Intercom
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Source provenance
Verified official sourceSnapshot hash a7defa9ce92274ec4101bce4115bf2f2bff120761a63599fddddcfd57505aea2
Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
The privacy policy indicates that content you post may remain on their sites even if you stop using the service or your account is terminated (risk_flags-1). It also states that user data may be transferred to countries with less protective privacy laws, including the United States (risk_flags-2). Additionally, the service does not respond to "Do Not Track" signals from browsers (data_use-1).
90% confidence
Critical terms that may pose significant risks or limitations for the user.
Content you post may remain on the Sites even if you cease using the Sites or we terminate access to the Sites.
Account termination without notice
Why it matters: Even if you stop using the service or your access is terminated, content you have posted on the Sites may still be publicly available and not removed.
Note that content you post may remain on the Sites even if you cease using the Sites or we terminate access to the Sites.
The Intercom Services and Sites, and our messenger domains are provided and hosted in the United States. If you are located outside the United States, we may transfer, and process, your personal data outside of the country in which you are resident to other Intercom Group Companies and our service providers, and these countries may not have equivalent privacy and data protection laws (and, in some cases, may not be as protective).
Why it matters: Your personal data may be transferred to and processed in countries, potentially including the United States, that do not have privacy and data protection laws equivalent to those in your home country, and which may not be as protective.
The Intercom Services and Sites, and our messenger domains are provided and hosted in the United States. If you are located outside the United States, we may transfer, and process, your personal data outside of the country in which you are resident to other Intercom Group Companies and our service providers including to, Ireland, the UK, Australia and other such countries as we deem appropriate from time to time. These countries may not have equivalent privacy and data protection laws (and, in some cases, may not be as protective).
Explanations of how your data is collected, used, shared, and retained.
We currently do not respond to "Do Not Track" or similar signals that some Internet browsers may be configured to send to online services.
Why it matters: Your browser's "Do Not Track" signal will not prevent the service from tracking your activity.
Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" or similar signals.
Terms related to account cancellation, subscription renewal, and associated policies.
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No billing surprises spottedPotentially overlooked clauses that could be unfavorable, restrictive, or require careful attention.
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No hidden gotchasUser-friendly clauses that protect privacy, offer control, or provide other consumer benefits.
If you wish to access, correct, update or request deletion of your personal data, you can do so at any time.
Why it helps: You have the ability to manage and control your personal data by requesting access, correction, update, or deletion of your information at any time.
If you wish to access, correct, update or request deletion of your personal data, you can do so at any time.
You have the right to opt-out of marketing communications we send you at any time. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by clicking on the "unsubscribe" or "opt-out" link in the communications we send you.
Why it helps: You can stop receiving marketing and promotional emails at any time by using the unsubscribe link provided in the communications.
You have the right to opt-out of marketing communications we send you at any time. If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by clicking on the "unsubscribe" or "opt-out" link in the communications we send you.
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