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Plain-English summary
Epic Games' Terms of Service include several user risks. If Epic terminates your account due to violations like fraud or cheats, you will not receive a refund for any prior in-game purchases or unused content (risk_flags-1, risk_flags-5). Account termination, whether by Epic or yourself, results in the loss of all rights to Licensed Products, including games, credits, in-game content, and account balances (risk_flags-2). Epic also does not guarantee continued access to specific in-game content or its value, and the pricing and functionality of Credits can change without notice (risk_flags-3). Furthermore, in-game content and credits have no real-world monetary value and cannot be exchanged for cash (risk_flags-4). The Licensed Products are provided "as-is," limiting Epic's liability for issues like malfunctions or viruses, and their total liability for damages is limited to the amount you paid over the previous twelve months (risk_flags-6, risk_flags-7). Epic uses "Gameplay Integrity Tools" to collect information about your account, gameplay, and unauthorized programs on your device to detect fraud and cheats (data_use-1). Your text and voice chats may also be stored, transmitted, and analyzed by Epic to enforce Community Rules (data_use-2). While you can delete your Epic Games Account at any time (cancellation_renewal-1), certain intellectual property and gameplay integrity violations are explicitly excluded from arbitration and may be pursued in court (gotchas-1).
95% confidence
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Risk Flags
Potentially risky provisions that may be harmful to the user.
high95% confidence
No Refunds for Account Termination Due to Violations
If Epic terminates your account due to violations of terms like fraud or cheats, you will not receive a refund for any prior in-game purchases or unused in-game content, unless required by law.
Why it matters: You will lose money spent on in-game purchases and content if your account is terminated due to a violation of the terms.
Unless required by law, you will not be entitled to any refund as a result of the termination of these Terms. This means that if we suspend, limit, or terminate your ability to access one or more Licensed Products, for reasons of Fraud, Cheats, or any other aspect of these Terms, we will not provide you with a refund for any prior in-game purchases you have made or for any unused In-Game Content in your Epic Games Account associated with those Licensed Product(s).
**_c. Effect of Termination_**, paragraph 3 · Citation strength: strong
high95% confidence
Loss of All Rights and Content Upon Account Termination
If Epic terminates your account or you terminate it yourself, you will lose all rights to all Licensed Products, including games, Credits, In-Game Content, and Epic Account balances. All licenses granted to you for those products will automatically end, and you must uninstall and delete them from your devices.
Why it matters: You will lose access to all your purchased games, in-game content, and account balances if your account is terminated by Epic or by you.
If Epic terminates these Terms as to you, or if you terminate these Terms yourself, you will lose all rights to all Licensed Products, including games, Credits and other In-Game Content, Epic Account balances, or other items that you may have earned or purchased prior to the termination. Upon the termination of these Terms with respect to any Licensed Product(s), all licenses we’ve granted you to the respective Licensed Product(s) will automatically terminate, and you must uninstall and delete all copies of the respective Licensed Product(s) on your devices. You will no longer be able to exercise, with respect to such Licensed Product(s), any of the rights granted to you in these Terms.
**_c. Effect of Termination_**, paragraph 1 · Citation strength: strong
high95% confidence
No Guarantees for Continued Access to In-Game Content or its Value
Epic does not guarantee continued access to specific In-Game Content and is not responsible if content is modified, deleted, or becomes unavailable. The features, pricing, availability, and functionality of Credits and other In-Game Content may change at any time without notice, to the fullest extent authorized by law. Epic can also take actions that impact the perceived value or purchase price of Credits or other In-Game Content.
Why it matters: You might lose access to in-game content or its value could change without notice, impacting your virtual assets.
The features, pricing, availability, and functionality of Credits and other In-Game Content may change at any time without notice, to the fullest extent authorized by law. Epic does not guarantee continued access to specific In-Game Content and is not liable for modification, deletion, or unavailability. In-Game Content may be subject to platform restrictions (e.g., console-specific access).
Credits and other In-Game Content are not equivalent to cash, gift cards, or bank accounts and cannot be exchanged for real currency or other items outside the Epic ecosystem. You are prohibited from converting Credits or other In-Game Content into a unit of value outside of the Licensed Product where it was acquired, such as actual currency or actual goods.
Why it matters: Your in-game purchases have no real-world monetary value and cannot be converted back into cash or used outside the game.
CREDITS ARE NOT THE SAME AS CASH, GIFT CARDS, OR BANK ACCOUNTS AND CANNOT BE EXCHANGED FOR REAL CURRENCY OR OTHER ITEMS OUTSIDE THE EPIC ECOSYSTEM.
No Refund if Account Terminated for Fraud or Cheats
To the fullest extent allowed by applicable law, you will not be entitled to a refund if Epic suspends or terminates your account due to your breach of these Terms, such as for Fraud or Cheats.
Why it matters: You will lose any money you have spent if your account is terminated for violating terms like using cheats or engaging in fraud.
But, to the fullest extent allowed by applicable law, you will not be entitled to a refund if we suspend or terminate your account due to your breach of these Terms (like Fraud or Cheats).
Changes to These Terms or Our Offerings, paragraph 5 · Citation strength: strong
high95% confidence
Disclaimer of Warranties and Limitation of Liability
The Licensed Products, including in-game content, are provided "as-is" and "as-available." Epic and its associated parties make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, noninfringement, or that products are free of viruses. Your use is at your sole risk.
Why it matters: You bear all risk for using the Licensed Products, and Epic will not be held responsible for issues like viruses or malfunctions.
THE LICENSED PRODUCTS, INCLUDING IN-GAME CONTENT, ARE PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. EPIC, ITS AFFILIATES, LICENSORS (OTHER THAN YOU), AND SERVICE PROVIDERS, AND THEIR EMPLOYEES, DIRECTORS, AGENTS, AND ASSIGNS (THE “EPIC PARTIES”), MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, ABOUT THE LICENSED PRODUCTS, AND DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED OR STATUTORY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NONINFRINGEMENT, OR THAT THE LICENSED PRODUCTS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE LICENSED PRODUCTS IS AT YOUR SOLE RISK.
Disclaimers, Limitation of Liability and Indemnification, paragraph 3 · Citation strength: strong
Data Use
How the company collects, uses, and shares your data.
medium90% confidence
Use of Gameplay Integrity Tools and Data Collection
Epic uses "Gameplay Integrity Tools" to detect fraud and cheats, which may be built into Licensed Products or require installation. These tools can collect and send information about your Epic Games Account, gameplay, and any unauthorized programs on your device.
Why it matters: Epic can monitor your account, gameplay, and device for unauthorized programs to prevent cheating and fraud.
To keep games fair and fun, Epic uses “**_Gameplay Integrity Tools_**.” These tools help find and stop programs or actions that cause problems, such as: (i) hacking, stealing Epic Games Accounts, or other illegal or unauthorized activity (“**_Fraud_**”); or (ii) cheats that give unfair advantages, like bots, hacks, add-ons, malware, scripts, or mods not approved by Epic (“**_Cheats_**”). Some of these tools are built into Licensed Products, and sometimes you may need to install them when downloading or updating a product. These tools may collect and send information about your Epic Games Account, gameplay, and any unauthorized programs running on your device.
Chat Data Collection and Analysis for Rule Violations
If reporting is enabled in a chat channel, portions of your text and voice chat will be stored on your device and other participants' devices. If a potential violation of Community Rules is reported, these chat snippets may be sent to Epic for review. Epic may also analyze your communications using machine learning to identify rule-breaking behavior.
Why it matters: Your text and voice chats may be recorded, stored, and analyzed by Epic to enforce their rules, which could impact your privacy in communications.
If you use our text and voice chat features and reporting is enabled in a chat channel, the captured portion of your chat (including voice chat audio data) will be stored on your device and the devices of participants in the chat channel. If a potential violation of our [Community Rules](https://www.epicgames.com/site/community-rules) is reported, these snippets may be transmitted to Epic and reviewed. In addition to human review, Epic may analyze your communications (including text and voice chat) with machine learning technologies to help identify behavior that violates the rules.
Details on how you can cancel the service, if and how your subscription renews, and any associated costs.
low95% confidence
You can delete your Epic Games Account at any time
You can delete your Epic Games Account at any time. For information on how to delete your Epic Games Account, you can visit Epic Games Support.
Why it matters: You are able to delete your account whenever you choose by visiting Epic Games Support.
You may delete your Epic Games Account at any time. For information on how to delete your Epic Games Account, visit [Epic Games Support](https://www.epicgames.com/help).
Using an Epic Games Account, paragraph 6 · Citation strength: strong
Gotchas
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