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Terms of service

Mullvad VPN

Back to libraryRevision historyView all Mullvad VPN AB policiesReview your own policy text

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Score97.0
Reviewed
Policy typeTerms of service
Concern findings1
Protections0
Source supportStrong

Source provenance

Verified official source
Retrieved
Published
Source URLhttps://mullvad.net/en/help/terms-of-service

Snapshot hash f30c937febabb2ed60d283a796d65499a5faf12ad7e6c8a70783dec5b6448c0c

Revision history

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

The provided policy text indicates that the terms of service page is missing, stating "The page you are looking for doesn't exist" (gotchas-1). This suggests that users may be unable to access the full terms.

95% confidence

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Risk Flags

Critical issues that may lead to significant harm or loss.

Not clearly stated: The provided text does not contain enough information to make findings about risk flags.

Data Use & Privacy

How your data is collected, used, and shared.

Not clearly stated: The provided text does not contain enough information to make findings about data use and privacy.

Cancellation & Renewal

Terms related to account cancellation, automatic renewals, and refunds.

Not clearly stated: The provided text does not contain enough information to make findings about cancellation and renewal.

Less Obvious "Gotchas"

Potentially overlooked clauses that could be disadvantageous to users.

Not clearly stated: No additional claims were clearly stated in the provided text.
low95% confidence

Page Does Not Exist

The policy text explicitly states that "The page you are looking for doesn't exist."

Why it matters: Users attempting to access the terms of service may encounter a missing page, preventing them from reviewing important policy information.

The page you are looking for doesn't exist

Something's gone missing, paragraph 1 · Citation strength: strong

Protections

These clauses are beneficial to you.

Not clearly stated: The provided text does not contain enough information to make findings about protections.

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Verbaterm boundaries

This public review is informational only and is not legal advice. Verbaterm shows only findings tied to the cited source snapshot above.