Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
DeepL's policy outlines that content from its free services is used to train AI models (data_use-1). Additionally, business email addresses and associated usage data may be shared with employers, and usage data for employer-provided subscriptions can also be shared with the employer (data_use-3). Subscriptions with free trials automatically renew to a paid service if not canceled (cancellation_renewal-1), and a third-party fraud prevention service may process user data for its own purposes (gotchas-1).
90% confidence
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Risk Flags
Not clearly stated
Critical issues that may indicate significant risk or potential harm to the user. These require careful review.
?
Not clearly stated
No cited risk flags — wording is unclear
No high-severity risk flags were clearly stated in the provided text.
Data Use
2 findings
How the policy describes the collection, processing, sharing, and selling of user data.
Not clearly stated: No other data use concerns were clearly stated in the provided text.
medium95% confidence
Free service content used for training AI models
When using the free version of DeepL Translator/Write, the content you upload and its translations or improvements are processed for a limited time to train and improve neural networks and algorithms.
Why it matters: Content submitted to the free version of the service will be used to train and improve the company's AI models.
We process the content you upload and their translations or improvements for a limited period of time to train and improve our neural networks and algorithms.
Scope of Data Protection, paragraph 1 · Citation strength: strong
medium90% confidence
Usage data for employer-provided subscriptions may be shared with the employer
If your employer or organization provides you access to a DeepL Pro subscription, DeepL may share data about your usage of the subscription, such as the number of translated characters and documents, last session, and last usage date, with your employer or organization.
Why it matters: Your employer or organization may receive data about your usage of the DeepL Pro subscription if they provide you access to it.
If you yourself are not a party to the DeepL Pro subscription, but access to our products is provided to you by your employer or an organization to which you belong, we may share data about your usage of the subscription (e.g.
Terms related to subscription management, cancellation policies, and automatic renewals.
Not clearly stated: No other cancellation or renewal concerns were clearly stated in the provided text.
medium95% confidence
Automatic renewal after free trial period
If a DeepL Pro subscription with a free trial period is not canceled within the trial period, it will automatically continue as a paid subscription, and your specified payment method will be debited.
Why it matters: If you sign up for a free trial and do not cancel before it ends, your subscription will automatically convert to a paid one, and your payment method will be charged.
However, if no cancellation is made within the aforementioned trial period, the subscription will automatically continue to be subject to payment and the method of payment specified by you will be debited at the time stated in the booking process.
Less obvious clauses that could be disadvantageous to the user, including limitations of liability, disclaimers, or unfavorable terms hidden in the fine print.
Not clearly stated: No other gotchas were clearly stated in the provided text.
low90% confidence
Third-party fraud prevention service processes data for its own purposes
DeepL uses Riskified, a fraud prevention service, which processes data transferred to them and data collected during the checkout process for its own purposes. This data may be transferred to the USA.
Why it matters: A third-party fraud prevention service may collect and process your personal data for its own purposes, and this data might be transferred to the USA.
Riskified processes the data we transfer to them and the data they collect in our checkout process for their own purposes. The data may be transferred to the USA.
Provisions that protect user rights, enhance privacy, or offer user-favorable terms.
Not clearly stated: No other protections were clearly stated in the provided text.
Protection95% confidence
Pro accounts do not use texts for service improvement
When using DeepL Translator Pro, DeepL API Pro, and DeepL Write Pro services, submitted texts will not be used to improve the quality of their services.
Why it helps: This commitment means that content submitted by Pro users will not be used to train or improve the company's AI models, offering enhanced privacy for their data.
When using these services, your texts will not be used to improve the quality of our services.
Scope of Data Protection, paragraph 1 · Citation strength: strong
Protection95% confidence
Pro account content is temporarily stored and then deleted
For DeepL Translator Pro, DeepL API Pro, and DeepL Write Pro, submitted texts or documents are not permanently stored and are kept only temporarily as necessary for translation/improvement. All submitted content and their translations/improvements are deleted after the contractually agreed services are performed.
Why it helps: This ensures that sensitive user content submitted for translation via Pro services is not retained long-term, reducing the risk of data exposure.
When using our services DeepL Translator Pro, DeepL API Pro and DeepL Write Pro to translate or improve texts, the texts or documents you submit will not be permanently stored and will only be kept temporarily to the extent necessary for the production and transmission of the translation or improvement. After complete performance of the contractually agreed services all submitted texts or documents and their translations or improvements will be deleted.
Scope of Data Protection, paragraph 1 · Citation strength: strong
Protection95% confidence
User account deletion available
Users can delete their DeepL account at any time either within the account settings or by sending an email request to support(at)deepl.com.
Why it helps: Users have control over their account and can remove their data from the service when they choose, supporting data privacy.
You can delete your DeepL account at any time within the account settings or by sending an e-mail with your request to support(at)deepl.com.