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Privacy policy

Otter.ai

Review these first

Score89.0
Reviewed
Policy typePrivacy policy
Concern findings3
Protections3
Source supportStrong

Source provenance

Verified official source
Retrieved
Published

Snapshot hash 87d5cd0b76d67f68de95979f24ab292485eba072a374b9da4d33d456d07ddb16

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

The policy states that by using the services, you agree to the collection, processing, use, and storage of your personal information, and if you don't agree, you can't use the services (risk_flags-1). Furthermore, your data may be used for marketing and advertising (data_use-1) and this sharing could be considered a "sale" of personal information under some U.S. state laws (data_use-2).

90% confidence

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Risk Flags

1 finding

Clauses that indicate potential for significant user harm, a need for close review, or present an elevated risk.

Not clearly stated: None
high95% confidence

Policy requires agreement to use services which then implies agreement to data collection, processing, and storage.

This policy states that if you use the services, you accept and understand that your Personal Information will be collected, processed, used, and stored as described in the policy. If you do not agree, you must not use the services.

Why it matters: Users must agree to the company's data collection, processing, use, and storage practices, explicitly stated in this policy, as a condition of using the services; otherwise, they cannot use the services.

If you do not agree with this Policy, you must not use any of the Services.

Title: Otter.ai Privacy Policy | Otter.ai, paragraph 5 · Citation strength: strong

Data Use

2 findings

Clauses that describe how the company collects, uses, and shares your data.

Not clearly stated: None
medium90% confidence

Data may be used for marketing and advertising.

The company may use Device Information, Cookies, Location Information, and Information from Data and Marketing Partners for marketing and advertising purposes, including developing and providing promotional and advertising materials that may be relevant, valuable or otherwise of interest to you.

Why it matters: Your device, cookie, location, and data from marketing partners can be used to send you promotional and advertising materials.

**For marketing and advertising purposes, such as developing and providing promotional and advertising materials that may be relevant, valuable or otherwise of interest to you** | * Device Information * Cookies * Location Information * Information from Data and Marketing Partners | * Cloud service providers * Platform support providers * Mobile advertising tracking providers * Analytics providers * Advertising Partners | **Consent** or **Legitimate interests.** We may process your Personal Information where we or a third party have a legitimate interest, when this interest is not overridden by your rights and interests.

**2. HOW WE USE YOUR PERSONAL INFORMATION**, paragraph 2 · Citation strength: strong

medium90% confidence

Personal information may be considered 'sold' depending on state laws.

The disclosure of Device Information, Cookies, and Location Information to Mobile advertising tracking providers, Analytics providers, Advertising Partners, and Providers of integrated third-party programs, apps, or platforms may be considered a 'sale' of Personal Information and processing of Personal Information for targeted advertising under various U.S. state privacy laws.

Why it matters: Under certain U.S. state privacy laws, the sharing of your device, cookie, and location information with advertising and analytics partners might be considered a 'sale' of your personal information, potentially for targeted advertising.

We disclose Device Information, Cookies, and Location Information to Mobile advertising tracking providers, Analytics providers, Advertising Partners, and Providers of integrated third-party programs, apps, or platforms. Under various U.S. state privacy laws, some of these data disclosures may broadly be considered a “sale” of Personal Information and processing of Personal Information for targeted advertising.

**2. HOW WE USE YOUR PERSONAL INFORMATION**, paragraph 3 · Citation strength: strong

Cancellation & Renewal

Not clearly stated

Clauses that describe how and when a user can cancel their account or service, and how renewals are handled.

Not clearly stated

No cited billing terms — wording is unclear

None

Gotchas

Not clearly stated

Other notable clauses that may be restrictive, unexpected, or place a burden on the user.

Not clearly stated

No cited gotchas — wording is unclear

None

Protections

3 findings

Clauses that protect the user or offer a consumer-friendly benefit.

Not clearly stated: None
Protection95% confidence

Users have the right to request deletion of their personal information.

You have the right to request for your Personal Information to be erased or deleted.

Why it helps: Users can request the complete removal of their personal data from the service, enhancing control over their privacy.

* **Erasure**. You have the right to request for your Personal Information to be erased or deleted.

YOUR RIGHTS, paragraph 3 · Citation strength: strong

Protection95% confidence

Users have the right to opt out of the 'sale' of their Personal Information and targeted advertising.

Users have the right to opt out of the “sale” of their Personal Information and the processing of their Personal Information for targeted advertising.

Why it helps: Users can prevent their personal information from being considered 'sold' and stop their data from being used for targeted advertising.

* **Right to opt out**. You have the right to opt out of the “sale” of your Personal Information and the processing of your Personal Information for targeted advertising.

YOUR RIGHTS, paragraph 3 · Citation strength: strong

Protection90% confidence

Users can choose to withdraw their consent for data processing.

You have the right to withdraw any consent you previously applied to the company, and these preferences will be applied going forward without affecting past processing.

Why it helps: Users retain control over their personal information by being able to withdraw consent for its processing at any time, with future processing ceasing based on this withdrawal.

* **Withdraw consent**. You have the right to withdraw any consent you previously applied to us. We will apply your preferences going forward, and this will not affect the lawfulness of processing before your consent was given.

YOUR RIGHTS, paragraph 3 · Citation strength: strong

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