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Plain-English summary
The policy indicates that if you use a business account, the business owner or administrator may control your account details, access rights, and decisions about your personal information, including payroll details (risk_flags-1). Additionally, your use of the platform within a business account might be governed by the business's own policies, which may differ from Intuit's Privacy Statement, and Intuit is not responsible for their privacy or security practices (risk_flags-2). The service may use session-replay technologies to record your interactions for analysis and product improvement (data_use-1) and utilizes personal information to train its AI and machine learning models, excluding Google Workspace API data for generalized training (data_use-2). Intuit also combines data from various sources across its platform and different products (data_use-3).
85% confidence
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Risk Flags
Critical issues that may result in significant harm or privacy loss.
medium95% confidence
Account control by business owner/administrator
If you use the Intuit Platform as part of a business account, the business owner or a designated administrator may control and administer details of your account, including deciding your access rights and making decisions about your personal information like payroll details.
Why it matters: A business owner or designated administrator can control your account details, access rights, and decisions about your personal information, such as payroll details, if you use the Intuit Platform as part of a business account. If they change your access rights, you may lose access to information the business controls.
Some experiences and services within the Intuit Platform allow you to interact with a business (such as your employer). If you are granted access to a business account (for example, in QuickBooks), the business owner or a designated administrator may control and administer details of your account, for example, by deciding your access rights; making decisions about your personal information (such as details about your payroll); or requiring you to take certain actions (for example, use location tracking to clock in for a shift). If the owner or designated administrator changes your access rights, then you may lose access to the information the business controls.
If you use the Intuit Platform as part of a business account, your use may be subject to the business's policies, which may differ from this Privacy Statement. Intuit is not responsible for other businesses' privacy or security practices.
Why it matters: Other businesses' policies may govern your personal information when using a business account on the Intuit Platform, and these policies may not align with Intuit's Privacy Statement. Intuit disclaims responsibility for the privacy and security practices of these other businesses, meaning you need to evaluate their policies independently to understand how they handle your data.
Your use of the Intuit Platform as part of a business account may be subject to the business’s policies, which may differ from this Privacy Statement. We are not responsible for the privacy or security practices of other businesses, and you should consider both the business’s policies and whether you are comfortable giving the business access to your personal information before connecting to their services.
How the company collects, uses, and shares your personal information.
low90% confidence
Session-replay technologies used
The service may use session-replay technologies, such as FullStory and Medallia, to record users' interactions, including clicks, touches, mouse movements, scrolls, and keystrokes/key touches, to diagnose usability problems and identify areas for improvement.
Why it matters: Your interactions with the service, including clicks, touches, mouse movements, scrolls, and keystrokes, may be recorded to help the company diagnose usability issues and improve their products. This means your actions within the service are being observed and analyzed.
For example, we may use session-replay technologies, such as those provided by FullStory and Medallia, that employ software code to record users’ interactions with the Services in a manner that allows us to watch video replays of those user sessions. The replays include users’ clicks, mobile app touches, mouse movements, scrolls and keystrokes/key touches during those sessions. These replays help us diagnose usability problems and identify areas for improvement.
**Cookies and similar technologies**, paragraph 1 · Citation strength: strong
medium70% confidence
Data for AI/ML training
The service may use personal information, including interaction data, to train its artificial intelligence models and other machine learning models to improve products and services. However, data from Google Workspace APIs is explicitly not used for generalized AI/ML model training.
Why it matters: Your personal information and interactions may be used to train the company's AI and machine learning models, which could influence the products and services you receive. While data from Google Workspace APIs is excluded from general AI/ML training, other data may still be used.
Improve and develop our products and services by analyzing how they are used and interacted with, by training our artificial intelligence models and other machine learning models, as well as by assessing the use of and interactions with our Platform and certain content our customers send or display through the Platform, including by conducting data analytics to develop insights about you, your needs, and your preferences, so we can make more informed predictions, recommendations, and products for our customers.
* Provide you with support and resolve disputes, paragraph 3 · Citation strength: strong
low90% confidence
Data platform uses combined information
Intuit processes data as a "platform," meaning it uses data you share or bring from third parties (like banks) across the Intuit Platform and products, not just within individual offerings. This includes, for example, using bookkeeping details from QuickBooks and contact/purchase history from Mailchimp.
Why it matters: Information you provide or allow to be imported from third parties may be combined and used across all Intuit products and services, not just the specific one you are using. This means that data from various sources (e.g., QuickBooks, Mailchimp) can be integrated and leveraged for experiences across the platform.
When we say we process your data as a “platform,” we mean that when you choose to share data with us, or bring over information from third parties (like a bank or loan provider), Intuit uses that data together to power experiences across the Intuit Platform and products, not just within the individual offering(s) you’re using. This means that, for example, we may use your bookkeeping details from QuickBooks, contact and purchase history details from Mailchimp, certain information from TurboTax (with your consent where it's required), and/or recommendations from Credit Karma.
**The Intuit Platform and your personal information**, paragraph 1 · Citation strength: strong
Cancellation and Renewal
How subscriptions or services renew and how to cancel them.
Not clearly stated: Information regarding automatic renewals or cancellation procedures is not clearly stated in the provided clauses.
Gotchas
Other notable but less severe terms that could be inconvenient or unexpected.
✓
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Protections
Terms that are favorable to the consumer and protect their interests.
Not clearly stated: The provided clauses do not contain explicit protective measures such as data deletion rights, non-collection of under-18 data, refund policies, advance notice for material changes, or user controls for data export.
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