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Privacy policy

LastPass

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Score107.0
Reviewed
Policy typePrivacy policy
Concern findings1
Protections5
Source supportStrong

Source provenance

Verified official source
Retrieved
Last checked
PublishedAutomated refresh

What changedMaterial language shifts detected around arbitration, personal data, privacy, sell your. 150 new line(s), 124 removed line(s).

Snapshot hash a52e134bf3be94688524aaf19ab7e54f9993857c15b39e8158d65f9cf21cb94d

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

LastPass's privacy notice highlights that it processes personal data to display personalized advertisements (data_use-1) and may share data with third parties for cross-contextual advertising. Users can, however, opt-out of this sharing. The service also commits to deleting data from minors collected without consent.

90% confidence

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Follow up on findings with grounded answers from this review. Not legal advice.

Risks

Not clearly stated

Critical issues for the user, like loss of money, rights, or privacy that are hard to reverse. These are usually non-negotiable clauses that are fundamental to the service's operation.

Not clearly stated

No cited risk flags — wording is unclear

There are no critical issues for the user, like loss of money, rights, or privacy that are hard to reverse. There are no non-negotiable clauses that are fundamental to the service's operation that are not clearly stated.

Data Use & Sharing

1 finding

How the service collects, uses, and shares your personal data. This includes specifics on advertising, tracking, and third-party sharing.

Not clearly stated: There are no data use and sharing practices that are not clearly stated.
medium90% confidence

Data for Personalized Advertisements

LastPass processes personal data to understand how users use their websites and what they like and dislike, in order to display personalized advertisements and content based upon user interests.

Why it matters: LastPass will use your personal data to tailor advertisements and content to your interests based on your website usage and preferences.

We process personal data to understand how you use our websites and what you like and dislike to display personalized advertisements and content based upon your interests

Maintain security, paragraph 2 · Citation strength: strong

Cancellation & Renewal

Not clearly stated

Terms related to account cancellation, service renewal, and associated policies regarding refunds or data access post-cancellation.

Not clearly stated

No cited billing terms — wording is unclear

No information found regarding automatic renewal or cancellation policies.

Gotchas

Not clearly stated

Potentially overlooked clauses that could be unfavorable to the user, such as limitations of liability, disclaimers, or mandatory arbitration.

Not clearly stated

No cited gotchas — wording is unclear

There are no potentially overlooked clauses that could be unfavorable to the user, such as limitations of liability, disclaimers, or mandatory arbitration that are not clearly stated.

Protections

5 findings

These clauses highlight commitments or features that benefit the user, such as strong data encryption, clear data deletion policies, or opt-out options.

Not clearly stated: There are no commitments or features that benefit the user, such as strong data encryption, clear data deletion policies, or opt-out options that are not clearly stated.
Protection95% confidence

Deletion of Minor's Data

If LastPass becomes aware that it has unintentionally received personal data from a minor without parental consent, it will delete this data from its records.

Why it helps: This commitment helps protect the privacy of minors by ensuring that their data is removed if collected without proper consent.

If you inform us or we otherwise become aware that we have unintentionally received personal data from a minor without a parent’s or guardian’s consent, we will delete this data from our records.

Children’s Privacy, paragraph 1 · Citation strength: strong

Protection90% confidence

Right to Opt-Out of Advertising Data Sharing

Users have the right to opt-out of the sale or sharing of their personal data for advertising purposes.

Why it helps: This provides users with control over how their data is used for advertising, allowing them to limit targeted advertisements.

Opt-out of the sale or sharing of your personal data for advertising purposes;

Object to the processing of your personal data;, paragraph 1 · Citation strength: strong

Protection90% confidence

Right to Erase or Delete Personal Data

Users have the right to erase or delete their personal data, and instructions are provided for account deletion to protect sensitive vault contents.

Why it helps: This empowers users to remove their personal information from the service, enhancing their data privacy control.

Erase or delete your personal data ( in order to protect the sensitive contents of your LastPass vault, verify you are the account holder and initiate the deletion of your account by following the instructions here );

Children’s Privacy, paragraph 8 · Citation strength: strong

Protection90% confidence

Right to Data Export/Transfer

Users have the right to export or transfer their personal data.

Why it helps: This allows users to retrieve their data from the service, which is beneficial for data portability and switching services.

Export or transfer your personal data (for information about how to verify you are the account holder and export your account and vault, please visit here );

Children’s Privacy, paragraph 6 · Citation strength: strong

Protection95% confidence

Non-Discrimination for Exercising Privacy Rights

LastPass will not discriminate against users, deny or provide a different quality of service, or charge differently for exercising privacy rights, as required by applicable law.

Why it helps: This ensures that users can exercise their privacy rights without fear of negative repercussions from the service.

LastPass will not discriminate against you, deny or provide you with a different quality of service, or charge you differently for exercising any of your privacy rights, as required by applicable law.

Object to the processing of your personal data;, paragraph 7 · Citation strength: strong

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