MDLIVE
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Source provenance
Verified official sourceWhat changedMaterial language shifts detected around cancel, privacy, dispute. 17 new line(s), 16 removed line(s).
Snapshot hash 88a82e12ea6cc9eef6965cf9be62b5813124597281057401e3d52de2ce0676cd
Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
MD Live's terms state that your access to the site can be revoked at any time with or without cause (risk_flags-1). You assume full responsibility and risk for relying on any providers or information obtained through the service (risk_flags-2). MD Live explicitly disclaims liability for professional advice from healthcare providers (risk_flags-3) and requires all disputes to be resolved in Delaware state courts. Additionally, MD Live does not make representations or warranties regarding the training or skill of providers (gotchas-2).
89% confidence
Critical issues or high-severity risks that are often difficult to reverse.
MD Live may revoke your access to the Site at any time with or without cause.
Why it matters: Your access to the MD Live service, including your account and any associated information, may be terminated at any time without a stated reason.
Your access to the Site may be revoked by MD Live at any time with or without cause.
You acknowledge that your reliance on any providers or information provided by the providers via the Service is solely at your own risk and you assume full responsibility for all risk associated herewith.
Why it matters: You bear the full risk for any reliance on providers or information obtained through the service, absolving MD Live of responsibility.
You acknowledge that your reliance on any providers or information provided by the providers via the Service is solely at your own risk and you assume full responsibility for all risk associated herewith.
Neither MDLIVE, nor any of its subsidiaries or affiliates or any third party who may promote the Services or provide a link to the Services, shall be liable for any professional advice obtained from a health care provider via the Service or for any other information obtained on the Site.
Why it matters: MD Live disclaims liability for any professional advice you receive from healthcare providers through their service, placing the responsibility on the user.
Neither MDLIVE, nor any of its subsidiaries or affiliates or any third party who may promote the Services or provide a link to the Services, shall be liable for any professional advice obtained from a health care provider via the Service or for any other information obtained on the Site.
How your data is collected, used, and shared.
Message and data rates may apply for any messages sent to you from us and to us from you.
Why it matters: You may incur charges from your wireless provider for sending and receiving SMS messages from MD Live.
As always, message and data rates may apply for any messages sent to you from us and to us from you.
Terms related to account cancellation, subscription renewal, and termination.
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MD Live shall have no responsibility or liability for information or Content posted to the Site from any non-MD Live affiliated third party.
Why it matters: MD Live is not responsible for the accuracy or content of information posted by third parties on their site, which could expose you to unreliable information.
Additionally, MD Live shall have no responsibility or liability for information or Content posted to the Site from any non-MD Live affiliated third party.
MD Live does not make any representations or warranties about the training or skill of any providers who provide services via the Service.
Why it matters: MD Live explicitly states they do not guarantee the training or skill level of the providers using their service.
MD Live does not make any representations or warranties about the training or skill of any providers who provide services via the Service.
Commitments and features that benefit you.
You can cancel the SMS service at any time by texting “STOP” to the short code.
Why it helps: This allows you to easily stop receiving SMS messages if you no longer wish to receive them, providing control over communications.
You can cancel the SMS service at any time. Just text “STOP” to the short code.
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