Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
The company does not respond to "Do Not Track" signals, potentially leading to continued tracking of user activity (data_use-1). Furthermore, the company may use artificial intelligence, including generative AI, for processing personal data (data_use-2). Users should also be aware that content they post may remain on the sites even after they stop using the services or their access is terminated (data_use-3).
90% confidence
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Risk Flags
Not clearly stated
These are high-level, critical privacy and data security concerns.
?
Not clearly stated
No cited risk flags — wording is unclear
The document does not clearly state any high-level, critical privacy and data security concerns.
Data Use & Sharing
3 findings
This section outlines how your data is collected, used, and shared. It details the types of data collected, the purposes for its use, and the categories of third parties with whom it might be shared.
Not clearly stated: The document does not clearly state what specific types of data are gathered for AI use cases.
medium90% confidence
Data collected through cookies is not responded to Do Not Track signals
The company states that it does not currently respond to "Do Not Track" or similar signals from internet browsers, despite some browsers being configured to send such signals.
Why it matters: Your online activity may still be tracked by cookies and other technologies even if you have enabled "Do Not Track" in your browser, potentially leading to unwanted data collection and targeted advertising.
Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals.
2.2 COOKIES AND OTHER TRACKING TECHNOLOGIES, paragraph 2 · Citation strength: strong
medium90% confidence
Use of AI for processing personal data
The company, its service providers, and third parties they work with may use artificial intelligence (AI) and machine learning technologies, including generative AI, to process personal information.
Why it matters: Your personal data may be processed using artificial intelligence and machine learning technologies, including generative AI, by the company, its service providers, and third parties it works with.
We, our service providers and the third parties we work with may use artificial intelligence (AI) and machine learning technologies, including generative AI, to facilitate the processing of personal information described in this Privacy Policy.
How and Why We Use Your Personal Data, paragraph 6 · Citation strength: strong
medium90% confidence
Content may remain on sites after account termination
Content that users post may remain on the company's sites even if the user stops using the sites or if the company terminates their access to the sites.
Why it matters: Content you post may remain publicly accessible on the sites even after you stop using the services or your access is terminated, limiting your control over your past contributions.
Note that content you post may remain on the Sites even if you cease using the Sites or we terminate access to the Sites.
Retention of Your Personal Data, paragraph 2 · Citation strength: strong
Cancellation & Renewal
Not clearly stated
This section details policies related to subscription cancellation, service renewal, and associated refund or termination clauses.
?
Not clearly stated
No cited billing terms — wording is unclear
The document does not clearly state any cancellation or renewal policy terms.
Gotchas
Not clearly stated
Unexpected or subtle clauses that might have significant implications for the user.
?
Not clearly stated
No cited gotchas — wording is unclear
The document does not clearly state any unexpected or subtle clauses with significant implications for the user.
Protections
3 findings
This section describes features, policies, or controls that benefit the user.
Not clearly stated: The document does not clearly state any other protective features or policies.
Protection95% confidence
Right to access, correct, update or request deletion of personal data
Users have the right to access, correct, update, or request the deletion of their personal data at any time.
Why it helps: Users can review and manage their personal information, ensuring its accuracy and requesting its removal when desired.
If you wish to access, correct, update or request deletion of your personal data, you can do so at any time.
Your Privacy Rights and Choices, paragraph 2 · Citation strength: strong
Protection95% confidence
Right to opt-out of marketing communications
Users can opt-out of receiving marketing communications at any time by using the "unsubscribe" or "opt-out" link in the communications or by contacting the company directly.
Why it helps: Users have control over unwanted marketing messages and can easily stop receiving them.
You have the right to opt-out of marketing communications we send you at any time. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by clicking on the "unsubscribe" or "opt-out" link in the communications we send you.
Your Privacy Rights and Choices, paragraph 4 · Citation strength: strong
Protection95% confidence
No collection of personal data from children under 16
The company's services and sites are not intended for anyone under 16, and it does not knowingly collect personal data from individuals under this age.
Why it helps: This policy protects the privacy of minors by preventing the collection of their personal data.
Intercom Services and Sites are not intended for use by anyone under the age of 16. Intercom does not knowingly collect personal data from anyone under the age of 16.