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Plain-English summary
OpenTable's privacy policy indicates that it shares personal information with a wide range of third parties, including its corporate group companies. The policy explicitly states it does not take responsibility for the privacy practices of third-party websites linked from its services. OpenTable also uses artificial intelligence tools to process personal information. While sensitive personal information may be voluntarily provided and processed based on consent, the policy does not clearly state how users will be notified of updates to the policy.
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Risk Flags
Clauses that openly describe business practices which are commonly considered to carry some risk for the user. These are not necessarily 'violations' but signal policies that may be less consumer-friendly.
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Third-party websites are not covered by this policy, and their privacy practices are not OpenTable's responsibility.
This Policy does not cover the use of personal information by third parties or their services, and OpenTable does not take responsibility for their privacy practices.
Why it matters: You may have reduced protection and recourse regarding your personal information when interacting with third-party websites or services linked from OpenTable, as this policy explicitly disclaims responsibility for their privacy practices.
Please note that this Policy does not otherwise cover the use of personal information by third parties or their services, and we do not take responsibility for their privacy practices.
OpenTable uses AI tools to process your personal information.
OpenTable may use artificial intelligence ("AI") tools, including machine learning and generative AI tools, to process your personal information.
Why it matters: Your personal information may be processed using artificial intelligence tools, which could lead to outcomes or decisions based on automated analysis of your data for various purposes.
We may use artificial intelligence (“AI”) tools, including machine learning and generative AI tools to process your personal information.
HOW WE USE YOUR INFORMATION, paragraph 3 · Citation strength: strong
Data Use & Sharing
Specific stipulations around how your personal data can be used, shared, or sold. This section aims to call out policies that might be outside user expectation, or be broadly defined, to help users make informed decisions about their data privacy.
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Personal information is shared with a wide range of third parties.
Personal information is shared with third parties, including restaurants, restaurant groups, restaurant affiliates, our group companies, service providers (including payment processors), other business partners (including advertising partners), social networking services, and third-party services or applications used for logging in.
Why it matters: Your personal information may be broadly shared with various third parties, potentially expanding the scope of entities that have access to your data beyond OpenTable itself. This could include restaurants, other companies within the Booking Holdings Inc. corporate group, and advertising partners.
As a leading brand for booking online restaurant reservations, OpenTable helps connect diners and restaurants. This involves sharing personal information with third parties, including restaurants, restaurant groups, and restaurant affiliates, amongst others.
OpenTable shares personal information with its corporate group companies.
OpenTable is part of the Booking Holdings Inc. corporate group, and shares personal information with our group companies, which include Booking.com, KAYAK, Priceline, Agoda, and Rentalcars.com.
Why it matters: Your personal information may be shared with other companies within the Booking Holdings Inc. corporate group, such as Booking.com, KAYAK, Priceline, Agoda, and Rentalcars.com. This means your data could be used across these different services, potentially leading to more targeted experiences or communications from these affiliated brands.
OpenTable is part of the Booking Holdings Inc. corporate group, which includes Booking.com, KAYAK, Priceline, Agoda, and Rentalcars.com (collectively, “**our group companies**”). In some cases, we receive personal information from our group companies, and we share personal information with our group companies.
Sensitive personal information, if voluntarily provided, is processed based on consent.
Sensitive personal information that you voluntarily submit, such as details about dining preferences that may reveal allergies or dietary restrictions, is processed on the basis of your consent.
Why it matters: If you voluntarily provide sensitive personal information, such as dietary restrictions or allergies, through free-text boxes, it will be processed based on your consent. You have the ability to revoke this consent at any time.
Sensitive personal information you voluntarily submit is processed on the basis of your consent, which you may revoke at any time by contacting us at the details set out in the [How to Contact Us](https://www.opentable.com/c/legal/privacy-policy/#HowtoContactUs) section below.
INFORMATION WE COLLECT AND USE, paragraph 5 · Citation strength: strong
Cancellation & Renewal
Details about how and when subscription services can be canceled, the terms of automatic renewal, and any associated fees or conditions.
Not clearly stated: The policy explicitly states it updates from time to time, but does not provide clarity on how users are specifically notified of these changes, beyond them being 'effective when posted'.
Gotchas
Less-common but potentially significant clauses that may be hidden in plain sight. These often include broad grants of rights to the company, or waivers of rights by the user, that could have unexpected consequences.
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Protections
Company commitments and features that are designed to protect you, your data, and your rights.
Protection95% confidence confidence
OpenTable does not knowingly collect information from children under 16.
OpenTable states that its services are not directed at or intended for use by children, and that they do not knowingly collect information from children under 16 years of age.
Why it helps: This commitment helps protect the privacy of children by explicitly stating that the service is not intended for them and that OpenTable does not knowingly collect their personal information.
Our Services are not directed at or intended for use by children, nor do we knowingly collect information from children under 16 years of age.