3) and retained for business, tax, or legal purposes (data_use-4). The company may use AI for marketing (data_use-3) and collects biometric information (data_use-2). Moreover, if you are also an AT&T customer, your privacy choices with Cricket will not alter existing choices made separately with AT&T (gotchas-1), and you may still receive marketing even if you restrict the use of your CPNI (gotchas-2).
90% confidence
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Risk Flags
Critical issues that users should be aware of, including data breaches, legal disputes, or significant privacy intrusions.
high95% confidence confidence
Information may be considered 'sold' under state laws
The company may share information in ways that could be considered a sale of information under some state laws, such as exchanging subscriber lists for marketing or sharing identifiers with non-Cricket advertising companies to deliver ads.
Why it matters: Your personal information, such as subscriber lists and identifiers, might be shared with other companies for marketing and advertising purposes in a way that is considered a 'sale' under certain state laws, potentially exposing your data to a wider range of third parties.
We also share information in ways that may be considered a sale of information under some state laws, such as exchanging subscriber lists for marketing or sharing identifiers and other information with non-Cricket advertising companies to deliver ads on behalf of advertisers including AT&T and Cricket.
Sharing or selling my personal information, paragraph 1 · Citation strength: strong
medium90% confidence confidence
Non-responses to Do Not Track signals
The company states that it does not currently respond to Do Not Track signals.
Why it matters: Your 'Do Not Track' privacy preferences sent from your browser will not be honored by the company, meaning your online activities may still be tracked despite your attempt to opt out.
We don’t currently respond to Do Not Track.
Industry choices and controls, paragraph 2 · Citation strength: strong
low90% confidence confidence
Information collected from third-party sources
The company collects information from outside sources such as credit reports, marketing mailing lists, and commercially available demographic and geographic data. Social media posts may also be collected.
Why it matters: The company collects your personal information from various third-party sources, including credit reports, marketing lists, and publicly available demographic data, which means information about you is gathered even from sources you might not directly interact with.
We get information from outside sources like credit reports, marketing mailing lists, and commercially available demographic and geographic data. Social media posts also may be collected, if you reach out to us directly on social media or mention Cricket Wireless.
[The Information we Collect](https://www.cricketwireless.com/privacy), paragraph 2 · Citation strength: strong
Data Use
How the company collects, processes, and shares personal data, including the purposes for data use and any third-party data sharing.
medium90% confidence confidence
Automatic enrollment in personalized program for advertising
Users are automatically enrolled in the Personalized program, which uses personal information to customize advertising, but they can opt out at any time.
Why it matters: You are automatically enrolled in a program that uses your personal information to tailor advertisements to your interests, meaning your data will be used for personalized ads unless you actively choose to opt out.
You are automatically enrolled in the Personalized program, but you can opt out at any time.
The company indicates that biometric information, such as fingerprints, voice prints, and face scans, are examples of biological characteristics that may be used to identify individuals, and directs users to a separate Biometric Information Privacy Notice for more details.
Why it matters: Your biometric information, such as fingerprints, voice prints, and face scans, may be collected by the company for individual identification, requiring you to refer to a separate privacy notice for specific details on its handling.
Biometric information. Fingerprints, voice prints and face scans are examples of biological characteristics that may be used to identify individuals. Learn more in our Biometric Information Privacy Notice.
[The Information we Collect](https://www.cricketwireless.com/privacy), paragraph 2 · Citation strength: strong
low85% confidence confidence
Use of automated decision-making and AI for marketing
The company may use automated decision-making, including artificial intelligence, for purposes like marketing and advertising.
Why it matters: Your data may be subject to automated decision-making processes, including artificial intelligence, for marketing and advertising purposes, which could influence the ads you see or offers you receive without direct human intervention.
And we can also use automated decision-making, such as artificial intelligence, for things like marketing and advertising.
Retention of data for business, tax, or legal purposes
The company keeps personal information as long as needed for business, tax, or legal purposes, with retention periods set based on factors like data type, operational needs, and legal obligations.
Why it matters: Your personal information is retained for varying durations based on internal business needs, tax regulations, or legal requirements, meaning your data may be stored for extended periods even after you stop using the service.
We keep your information as long as we need it for business, tax, or legal purposes. We set our retention periods based on things like the type of personal information, how long it’s needed to operate the business or provide our products and services, and whether it’s subject to contractual or legal obligations. These obligations might be ongoing litigation, mandatory data retention laws or government orders to preserve data for an investigation.
[Data retention and security](https://www.cricketwireless.com/privacy), paragraph 1 · Citation strength: strong
Cancellation and Renewal
Terms related to subscription cancellation, automatic renewals, and associated billing practices.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
Potentially overlooked clauses that could be disadvantageous to the user, including hidden fees, unfavorable terms, or limitations on rights.
medium90% confidence confidence
Privacy choices with affiliates may not carry over
If a user is also an AT&T customer, making a privacy choice with Cricket per this notice will not change any existing choices made separately with AT&T.
Why it matters: If you are also an AT&T customer, your privacy choices made through Cricket's notice will not automatically apply to your AT&T account; you will need to manage privacy settings with AT&T separately.
If you are also an AT&T customer, making a choice per this notice will not change any existing choices you may have made separately with AT&T.
[How We Use Your Information](https://www.cricketwireless.com/privacy), paragraph 2 · Citation strength: strong
low90% confidence confidence
Marketing may continue despite CPNI restriction
If users restrict the use of their CPNI (Customer Proprietary Network Information), they may still receive marketing from the company.
Why it matters: Even if you choose to restrict the use of your Customer Proprietary Network Information (CPNI), you may still receive marketing communications from the company.
Keep in mind, if you restrict our use of your CPNI, you may still get marketing from us.
More Choices and Controls, paragraph 4 · Citation strength: strong
Protections
Safeguards and rights that benefit the user, such as data encryption, clear opt-out options, and robust data access controls.
Protection95% confidence confidence
Opt-out for sharing or selling personal information
Users can control if the company can share or sell their personal information by visiting a specific website or contacting them by phone. The company also recognizes and honors Global Privacy Control signals.
Why it helps: Users have explicit methods, including a dedicated website, phone contact, and recognition of Global Privacy Control signals, to prevent the sharing or selling of their personal information.
Visit [**Do Not Sell or Share My Personal Data (cricketwireless.com)**](https://www.cricketwireless.com/cmp/ccpa/dnscricket)[](https://www.cricketwireless.com/cmp/ccpa/dnscricket)to control if we can share or sell your personal information. * Contact us at (844) 246-1628. * We recognize and honor the preference signal associated with a [**Global Privacy Control. (opens in a new window)**](https://www.globalprivacycontrol.org/)
Sharing or selling my personal information, paragraph 2 · Citation strength: strong
Protection95% confidence confidence
Ability to access, delete, and correct personal information
Users can request to see, delete, or correct their personal information held by Cricket and AT&T and can appeal denied requests.
Why it helps: Users are empowered to manage their personal data by being able to request access, deletion, or correction of their information, with an option to appeal if a request is denied.
You can ask to see what personal information Cricket and AT&T have about you. You can also ask us to delete or correct it. And if we deny your request, you have the option to appeal our decision.
Sharing or selling my personal information, paragraph 3 · Citation strength: strong
Protection90% confidence confidence
Opt-out for personalized program for advertising
Users can opt out of the Personalized program, which uses personal information to customize advertising, at any time.
Why it helps: Users have control over personalized advertising by being able to opt out of the program that uses their personal information to tailor ads.
You are automatically enrolled in the Personalized program, but you can opt out at any time.
Opt-out for Customer Proprietary Network Information (CPNI) use for marketing
Users can choose whether the company uses their CPNI for marketing purposes, such as offering new services and promotions, and can opt-out.
Why it helps: Users can prevent their Customer Proprietary Network Information (CPNI) from being used for marketing purposes, protecting their privacy regarding service-related data.
You can choose whether we use your CPNI for marketing—such as helping to offer you new services and promotions. For example, we may share CPNI with Cricket affiliates and our agents to offer new or enhanced services or promotions.
More Choices and Controls, paragraph 1 · Citation strength: strong
Protection90% confidence confidence
Opt-out for identity verification sharing
Users can stop sharing limited information with non-Cricket companies for identity verification by texting “STOP” to 8010.
Why it helps: Users have a direct method (texting "STOP") to control and cease the sharing of their information for identity verification with third-party companies.
Cricket company, but you can stop at any time through us. Text “STOP” to 8010 to turn off Identity Verification or “RESUME” to restart.
More Choices and Controls, paragraph 6 · Citation strength: strong
Protection90% confidence confidence
Opt-out for Cricket Call Defense service
Users can opt out of the Cricket Call Defense service, which blocks potential fraud calls and notifies of suspected spam, by logging into their account online or via the myCricket app.
Why it helps: Users can disable a service designed to block fraud and spam calls, offering them control over call management features.
You can opt-out of this service by logging into My Account online or the myCricket app to disable Cricket Call Defense in your settings.
More Choices and Controls, paragraph 7 · Citation strength: strong
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