Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
This H&R Block Digital Privacy Notice outlines that your information may be processed in countries with less stringent privacy laws and that the security of your personal information cannot be guaranteed. The policy states that any comments or reviews you post in public forums may be publicly available. Additionally, your information may be used to send marketing materials from H&R Block companies and business partners, and AI tools may be used in resume evaluations for job applicants. The company retains your personal information for various business purposes. The policy also notes that unaffiliated third parties may be used for everyday business activities, and it provides links to third-party websites not controlled by H&R Block. Changes to the privacy notice do not retroactively apply to previously submitted information without your consent.
95% confidence
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Risk Flags
2 findings
Key problematic clauses that may pose a risk to users.
medium95% confidence
No guarantee of personal information security
The policy states that while reasonable administrative, technical, and physical efforts are used to protect personal information, the security of personal information cannot be guaranteed.
Why it matters: This means there's a risk that despite the company's efforts, your personal information could be compromised, as its security cannot be absolutely guaranteed.
While we use reasonable administrative, technical, and physical efforts to protect your personal information from unauthorized access, use, or disclosure, we cannot guarantee the security of your personal information.
How We Protect And Retain Information, paragraph 1 · Citation strength: strong
low95% confidence
No recognition of "Do Not Track" signals
The company does not currently recognize the "Do Not Track" signal.
Why it matters: Your online tracking preferences might not be honored by the company's services, potentially leading to continued data collection for tracking purposes even if you have set a "Do Not Track" signal in your browser.
We do not currently recognize the “Do Not Track” signal.
Your Choices, paragraph 9 · Citation strength: strong
Data Use
3 findings
This section explains how the company collects, uses, and shares your data.
medium95% confidence
Public availability of posted comments or reviews
If you submit information on pages that provide the opportunity to post comments or reviews in a public forum, that information may be publicly available.
Why it matters: Any comments or reviews you post in public forums may be seen by anyone, potentially exposing personal details you include in those posts.
Some of our websites may provide the opportunity to post comments, or reviews, in a public forum. If you decide to submit information on these pages, that information may be publicly available.
How We Share Information, paragraph 8 · Citation strength: strong
medium90% confidence
Sharing information with other H&R Block companies for marketing and promotional materials
The company may send marketing and promotional materials, including newsletters, publications, or other information relating to their products, services, sales, or promotions, or those of business partners or another H&R Block company related by common ownership or control.
Why it matters: You might receive promotional communications from other H&R Block companies or their business partners, which could lead to an increase in marketing messages you receive.
To send marketing and promotional materials, including newsletters, publications, or other information relating to our products, services, sales, or promotions, or those of our business partners or another H&R Block company related to us by common ownership or control.
How We Use Information, paragraph 9 · Citation strength: strong
medium95% confidence
Use of AI tools in evaluating resumes for job applicants
The company may use AI tools to assist in evaluating resumes for job applicants, and these tools help identify qualifications.
Why it matters: AI tools will be involved in the initial evaluation of your resume, which could influence whether your application progresses, although human review is still part of the hiring decision.
We may use AI tools to assist in evaluating resumes. These tools help identify qualifications, but hiring decisions include human review.
Information We Collect, paragraph 6 · Citation strength: strong
Cancellation and Renewal
Not clearly stated
This section explains cancellation and renewal processes.
?
Not clearly stated
No cited billing terms — wording is unclear
The policy does not clearly state details regarding cancellation or renewal processes for products or services.
Gotchas
All clear
Unexpected or subtle clauses that might limit your rights or have other negative implications.
✓
Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
4 findings
This section outlines clauses that help protect user rights and privacy.
Protection95% confidence
Option to opt-out of behavioral advertising
Users may opt-out of browser-based behavioral advertising and other forms of behavioral advertising by clicking the "Your Privacy Choices" link on the homepage or "Manage Cookie Settings".
Why it helps: This allows you to limit the targeted ads you see based on your browsing behavior, giving you more control over your online experience and data.
You may opt-out of browser-based behavioral advertising (e.g., behavioral advertising cookies) by clicking the “Your Privacy Choices” link on our homepage and following the instructions or by clicking Manage Cookie Settings. Note that if you change browsers or computers, or if you clear your browser’s cache, you may need to follow the instructions again to apply your preferences. You may also opt-out of other forms of behavioral advertising (i.e., those that do not rely on browser-based web technologies) by clicking the “Your Privacy Choices” link.
Your Choices, paragraph 5 · Citation strength: strong
Protection95% confidence
Ability to limit sharing with nonaffiliated third parties
In certain circumstances, you may request to limit the sharing of your information with nonaffiliated third parties or other companies by phone or via a provided link.
Why it helps: This gives you a mechanism to control who your personal information is shared with outside of the immediate company and its affiliates, offering a degree of privacy control.
In certain circumstances, you may request that we limit the sharing of your information with nonaffiliated third parties or other companies by calling [1-800-HRBLOCK](tel:18004725625) or clicking [here](https://www.hrblock.com/universal/privacy-contact/).
Your Choices, paragraph 7 · Citation strength: strong
Protection95% confidence
Option to stop promotional emails
You can stop receiving promotional emails by following unsubscribe instructions in the emails, or by contacting the company directly.
Why it helps: This provides a clear method to stop unwanted marketing communications, reducing clutter in your inbox and ensuring you only receive emails you choose to.
You can stop receiving promotional emails by following the unsubscribe instructions in emails that you receive, by clicking [here](https://www.hrblock.com/privacy/optout/), or by calling [1-800-HRBLOCK](tel:18004725625).
Your Choices, paragraph 8 · Citation strength: strong
Protection95% confidence
Option for human review or opt-out for AI resume evaluations
Where required by law, job applicants may request human review of decisions influenced by AI, opt out of AI resume evaluations, or request further details about the logic used in AI recruitment.
Why it helps: This provides a safeguard against potential biases or errors in automated AI-driven hiring decisions, allowing for human oversight and transparency, which protects fairness in the application process.
Where required by law, you may: (i) request human review of decisions influenced by AI; (ii) opt out of the use of AI resume evaluations; or (iii) request further details about the logic used in AI recruitment.
Information We Collect, paragraph 6 · Citation strength: strong
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