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Privacy policy

ChatGPT

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Score99.0
Reviewed
Policy typePrivacy policy
Concern findings3
Protections7
Source supportStrong

Source provenance

Verified official source
Retrieved
Last checked
PublishedAutomated refresh

What changedMaterial language shifts detected around privacy, fee. 5 new line(s), 5 removed line(s).

Snapshot hash b915b88a5f5d9fc72d0d24b1f4ded0d0db181122761ded94de0df4ada1cbc4d5

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

OpenAI's privacy policy indicates that user content may be used to train their models, and personal data could be shared during business transactions or with government authorities under specific conditions. Additionally, business account administrators can access and control user accounts. Users have several data controls, including opting out of content usage for model training, exporting data, deleting chats or accounts, using temporary chats for privacy, controlling ad personalization, and unsubscribing from marketing. The policy also states that no personal data is knowingly collected from children under 13.

90% confidence

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Risk Flags

Not clearly stated

Critical issues that may represent significant risk or require immediate attention.

Not clearly stated

No cited risk flags — wording is unclear

Nothing to report.

Data Use

3 findings

How your data is collected, processed, and shared.

Not clearly stated: Nothing to report.
medium90% confidence

Personal data may be disclosed during business transfers.

In the event of strategic transactions, reorganization, bankruptcy, or transition of service to another provider, personal data may be disclosed and transferred to a successor or affiliate.

Why it matters: Your personal data could be transferred to a new entity or affiliate if OpenAI undergoes a business transaction like a merger, acquisition, or bankruptcy, meaning a different company might then control your data.

If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively, a “Transaction”), your Personal Data may be disclosed in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.

3\. Disclosure of Personal Data, paragraph 3 · Citation strength: strong

medium90% confidence

Personal data may be shared with government authorities or other third parties.

OpenAI may share personal data with government authorities, industry peers, or other third parties if required by law, to protect rights or property, prevent fraud, or ensure public safety.

Why it matters: Your personal data, including interactions with the services, may be shared with government bodies or other third parties under various circumstances, such as legal obligations, to protect OpenAI's rights, or to prevent illegal activities.

We may share your Personal Data, including information about your interaction with our Services, with government authorities, industry peers, or other third parties in compliance with the law (i) if required to do so to comply with a legal obligation, or in the good faith belief that such action is necessary to comply with a legal obligation, (ii) to protect and defend our rights or property, (iii) if we determine, in our sole discretion, that there is a violation of our terms, policies, or the law; (iv) to detect or prevent fraud or other illegal activity; (v) to protect the safety, security, and integrity of our products, employees, users, or the public, or (vi) to protect against legal

3\. Disclosure of Personal Data, paragraph 4 · Citation strength: strong

low90% confidence

Business account administrators may access and control your account.

When joining a ChatGPT Enterprise or business account, administrators of that account can access and control your OpenAI account, including your content.

Why it matters: If you use a business or enterprise account, the administrators of that account will have access to and control over your OpenAI account and content.

When you join a ChatGPT Enterprise or business account, the administrators of that account may access and control your OpenAI account, including being able to access your Content.

3\. Disclosure of Personal Data, paragraph 6 · Citation strength: strong

Cancellation & Renewal

Not clearly stated

Terms related to service termination, account cancellation, and subscription renewals.

Not clearly stated

No cited billing terms — wording is unclear

This policy does not clearly state terms regarding subscription renewal or cancellation procedures. While data retention is discussed, it doesn't detail how service subscriptions are managed.

Gotchas

Not clearly stated

Less obvious clauses that could be disadvantageous or surprising to users.

Not clearly stated

No cited gotchas — wording is unclear

Nothing to report.

Protections

7 findings

Features and policies that benefit and protect you.

Not clearly stated: Nothing to report.
Protection95% confidence

Users can opt out of content usage for model training.

Users have the option to prevent their provided content from being used to improve and train OpenAI's models.

Why it helps: This gives you control over whether your personal inputs and conversations contribute to the training of AI models, enhancing your privacy.

You can easily [choose whether your Content can be used to improve and train our models⁠(opens in a new window)](https://help.openai.com/articles/5722486-how-your-data-is-used-to-improve-model-performance).

5\. Data controls, paragraph 2 · Citation strength: strong

Protection95% confidence

Users can export their ChatGPT history and data.

The service provides a feature to export your ChatGPT history and data from your account's data controls.

Why it helps: This allows you to download and keep a copy of your data, providing data portability and ensuring you have access to your own information.

You can [export your ChatGPT history and data⁠(opens in a new window)](https://help.openai.com/articles/7260999-exporting-your-chatgpt-history-and-data) in your account’s data controls.

5\. Data controls, paragraph 4 · Citation strength: strong

Protection95% confidence

Users can delete chats or their account entirely.

Users have the ability to delete or archive chats in ChatGPT, and also to delete their entire account.

Why it helps: This provides you with control over your data, allowing you to remove specific conversations or fully terminate your presence on the platform, enhancing your privacy and data management.

You can delete or archive chats in ChatGPT, or [delete your account⁠(opens in a new window)](https://help.openai.com/articles/6378407-how-to-delete-your-account) entirely.

5\. Data controls, paragraph 5 · Citation strength: strong

Protection95% confidence

Temporary Chats are not used to improve models.

When 'Temporary Chat' is enabled in ChatGPT, conversations will not appear in your history or be used to improve OpenAI’s models.

Why it helps: This feature allows you to have conversations without them being saved or used for model training, offering a private mode for your interactions.

If you enable [Temporary Chat⁠(opens in a new window)](https://help.openai.com/articles/8914046-temporary-chat-faq) in ChatGPT, those conversations with ChatGPT will not appear in your history or be used to improve OpenAI’s models.

5\. Data controls, paragraph 6 · Citation strength: strong

Protection95% confidence

Users can control data used for personalized ads.

For Free and Go users, advertising controls in account settings allow users to manage the data used for personalizing ads shown on the services.

Why it helps: This allows you to customize your ad experience and limit the use of your data for targeted advertising, giving you more control over your privacy.

For Free and Go users, you can use the advertising controls in your account settings to control what data we use to personalize the ads we show you on our Services.

5\. Data controls, paragraph 8 · Citation strength: strong

Protection95% confidence

Users can unsubscribe from marketing communications.

Users can unsubscribe from marketing communications by using the choices provided within those communications.

Why it helps: This gives you direct control over unwanted marketing messages, allowing you to opt out easily.

You can unsubscribe from marketing communications you receive from us by using the choices provided in those communications.

5\. Data controls, paragraph 9 · Citation strength: strong

Protection95% confidence

No known collection of personal data from children under 13.

OpenAI states that their services are not directed to, or intended for, children under 13, and they do not knowingly collect personal data from children under 13.

Why it helps: This policy helps protect the privacy of young children by explicitly stating that their data is not knowingly collected, aligning with child protection regulations.

Our Services are not directed to, or intended for, children under 13.  We do not knowingly collect Personal Data from children under 13.

7\. Children, paragraph 1 · Citation strength: strong

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