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Plain-English summary
Poe's AI services present risks through the potential use of personally identifiable information by AI model providers and developers in group chats (risk_flags-1), and the use of user interactions for training purposes by Half Shaded bots or apps (risk_flags-2). Poe collects your name, email, and IP address for account creation (data_use-1). Your chat content is shared with AI model providers and, for half shield bots, with third-party developers, making it crucial to avoid sharing sensitive information, as this data will also be shared (data_use-2). Additionally, developers may view your interactions under specific conditions such as sharing, group chats, the memory feature, or half shield bots (data_use-3). Each AI model provider defines its own chat retention schedule (gotchas-1).
90% confidence
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Risk Flags
Critical terms that can significantly harm users; often hard to reverse.
high95% confidence
Personally identifiable information may be used by AI model providers and developers in group chats.
AI model providers and developers may receive limited personally identifiable information in group chats to help the model distinguish between users.
Why it matters: In group chat interactions, AI model providers and developers may receive personally identifiable information about you.
Your interactions with bots and apps are aggregated or anonymized before they are shared with AI model providers or developers, unless you interact with other users in group chats, in which case AI model providers and developers may receive limited personally identifiable information to help the model distinguish between users.
Your interactions may be used for AI model training if you use Half Shaded bots or apps.
Interactions with Half Shaded bots or apps may be used for training purposes.
Why it matters: Your chat interactions may be used to train AI models if you use Half Shaded bots or apps.
Your interactions with the bot or app may be used for training purposes.
**Understanding the privacy shield**, paragraph 7 · Citation strength: strong
Data Use
How your data is collected, processed, and shared.
medium95% confidence
Poe collects name, email, and IP address for account creation.
Poe collects information such as your name, email address, and IP address to create your Poe account.
Why it matters: Poe collects your name, email address, and IP address when you create an account.
We collect information such as your name, email address, and IP address to create your Poe account.
**You have questions, we have answers – FAQs**, paragraph 1 · Citation strength: strong
medium90% confidence
Chats are shared with AI model providers and third-party developers, and sensitive information should not be shared.
The contents of chats are shared with AI model providers and, if using half shield bots or apps, with third-party developers. Any personal data included in chats is shared with AI model providers and may be shared with developers, so caution is advised against sharing sensitive information.
Why it matters: Your chat content is shared with AI model providers, and potentially with third-party developers, if you use half shield bots or apps. You should avoid sharing sensitive information, like credit card numbers, in your chats because this data will be shared.
Although we take steps to help keep your identity private, any personal data you include in your chats with the bots or apps is shared with the AI model providers and may be shared with developers (remember, please use caution and avoid sharing sensitive information, such as your credit card number, with the bots and apps).
**You have questions, we have answers – FAQs**, paragraph 5 · Citation strength: strong
medium90% confidence
Interactions with bots and apps may be visible to developers in certain cases.
Your interactions with bots and apps are only visible to you and the model provider, unless you share them, interact with other users in group chats, use Poe’s memory feature, or interact with half shield bots or apps, in which case the developers who created those bots or apps may be able to see them.
Why it matters: Under certain conditions, such as sharing interactions, using group chats, enabling Poe's memory feature, or interacting with 'half shield' bots, developers of those bots or apps may be able to see your interactions.
Your interactions with bots and apps are only visible to you and the model provider, unless you share them, interact with other users in group chats, use Poe’s memory feature, or interact with half shield bots or apps (see below), in which case the developers who created those bots or apps may be able to see them.
Terms about how subscriptions renew or how to cancel service.
Not clearly stated: There is no information regarding cancellation or renewal policies in the provided text.
Gotchas
Tricky clauses that may be overlooked but can be a nuisance.
low90% confidence
AI model providers set their own retention schedules for chats.
Each AI model provider sets its own retention schedule for your chats, with some retaining them for 30 days.
Why it matters: AI model providers determine how long they keep your chat data, and this can vary by provider.
Each provider sets their own retention schedule (e.g. OpenAI and Anthropic retain your chats for 30 days).
**You have questions, we have answers – FAQs**, paragraph 10 · Citation strength: strong
Protections
Commitments and features that benefit the user.
Protection95% confidence
Official Poe bots and user-created prompt bots using major AI models do not train on your chats.
Official Poe bots and user-created prompt bots using OpenAI, Anthropic, Google, and Meta’s AI models do not train on your chats and cannot access them for anything other than to produce the requested LLM response.
Why it helps: Your chat data with these specific bots is protected from being used for AI model training.
Official Poe bots and user-created prompt bots using Open AI, Anthropic, Google, and Meta’s AI models do **not**train on your chats and cannot access your chats for anything other than to produce the requested LLM response
**You have questions, we have answers – FAQs**, paragraph 7 · Citation strength: strong
Protection90% confidence
Your personal data is not sent to AI model providers unless you include it in chats.
The personal data associated with your Poe account (e.g., name and email) is not sent to AI model providers, meaning they do not know who you are when they receive your chat contents, unless you choose to include identifiable data in your chats.
Why it helps: Your primary account identifiers are kept separate from your chat content when sent to AI model providers, enhancing your privacy unless you explicitly include identifiable information within the chats.
The personal data associated with your Poe account (e.g. name and email) is not sent to our AI model providers – in other words, they do not know who you are when they receive the contents of your chats from us, unless you choose to include identifiable data in your chats with bots or apps.
**You have questions, we have answers – FAQs**, paragraph 3 · Citation strength: strong
Protection90% confidence
Poe offers controls over its memory feature, including deletion.
If you use Poe’s memory feature, Poe will remember context from interactions and share it with model providers. You control when and how Poe stores memory, with options to turn the feature on or off and view or delete your memory summary in settings.
Why it helps: You have direct control over Poe’s memory feature, allowing you to manage and delete data that helps personalize responses, giving you agency over your data's use.
If you use Poe’s memory feature, Poe will remember helpful context from your interactions with bots or apps powered by model providers and share that memory with other model providers you interact with on Poe, making responses to chats more personalized and relevant. Poe’s memory feature is only available when you interact directly with bots or apps powered by model providers; it will not generate memory from your interactions with bots or apps powered by other developers or group chats. You control when and how Poe stores memory. You can turn the feature on or off and view or delete your memory summary in your settings page.
**You have questions, we have answers – FAQs**, paragraph 4 · Citation strength: strong
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