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Privacy policy

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Score68.0
Reviewed
Policy typePrivacy policy
Concern findings8
Protections3
Source supportStrong

Source provenance

Verified official source
Retrieved
Last checked
PublishedAutomated refresh

What changedMaterial language shifts detected around personal data, privacy, share your, artificial intelligence. 162 new line(s), 131 removed line(s).

Snapshot hash f2277fe3fc4613643f817c50f9520c601e9ae3899509daba378c368652ba01b7

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

The service explicitly states it cannot guarantee the security of your personal data, as security risk is inherent in all internet technologies. Furthermore, the Privacy Notice can be modified at any time, with continued use of the service after modifications indicating acknowledgment of the new terms (risk_flags-2). Your personal data may also be transferred to countries with less protective data privacy laws (risk_flags-3). Finally, the service uses third-party payment processors, and by using services like Plaid, you agree to their separate terms and privacy policies (gotchas-1).

92% confidence

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Risks

2 findings

Critical issues, red flags, and other high-severity concerns that could significantly impact users.

high90% confidence

Privacy Notice Can Be Modified at Any Time

The service reserves the right to modify the Privacy Notice at any time. Material changes will be notified by updating the date and posting on the Service or other appropriate means. Your use of the Service after the effective date indicates acknowledgment that the modified Privacy Notice applies.

Why it matters: The terms of the Privacy Notice, including how your data is handled, can change at any time without requiring your explicit re-agreement, potentially altering your rights or the service's obligations.

We reserve the right to modify this Privacy Notice at any time. If we make material changes to this Privacy Notice, we will notify you by updating the date of this Privacy Notice and posting it on the Service or other appropriate means. Any modifications to this Privacy Notice will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Notice indicates your acknowledgment that the modified Privacy Notice applies to your interactions with the Service and our business.

Changes to this Privacy Notice, paragraph 1 · Citation strength: strong

medium95% confidence

International Data Transfers to Countries with Different Data Protection Laws

The service is headquartered in the United States and may use service providers in the United States and other countries, which may have data protection laws that differ from those of your country, and may not be as protective.

Why it matters: Your personal data may be transferred to and processed in countries with less protective data privacy laws, potentially reducing your legal protections and rights regarding your data.

We are headquartered in the United States and may use service providers that operate in the United States and other countries other than the country in which you are resident. These countries may have data protection laws that differ from those of your country (and, in some cases may not be as protective as those in your state, province, or country).

International data transfers, paragraph 1 · Citation strength: strong

Data Use & Sharing

3 findings

Details on how your data is collected, used, and shared with others.

medium90% confidence

Personal Data Shared for Targeted Advertising

Third-party advertising partners collect and are shared personal data for targeted advertising purposes. Their use of personal data is subject to their own privacy policies.

Why it matters: Your personal data will be shared with advertising partners for targeted advertising, meaning you may receive personalized ads, and the handling of your data by these partners is governed by their separate privacy policies.

Third party advertising companies collect, and we share with them, personal data for targeted advertising purposes as described above , including the companies placing third party advertising cookies identified in our Cookie Notice . Their use of personal data is subject to their own privacy policies. These include channel and integration partners.

How we share your personal data, paragraph 6 · Citation strength: strong

medium90% confidence

Monitoring and Recording of Communications

The service and its service providers may monitor and record calls and videoconferences with support or sales teams and other communications for training, quality assurance, and other purposes.

Why it matters: Your communications with the service, including calls and videoconferences, may be monitored and recorded, which could impact your privacy expectations during interactions.

We and our service providers may monitor and record calls/videoconferences with our support or sales teams and other communications for training and quality assurance purposes and the other purposes described in the How we use your personal data section below.

Personal data we collect, paragraph 6 · Citation strength: strong

medium90% confidence

Sharing of Personal Data During Business Transactions

In business transactions such as mergers, acquisitions, or sales, parties (and their advisors) may acquire all categories of personal data, or it may be shared during negotiations or due diligence.

Why it matters: Your personal data could be transferred to another company or entity as part of a business transaction, potentially leading to a change in who controls and processes your information.

Parties (and their advisors) to business transactions involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Front or our affiliates (including, in connection with a bankruptcy or similar proceedings) may acquire all categories of personal data that we handle in connection with such transactions or we may share it with them in the context of negotiations of or due diligence for such transactions.

How we share your personal data, paragraph 10 · Citation strength: strong

Cancellation & Renewal

Not clearly stated

Information on how to cancel the service, manage renewals, and what happens to your data afterward.

Not clearly stated

No cited billing terms — wording is unclear

The document does not explicitly state terms regarding cancellation or renewal policies.

Gotchas

3 findings

Potentially overlooked clauses that may be to your disadvantage.

medium95% confidence

Use of Third-Party Payment Processors with Own Privacy Policies

The service uses third-party payment processors, such as Stripe and Plaid, which collect payment card and banking details. By using Plaid, you grant the service and Plaid authority to access and transmit your personal financial information, and you agree to Plaid's privacy policy and terms and conditions.

Why it matters: When making payments, you are subject to the privacy policies and terms of third-party payment processors like Stripe and Plaid, which means your financial data handling is not solely governed by this service's policy.

Third party payment processors, such as Stripe , that collect your payment card data and other transaction data to process your payment card transactions when you pay for the Service. You can learn about how Stripe handles your personal data in its privacy policy available here: https://stripe.com/privacy . We also give you the option to use third party services such as Plaid to gather your account and banking details from your bank. By using Plaid to gather this data, you grant us and Plaid the right, power, and authority to act on your behalf to access and transmit your personal financial information from the relevant financial institution.

How we share your personal data, paragraph 4 · Citation strength: strong

low95% confidence

Non-Response to "Do Not Track" Signals

The service currently does not respond to "Do Not Track" signals sent by some Internet browsers.

Why it matters: Your browser's "Do Not Track" setting will not prevent the service from tracking your online activity.

Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” signals.

How we share your personal data, paragraph 18 · Citation strength: strong

low95% confidence

English Version of Privacy Notice Controls

In the event of any ambiguity or conflict between non-English translations of the Privacy Notice, the English version is authoritative and controls.

Why it matters: If you are relying on a non-English translation of the Privacy Notice, there's a risk that discrepancies could lead to a misunderstanding of your rights or the service's obligations, as the English version is the definitive legal text.

The information provided in non-English translations of this Privacy Notice are provided for convenience only. In the event of any ambiguity or conflict between translations, the English version is authoritative and controls.

The Information Commissioner’s Office, paragraph 5 · Citation strength: strong

Protections

3 findings

Consumer-friendly clauses and beneficial practices.

Protection95% confidence

Right to Request Deletion of Information

You have the right to request deletion of your information by contacting the service with your request.

Why it helps: Users can request to have their personal information removed from the service.

You may request deletion of your information by contacting us with your request.

How we share your personal data, paragraph 16 · Citation strength: strong

Protection95% confidence

Opt-Out of Marketing Communications

You may opt-out of marketing emails at any time by following the unsubscribe instructions in the email or by contacting the service. However, service-related and non-marketing emails may still be received.

Why it helps: Users have control over receiving marketing communications and can easily opt-out.

You may opt-out of marketing emails at any time by following the opt-out or unsubscribe instructions at the bottom of the email, or by contacting us . Please note that if you opt-out of promotional emails, you may continue to receive service-related and other non-marketing emails.

How we share your personal data, paragraph 15 · Citation strength: strong

Protection95% confidence

Non-Collection of Personal Data from Children Under 16

The Service is not intended for use by anyone under 16 years of age. If personal data from a child under 16 is collected without guardian consent as required by law, the service will comply with legal requirements to delete it.

Why it helps: Protects children's privacy by ensuring personal data from those under 16 is not intentionally collected and will be deleted if inadvertently obtained without proper consent.

The Service is not intended for use by anyone under 16 years of age. If you are a parent or guardian of a child under 16 from whom you believe we have collected personal data in a manner prohibited by law, please contact us . If we learn that we have collected personal data through the Service from a child under 16 without the consent of the child’s parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.

Children, paragraph 1 · Citation strength: strong

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