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Privacy policy

Productboard

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Score67.0
Reviewed
Policy typePrivacy policy
Concern findings11
Protections8
Source supportStrong

Source provenance

Verified official source
Retrieved
Published

Snapshot hash e81eb0f6df8d74e42308baad14a7b27f04a5b5f10d214c22842706c3fef3fd2d

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

This privacy policy raises concerns about the potential for your rights to be restricted depending on your jurisdiction and applicable law (risk_flags-1). There is also a risk that personal information posted in interactive areas may not be removable (risk_flags-2) and that your information may be disclosed to public authorities without your consent if legally requested (risk_flags-3).

90% confidence

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Follow up on findings with grounded answers from this review. Not legal advice.

Risk Flags

3 findings

Critical terms that can significantly impact user rights or expose them to unexpected liabilities, losses, or privacy invasions.

medium95% confidence

Your rights may not be absolute depending on jurisdiction or applicable law

Your personal information rights are not absolute and your rights or requests may be subject to exceptions under applicable law. Depending upon your jurisdiction and the applicable law, you might have the rights to request certain things.

Why it matters: Your ability to exercise your personal information rights may be limited or subject to exceptions based on your location and the laws that apply.

Your personal information rights are not absolute and your rights or requests may be subject to exceptions under applicable law. Depending upon your jurisdiction and the applicable law, you might have the rights to request the following:

11.**Your Privacy Rights and Choices**, paragraph 4 · Citation strength: strong

medium90% confidence

Inability to remove personal information from interactive areas

In some cases, if you request removal of your personal information from an Interactive Area, the company may not be able to remove your personal information, in which case they will let you know if they are unable to do so and why.

Why it matters: You may not be able to remove personal information you've posted in interactive areas such as feedback forms, comments sections, or discussion forums.

To request removal of your personal information from an Interactive Area, contact us at privacy@productboard.com. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

7.**Why We Disclose Your Personal Information**, paragraph 7 · Citation strength: strong

medium95% confidence

Disclosure of personal information with public authorities due to lawful requests

In certain situations, the company may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

Why it matters: Your personal information may be disclosed to public authorities, including for national security or law enforcement requirements, without your consent.

In certain situations, we may be required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

7.**Why We Disclose Your Personal Information**, paragraph 4 · Citation strength: strong

Data Use and Sharing

6 findings

Clarifies how your data is collected, processed, and shared with third parties, and for what purposes.

medium90% confidence

Third-party partners use cookies for targeted advertising

Third-party partners may use technologies such as cookies to gather information about your activities on the company's Websites and other sites in order to suggest advertisements based upon your browsing activities and interests.

Why it matters: Your browsing activities on the company's websites and other sites may be tracked by third-party partners using cookies to serve you targeted advertisements.

Our third-party partners may use technologies such as cookies to gather information about your activities on our Websites and other sites in order to suggest advertisements based upon your browsing activities and interests.

3.**Personal Information Automatically Collected**, paragraph 2 · Citation strength: strong

medium95% confidence

Personal information may be disclosed during business transfers

The company may disclose or transfer your information, including personal information, in connection with, or during negotiations of, any merger, sale of company assets, financing, acquisition, dissolution, corporate reorganization or similar event.

Why it matters: Your personal information may be transferred to a new entity if the company undergoes a merger, sale, financing, acquisition, or other business transfer.

We may disclose or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, acquisition, dissolution, corporate reorganization or similar event.

7.**Why We Disclose Your Personal Information**, paragraph 8 · Citation strength: strong

medium90% confidence

Collection of personal information from third-party services

The company may obtain personal information from third parties and combine that with information collected through their Websites, for example, from a third-party social media or authentication service if you log into their Services through such a service or otherwise provide access to information from the service.

Why it matters: Your personal information from other services, like social media or authentication services, may be collected and combined with information gathered by the company.

We may also obtain personal information from third parties and combine that with information we collect through our Websites. For example, we may have access to certain information from a third-party social media or authentication service if you log into our Services through such a service or otherwise provide us with access to information from the service.

4.**Personal Information We Collect From Other Sources**, paragraph 3 · Citation strength: strong

low85% confidence

Combined personal and log file information treated under the policy

Occasionally, the company connects personal information to other information gathered in their log files as necessary to improve their Websites and Services, and in such a case, the combined information would be treated in accordance with this Policy.

Why it matters: Your personal information might be linked with activity logs, and when combined, this data will be subject to the terms of the privacy policy.

Occasionally, we connect personal information to other information gathered in our log files as necessary to improve our Websites and Services. In such a case, we would treat the combined information in accordance with this Policy.

3.**Personal Information Automatically Collected**, paragraph 3 · Citation strength: strong

low90% confidence

Personal information processed based on legitimate interests

The company processes personal information for its legitimate interests and those of third parties such as providing, operating, maintaining, and improving Services; enabling access and use of Services; promoting Services; sending promotional communications; monitoring and analyzing trends, usage, and activities; investigating and preventing fraudulent transactions, unauthorized access, and other illegal activities; and personalizing the Websites and Services.

Why it matters: Your personal information is processed based on the company's and third parties' legitimate business interests, which include a variety of operational, marketing, and security activities.

We process your personal information for our legitimate interests and those of third parties such as: providing, operating; maintaining, and improving our Services; enabling you to access and use the Services; promoting the Services; as permitted by law, sending promotional communications as permitted by law, including through the use of tools or services that may provide us with personal contact information for potential job applicants or business contact information for prospective customers; monitoring and analyzing trends, usage, and activities in connection with the Websites and Services (subject to applicable law); investigating and preventing fraudulent transactions, unauthorized

6.**Legal Basis for Processing Personal Information**, paragraph 4 · Citation strength: strong

low90% confidence

International transfer of personal information

To facilitate global operations, the company may transfer and access personal information about Website Visitors and Subscribers from around the world, including from countries where the Productboard Group has operations.

Why it matters: Your personal information may be transferred and accessed globally, including from other countries where the company operates.

To facilitate our global operations, we may transfer and access such personal information from around the world, including from other countries in which the Productboard Group has operations.

10.**International Transfer of Personal Information**, paragraph 1 · Citation strength: strong

Cancellation and Renewal

All clear

Details on how subscriptions can be canceled or renewed, and any associated terms and conditions.

Looking good

No billing surprises spotted

Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.

Gotchas

2 findings

Less obvious but potentially important clauses that users might overlook, covering a range of topics from disclaimers to specific usage restrictions.

low85% confidence

Policy may be supplemented with just-in-time disclosures

The company may provide "just-in-time" disclosures or additional information about their data collection, use, and sharing practices of specific services.

Why it matters: You might encounter additional data collection and sharing notices that supplement or clarify the main privacy policy, potentially providing more choices.

We may provide “just-in-time” disclosures or additional information about our data collection, use and sharing practices of specific services.

Title: Productboard | Privacy Policy, paragraph 3 · Citation strength: strong

low90% confidence

Usage cessation advised if uncomfortable with policy

If you do not feel comfortable with any part of this Policy, you should cease using our Websites and Services.

Why it matters: The policy implies that continued use of the services signifies your comfort and agreement with its terms, emphasizing self-responsibility for review.

If you do not feel comfortable with any part of this Policy, you should cease using our Websites and Services.

Title: Productboard | Privacy Policy, paragraph 4 · Citation strength: strong

Protections

8 findings

Commitments and features designed to protect user interests and enhance their control or safety.

Protection95% confidence

Option to opt-out of marketing emails

If you do not want to receive marketing email communications, you can opt-out by clicking on the “unsubscribe” link located on the bottom of marketing emails or by sending a request to privacy@productboard.com.

Why it helps: You have a clear mechanism to stop receiving marketing emails, giving you control over promotional communications.

If you do not want to receive marketing email communications from us, you can opt-out by clicking on the “unsubscribe” link located on the bottom of our marketing emails or you may send a request to privacy@productboard.com.

11.**Your Privacy Rights and Choices**, paragraph 1 · Citation strength: strong

Protection90% confidence

Right to withdraw consent for personal information processing

In certain situations, where the company requests your consent to process your personal information for specific purposes, you have the right to withdraw your consent at any time.

Why it helps: You can revoke your permission for the company to process your personal data in situations where consent was initially requested, giving you control over your information.

In certain situations, we may request your consent to process your personal information for specific purposes and you have the right to withdraw your consent at any time.

6.**Legal Basis for Processing Personal Information**, paragraph 10 · Citation strength: strong

Protection90% confidence

Right of erasure/deletion of personal information

In certain circumstances, you may have the right to the erasure of personal information that the company holds about you.

Why it helps: You may have the right to request that your personal information be deleted in certain situations, providing a mechanism for data removal.

**Right of erasure/deletion:**In certain circumstances, you may have the right to the erasure of personal information that we hold about you (for example if it is no longer necessary for the purposes for which it was originally collected).

11.**Your Privacy Rights and Choices**, paragraph 7 · Citation strength: strong

Protection90% confidence

Right to object to or restrict processing of personal information

You may have the right to request that the company stop processing your personal information or restrict processing in certain circumstances and/or to stop sending you marketing communications.

Why it helps: You have the right to control how your personal information is processed, including stopping certain processing activities or marketing communications.

**Right to object to or restrict processing:**You may have the right to request that we stop processing your personal information or restrict processing in certain circumstances and/or to stop sending you marketing communications.

11.**Your Privacy Rights and Choices**, paragraph 8 · Citation strength: strong

Protection90% confidence

Right of rectification/correction of personal information

You may have the right to require the company to correct any inaccurate or incomplete personal information.

Why it helps: You have the right to ensure your personal information held by the company is accurate and complete, allowing for corrections if needed.

**Right to rectification/correction:**You may have the right to require us to correct any inaccurate or incomplete personal information.

11.**Your Privacy Rights and Choices**, paragraph 9 · Citation strength: strong

Protection90% confidence

Right of access and portability of personal information

You may have the right to access the personal information that the company holds about you and, in some limited circumstances, have that data provided to you so that you can provide or port that data to another provider.

Why it helps: You have the right to access your personal data and, in some cases, transfer it to another service, enhancing your control and data mobility.

**Right of access and/or portability:**You may have the right to access the personal information that we hold about you and, in some limited circumstances, have that data provided to you so that you can provide or port that data to another provider.

11.**Your Privacy Rights and Choices**, paragraph 6 · Citation strength: strong

Protection95% confidence

Commitment to reasonable and appropriate security standards

The company maintains (and requires service providers to maintain) generally accepted, reasonable, and appropriate standards to protect your personal information, both during transmission and once it is received.

Why it helps: The company commits to protecting your personal information with reasonable security standards and extends this requirement to their service providers, aiming to safeguard your data.

We maintain (and require service providers to maintain) generally accepted, reasonable, and appropriate standards to protect your personal information, both during transmission and once it is received.

8.**Security & Confidentiality**, paragraph 1 · Citation strength: strong

Protection95% confidence

Commitment to delete or anonymize personal information after retention period

The company will delete or anonymize personal information after the justifiable business need or the outlined retention period, unless a longer retention period is required or permitted by law.

Why it helps: Your personal information will eventually be deleted or anonymized, reducing the long-term risk of data exposure, unless legally required otherwise.

After that time, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

9.**Retention of Your Personal Information**, paragraph 1 · Citation strength: strong

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