Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
The service has concerning practices regarding user privacy. Your in-game communications, including voice and text chat, are explicitly stated to be visible or audible to others (risk_flags-1) and may be recorded, stored, and monitored by the company (risk_flags-3). Additionally, the service utilizes advanced automated tools to scan communications and monitor activity for violations and harmful behavior (risk_flags-2).
90% confidence
Ask Verbaterm
Follow up on findings with grounded answers from this review. Not legal advice.
Risk Flags
Critical issues and red flags that could indicate significant risks to the user.
high95% confidence
In-game communications can be seen or overheard by others.
When you use voice and text chat features in Riot Services, the personal information you disclose may be seen or overheard by others.
Why it matters: Users' privacy is at risk as their voice and text communications within the game can be accessed by other players.
When you use these features, the personal info you disclose may be seen or overheard by others.
A. Players, paragraph 3 · Citation strength: strong
high95% confidence
Content may be scanned and monitored for violations.
The service uses advanced tools to automatically scan content like communications through social features (voice and text chat) and monitor activity for violations, unauthorized activity, security risks, and harmful behavior.
Why it matters: Your communications and behavior within the service are subject to automated scanning and monitoring, potentially leading to detection and actions against you based on policy violations or perceived harmful behavior.
We use advanced tools to automatically scan certain types of content such as communications through social features like voice and text chat, and to monitor activity, such as patterns of behavior. Such advanced automated tools are used for the purposes of detecting and preventing violations of our policies or terms, unauthorized activity or other security risks, and illegal, fraudulent, offensive, inappropriate, or other harmful behavior.
PERSONAL INFO WE COLLECT AND USE, paragraph 15 · Citation strength: strong
high90% confidence
Voice and text chat may be recorded, stored, and monitored.
Riot Games records and stores, and reserves the right to monitor, voice and text chat and similar details about optional interactions for a period they determine appropriate.
Why it matters: Your voice and text communications, as well as other optional interactions, may be recorded, stored, and monitored by the company for an indefinite period.
We also record and store, and reserve the right (but have no obligation and where legally permissible) to monitor voice and text chat and similar details about optional interactions for a period we determine is appropriate to help us, among other things, address disruptive behavior, enforce our rules and policies and [Terms of Service](https://www.riotgames.com/en/terms-of-service), and foster a safer and more positive gaming community for our players.
D. Communication & Player Behavior, paragraph 2 · Citation strength: strong
Data Use
Practices around the collection, processing, and sharing of user data.
low90% confidence
User activity is analyzed to improve services.
When you use Riot Services, the company analyzes your activity to understand usage, improve services, develop new features, and measure their impact.
Why it matters: Your usage patterns and interactions within the service will be analyzed to enhance the product, which is a common practice.
When you use Riot Services, we analyze your activity to understand usage, improve services, develop new features, and measure their impact.
A. Players, paragraph 3 · Citation strength: strong
Cancellation/Renewal
Terms related to subscription, cancellation, and renewal policies.
Not clearly stated: There are no explicit details about cancellation or renewal processes, automatic renewals, or associated fees in the provided clauses.
Gotchas
Potentially overlooked clauses that could be disadvantageous or surprising to the user.
Not clearly stated: There are no identified clauses that represent significant 'gotchas' for the user based on the provided text excerpts.
Protections
Practices that protect user rights or offer consumer benefits.
Protection95% confidence
No collection of sensitive personal information.
Riot Games does not collect sensitive personal info, as defined under comprehensive state privacy laws.
Why it helps: This helps protect users by ensuring that particularly sensitive categories of personal data are not collected by the service.
We do not collect sensitive personal info, as defined under comprehensive state privacy laws, including the California Consumer Privacy Act and the European Union’s GDPR.
PERSONAL INFO WE COLLECT AND USE, paragraph 3 · Citation strength: strong
Report an issue
Flag a citation problem, stale policy text, or incorrect company match.
Verbaterm boundaries
This public review is informational only and is not legal advice. Verbaterm shows only findings tied to the cited source snapshot above.