HelloFresh
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Source provenance
Verified official sourceSnapshot hash 39bd0b9d91b5d02825f33cff4de0efeb293e42f08673359b0bdb35c5c412baba
Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
HelloFresh's Privacy Policy indicates that your personal information may be transferred to countries with less protective privacy laws, and they do not respond to "Do Not Track" signals. Your ability to use the service may be limited if you don't provide all requested information. Additionally, information you post publicly can be cached and stored by others, making it difficult to remove. Your personal information may also be combined with data from joint marketing partners.
85% confidence
Clauses that signal a potential for harm, financial loss, or significant inconvenience to the user.
The service does not respond to "Do Not Track" or similar signals from internet browsers.
Why it matters: Your online activity may still be tracked by the service even if you enable "Do Not Track" in your browser.
Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals.
If you do not provide information that HelloFresh needs to provide the Service, it may not be able to provide you with the Service or certain features.
Why it matters: You may be unable to use certain features or the entire service if you choose not to provide requested personal information.
If you do not provide information that we need to provide the Service, we may not be able to provide you with the Service or certain features. We will tell you what information you must provide to receive the Service when we request it.
Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.
Why it matters: Your personal information might be subject to less stringent privacy protections if transferred to other countries.
Your personal information may be transferred to the United States or other locations where privacy laws may not be as protective as those in your state, province, or country.
Security risk is inherent in all internet and information technologies and HelloFresh cannot guarantee the security of your personal information.
Why it matters: Despite safeguards, there is an inherent risk that your personal information may not be fully secure.
However, security risk is inherent in all internet and information technologies and we cannot guarantee the security of your personal information.
Clauses that describe how your data is collected, processed, and shared.
Information you post publicly can be cached, copied, screen captured, or stored elsewhere by others (e.g., search engines) before you can edit or remove it.
Why it matters: Once you post content publicly, it may be widely disseminated and difficult to remove from the internet, even if you delete it from the service.
Please be aware that any information you post publicly can be cached, copied, screen captured or stored elsewhere by others (e.g., search engines) before you have a chance to edit or remove it.
HelloFresh may combine personal information received from you with personal information obtained from business partners, such as joint marketing partners.
Why it matters: Your personal information may be combined with data from joint marketing partners, which could lead to more targeted marketing.
* **Business partners**, such as joint marketing partners and event co-sponsors.
Clauses that describe how and when a user can cancel a service or how a service will be renewed.
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No billing surprises spottedAdditional clauses that may contain unexpected gotchas or other important considerations for the user.
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No hidden gotchasClauses that provide explicit user benefits, rights, or safeguards.
The service does not intend for use by children under 16 years of age. If personal information is collected from a child under 16 without parental consent as required by law, it will be deleted.
Why it helps: This commitment helps protect the privacy of children by stating that the service is not intended for them and that illegally collected data will be deleted.
Our sites and online services are not intended for use by children under 16 years of age. If we learn that we have collected personal information from a child under 16 without the consent of the child’s parent or guardian as required by law, we will delete it.
Users can opt-out of sharing their personal information with unaffiliated or non-agent third parties for promotional purposes by emailing or calling HelloFresh.
Why it helps: This provides a clear and accessible mechanism for users to prevent their personal information from being shared with third parties for marketing.
If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email stating your request to privacy@hellofresh.com or calling toll free 1-844-242-2169.
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