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Plain-English summary
Fitbit's policy indicates potential user harm related to delayed data deletion, data transfer to less protective countries, and data retention for business/legal reasons. There is also a "gotcha" that third-party payment processors may retain payment information under their own terms.
92% confidence
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Follow up on findings with grounded answers from this review. Not legal advice.
Risk Flags
3 findings
Critical issues that pose significant risks to user rights, privacy, or safety. These concerns often involve irreversible harm, limited user control, or potential legal/financial liabilities.
medium95% confidence
Delayed deletion of data
Fitbit states that while most information will be deleted within 30 days, it may take up to 90 days to delete all information, including data recorded by Fitbit devices and data stored in backup systems.
Why it matters: Your personal information, including device data and backup data, may remain on Fitbit's systems for up to 90 days after account deletion.
If you choose to delete your account, please note that while most of your information will be deleted within 30 days, it may take up to 90 days to delete all of your information, like the data recorded by your Fitbit device and other data stored in our backup systems. This is due to the size and complexity of the systems we use to store data.
YOUR RIGHTS TO ACCESS AND CONTROL YOUR PERSONAL DATA, paragraph 4 · Citation strength: strong
medium90% confidence
Data transferred to less protective countries
Fitbit operates internationally and transfers information to the United States and other countries, noting that privacy and data protection laws in these countries may be less protective than those in a user's home country.
Why it matters: Your data may be transferred to countries with privacy and data protection laws that offer less protection than those in your own country.
We operate internationally and transfer information to the United States and other countries for the purposes described in this policy. Please note that the countries where we operate may have privacy and data protection laws that differ from, and are potentially less protective than, the laws of your country.
OUR INTERNATIONAL OPERATIONS AND DATA TRANSFERS, paragraph 1 · Citation strength: strong
medium90% confidence
Retention of data for business interests and legal reasons
Fitbit keeps user information, including exercise and activity data, as long as necessary for its legitimate business interests, for legal reasons, and to prevent harm.
Why it matters: Your exercise and activity data, as well as other information, may be retained by Fitbit for legitimate business interests, legal reasons, or to prevent harm, even if you try to delete it.
We also keep information about you and your use of the Services for as long as necessary for our legitimate business interests, for legal reasons, and to prevent harm, including as described in the How We Use Information and How Information Is Shared sections.
DATA RETENTION, paragraph 1 · Citation strength: strong
Data Use
All clear
Practices related to the collection, processing, and sharing of user data. These findings highlight how user information is utilized, disclosed to third parties, or transformed for various purposes.
✓
Looking good
No data-use concerns flagged
Verbaterm only flags concerns it can cite. No source-backed data-use findings are shown here.
Cancellation and Renewal
Not clearly stated
Terms and conditions related to account termination, subscription cancellation, and renewal processes. These findings flag potential difficulties, penalties, or automatic processes users might encounter.
?
Not clearly stated
No cited billing terms — wording is unclear
The policy does not contain information about cancellation, renewal, or refund policies.
Gotchas
1 finding
Unexpected or subtle clauses that might limit user rights, impose obligations, or lead to unforeseen consequences. These often require careful reading to fully understand their implications.
medium95% confidence
Third-party payment processors may retain payment information
When purchasing Fitbit merchandise on their website, third-party payment processors may retain payment information in accordance with their own privacy policies and terms.
Why it matters: Your payment information provided for merchandise purchases may be retained by third-party payment processors, subject to their own privacy policies and terms, not Fitbit's.
Note that third-party payment processors may retain this information in accordance with their own privacy policies and terms.
PAYMENT AND CARD INFORMATION, paragraph 2 · Citation strength: strong
Protections
6 findings
Features or clauses that benefit the user, enhance their privacy, or provide them with control over their data and experience. These are commitments by the service to protect user interests.
Protection95% confidence
User controls for sharing with third-party applications or employer wellness programs
Users can revoke their consent to share information with third-party applications or employee wellness programs using their account settings.
Why it helps: You have control over which third-party applications and employer wellness programs can access your information and can stop sharing at any time.
You can revoke your consent to share with third-party applications or employee wellness programs using your account settings .
HOW INFORMATION IS SHARED, paragraph 4 · Citation strength: strong
Protection95% confidence
Ability to download personal data
Users can download information about their activities, body, foods, and sleep in a commonly used file format through their account settings.
Why it helps: You can easily access and export your personal data in a usable format, giving you more control over your information.
Using your account settings, you can also download information in a commonly used file format, including data about your activities, body, foods, and sleep.
YOUR RIGHTS TO ACCESS AND CONTROL YOUR PERSONAL DATA, paragraph 2 · Citation strength: strong
Protection95% confidence
Controls for editing and deleting personal information and accounts
Users can change and delete their personal information, including profile data, and delete their account using their account settings.
Why it helps: You have the ability to manage and remove your personal information and account from the service.
By logging into your account and using your account settings, you can change and delete your personal information. For instance, you can edit or delete the profile data you provide and delete your account if you wish.
YOUR RIGHTS TO ACCESS AND CONTROL YOUR PERSONAL DATA, paragraph 3 · Citation strength: strong
Protection95% confidence
Controls over data visibility and notifications
Account settings and tools are provided to control data use, such as limiting information visibility to other users, managing notification settings, and revoking access for third-party applications.
Why it helps: You have fine-grained control over your privacy, including who sees your information and what notifications you receive.
We give you account settings and tools to control our data use. For example, through your privacy settings, you can limit how your information is visible to other users of the Services; using your notification settings, you can limit the notifications you receive from us; and under your application settings, you can revoke the access of third-party applications that you previously connected to your Fitbit account.
YOUR RIGHTS TO ACCESS AND CONTROL YOUR PERSONAL DATA, paragraph 5 · Citation strength: strong
Protection95% confidence
Policy for deleting child personal information
If Fitbit learns they have collected personal information of a child under the relevant minimum age without parental consent, they will take steps to delete the information as soon as possible.
Why it helps: Protects children's privacy by ensuring unauthorized collected data is deleted promptly.
If we learn that we have collected the personal information of a child under the relevant minimum age without parental consent, we will take steps to delete the information as soon as possible.
OUR POLICIES FOR CHILDREN, paragraph 3 · Citation strength: strong
Protection95% confidence
Notice of material changes to policy
Fitbit will notify users before making material changes to their policy and provide an opportunity to review the revised policy before deciding whether to continue using the services.
Why it helps: You will be informed of important changes to the privacy policy, giving you the chance to understand and agree to new terms before they affect you.
We will notify you before we make material changes to this policy and give you an opportunity to review the revised policy before deciding if you would like to continue to use the Services.
CHANGES TO THIS POLICY, paragraph 1 · Citation strength: strong
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