Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
The OpenTable Privacy Policy includes several aspects that users should be aware of. The company states that data may be transferred to countries outside your home country, and the European Court of Justice has determined that the USA has an insufficient level of data protection, potentially exposing your data to control and monitoring by US authorities without adequate legal remedy. Additionally, OpenTable does not take responsibility for the privacy practices of linked third-party sites, which may expose you to unknown privacy risks (risk_flags-0002). Sensitive personal information may be collected if you voluntarily submit it in text boxes. Your data may be shared with restaurants, group companies, and business partners (data_use-0004) for their own marketing and targeted advertising purposes. OpenTable may review and analyze your communications with restaurants and reserves the right to block such communications or your access to communication features (data_use-0006). The company also states that it may use AI tools to process your personal information (data_use-0007). Finally, policy changes are effective when posted, requiring you to regularly check for updates (gotchas-0001), and the company notes that no internet transmission is 100% secure, advising users to take their own precautions (gotchas-0002).
90% confidence
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Follow up on findings with grounded answers from this review. Not legal advice.
Risk Flags
1 finding
Critical issues, red flags, and other high-severity concerns that may be buried in the legal text.
high90% confidence
Company not responsible for privacy practices of linked third-party sites
This Policy does not otherwise cover the use of personal information by third parties or their services, and OpenTable does not take responsibility for their privacy practices.
Why it matters: You may be exposed to unknown privacy risks when interacting with third-party websites or services linked from OpenTable, as their privacy practices are not covered by OpenTable's policy.
Please note that this Policy does not otherwise cover the use of personal information by third parties or their services, and we do not take responsibility for their privacy practices.
How the company collects, uses, and shares your personal information, including for advertising, analytics, and monetization.
medium90% confidence
Data shared with business partners for their own marketing and targeted advertising
OpenTable shares your information with other third-party business partners for its own and their own marketing purposes, including with online advertisers or ad tech companies to provide targeted advertising and marketing communications.
Why it matters: Your information, including booking and usage data, may be used by third-party business partners and ad tech companies to show you targeted advertisements and marketing communications.
We share your information with other third-party business partners for our and their own marketing purposes
HOW WE SHARE YOUR INFORMATION, paragraph 13 · Citation strength: strong
medium85% confidence
Company reserves right to block communications and user access to communication features
OpenTable reserves the right to block the delivery or transmission of, or access to, communications, block user access to the in-product communication feature, or review communications it believes may contain malicious content, spam, or pose a risk.
Why it matters: Your communications to restaurants may be blocked, or your access to the in-product communication feature may be blocked, based on OpenTable's discretion.
We reserve the right to: (a) block the delivery of or transmission of or access to the communications; (b) block your access to the Services’ in-product communication feature; or (c) review communications that we, in our sole discretion, believe may contain malicious content, spam, or may pose a risk to you, us, or our restaurant partners.
HOW WE SHARE YOUR INFORMATION, paragraph 8 · Citation strength: strong
medium80% confidence
Use of AI tools to process personal information
OpenTable may use artificial intelligence ("AI") tools, including machine learning and generative AI tools, to process your personal information.
Why it matters: Your personal information may be processed using AI technologies, with details on how this affects you and your choices to opt-out or object found in the 'Your Choices and Rights' section.
We may use artificial intelligence (“AI”) tools, including machine learning and generative AI tools to process your personal information. You have choices about your personal information, and in some circumstances, you may have the right to opt-out or object to our uses of your personal information for these Purposes. For more information, or to exercise these or other rights (where available), see the [Your Choices and Rights](https://www.opentable.com/c/legal/privacy-policy/#YourChoices) section below.
HOW WE USE YOUR INFORMATION, paragraph 3 · Citation strength: strong
Cancellation & Renewal
All clear
Details on how you can cancel services, policies on refunds, and terms for automatic renewals.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
2 findings
Potentially overlooked clauses, unconventional terms, or areas that may be unclear or require careful attention.
medium95% confidence
Privacy Policy changes are effective when posted
OpenTable updates its Policy from time to time, and changes will be effective when posted.
Why it matters: You are responsible for regularly checking the Privacy Policy for updates, as changes become effective immediately upon posting without explicit notification.
We update this Policy from time to time, and changes will be effective when posted (as identified in the Policy).
[Changes to This Policy](https://www.opentable.com/c/legal/privacy-policy/#Changes), paragraph 1 · Citation strength: strong
low85% confidence
No internet transmission can be guaranteed 100% secure
OpenTable states that no Internet transmission can ever be guaranteed 100 percent secure.
Why it matters: You are encouraged to take care when disclosing personal information online and to use readily available tools to protect yourself.
That said, please note that no Internet transmission can ever be guaranteed 100 percent secure, and so we encourage you to take care when disclosing personal information online and to use readily available tools, such as Internet firewalls, secure email, and similar technologies to protect yourself online.
HOW WE STORE AND PROTECT YOUR INFORMATION, paragraph 1 · Citation strength: strong
Protections
1 finding
Commitments and features designed to protect your rights and privacy.
Protection95% confidence
No collection of information from children under 16
OpenTable's services are not directed at or intended for use by children, and OpenTable does not knowingly collect information from children under 16 years of age.
Why it helps: This commitment helps protect the privacy of children by explicitly stating that the service is not for them and that their data is not knowingly collected.
Our Services are not directed at or intended for use by children, nor do we knowingly collect information from children under 16 years of age.