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Plain-English summary
Sephora collects a wide range of personal information, including sensitive data such as physical characteristics, health information, and demographic data. There's a risk that your information could be exposed to third parties through links on Sephora's sites that are not governed by Sephora's privacy policy, or via business partnerships where your data will be subject to the partner's privacy policy. Data collected could also be broadly shared with other companies during a transfer of control. Furthermore, if you enable beacons on your mobile device, Sephora collects device and location information in stores. Additionally, while Sephora implements security measures, they state that no system is perfect, and there's a risk of unauthorized access to your account if you remain logged in on a shared device. Finally, any content you post in public forums on Sephora's sites will be publicly available, and Sephora may ask to disclose your information to other third parties not listed in their policy.
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Risk Flags
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Broad collection of personal characteristics and sensitive information
Sephora collects Physical Characteristics, Health and Medical Information, and Demographic Data, some of which may include characteristics of protected classifications.
Why it matters: This means Sephora collects potentially sensitive personal information about you, including details about your physical appearance, health, and demographic background, which could include protected characteristics.
**Physical Characteristics** Including skin tone and type, hair color and type, eye color, and other beauty profile information you provide.
What Personal Information We Collect, paragraph 9 · Citation strength: strong
medium90% confidence
Third-party privacy practices not covered
Sephora's sites may include links to websites and/or applications operated and maintained by third parties, but Sephora has no control over their privacy practices.
Why it matters: When you click on links to third-party websites or applications from Sephora's sites, your personal information will be subject to the privacy practices of those third parties, which may differ from Sephora's policy.
Our Sites may include links to websites and/or applications operated and maintained by third parties. Please note that we have no control over the privacy practices of websites or applications that we do not own. We encourage you to review the privacy practices of those third parties.
Information collected via in-store beacons if enabled on mobile device
Some Sephora stores use technology that transmits a Bluetooth signal to and/or works with your mobile device running the Sephora mobile application (the “Beacon”). If the Beacon is enabled on your mobile device, Sephora collects Device Information, Other Unique Identifiers, and Geolocation Data when you visit their stores.
Why it matters: If you have the Sephora mobile application and beacons enabled, Sephora can collect your device information, unique device identifiers, and precise location data when you are in their stores.
In addition, some of our stores utilize technology that transmits a Bluetooth signal to and/or works with your mobile device running Sephora mobile application (the “Beacon”). If you have enabled the Beacon on your mobile device, we collect Device Information and Other Unique Identifiers and Geolocation Data when you visit our stores.
How We Collect Your Personal Information, paragraph 4 · Citation strength: strong
Data Use
How your data is collected, used, and shared.
medium90% confidence
Sharing with Business Partners whose privacy policies govern use
Sephora may disclose personal information with business partners for joint products, services, or promotions. If you obtain a product or service from these partners, the information you provide will be disclosed to Sephora and them, and their use of your information is not governed by Sephora's privacy policy but by their own respective privacy policies.
Why it matters: If you interact with Sephora's business partners, your personal information may be shared with them and their use of your information will be subject to their privacy policies, not Sephora's, potentially leading to different data handling practices.
We may also disclose your personal information with Kohl’s in the event we suspect you are violating our terms or engaging in fraudulent behavior as it relates to our business. Where available, if you apply for or use one of our Sephora–branded credit cards, based on your direction to intentionally disclose the information, we disclose your information with the financial institutions we partner with that issue the card. If you decide to obtain a product or service that is offered by these partners, the information you provide will be disclosed to us and them. Their use of your information is not governed by this privacy policy but by their own respective privacy policies.
How We Disclose Your Personal Information, paragraph 4 · Citation strength: strong
medium90% confidence
Social media platforms' use of information not governed by Sephora's policy
Some Sephora websites have features made available by social media platforms and networks that may result in information being collected or disclosed between Sephora and such parties, and these platforms' use of your information is not governed by Sephora's privacy policy.
Why it matters: When you interact with social media features on Sephora's websites, your information may be shared with social media platforms, and their handling of your data will not be covered by Sephora's privacy policy.
Some of our websites have features such as, plugins, widgets, and/or other tools made available by social media platforms and networks that may result in information being collected or disclosed between us and such parties. Their use of your information is not governed by this privacy policy.
How We Disclose Your Personal Information, paragraph 5 · Citation strength: strong
low90% confidence
User content posted in public forums will be publicly available
Some Sephora websites provide the opportunity to post content in a public forum, such as the online social Beauty Insider Community. If you decide to submit information in these public forums, that information will be publicly available.
Why it matters: Any information you choose to post in public forums on Sephora's websites, like the Beauty Insider Community, will be accessible to the public, meaning it can be viewed by anyone.
Some of our websites provide the opportunity to post content in a public forum. For example, Sephora’s online social Beauty Insider Community allows you to participate in Sephora Groups; Sephora Conversations, and the Sephora Gallery; to provide Ratings & Reviews; and to receive product recommendations. If you decide to submit information in these public forums, that information will be publicly available.
How We Disclose Your Personal Information, paragraph 6 · Citation strength: strong
medium90% confidence
Personal information may be disclosed during transfer of control
Sephora may disclose personal information with another company that buys some, or all, of its assets or stock, and that company may use and disclose personal information for purposes similar to what is described in this policy. Sephora may also disclose personal information with prospective purchasers to evaluate the proposed transaction.
Why it matters: Your personal information could be transferred to another company if Sephora is acquired or undergoes a change of control, and that company may then use your information for its own purposes.
We may disclose personal information with another company that buys some, or all, of the assets or stock of Sephora, and that company may use and disclose personal information for purposes similar to what is described in this policy. Sephora may also disclose personal information with prospective purchasers to evaluate the proposed transaction.
How We Disclose Your Personal Information, paragraph 8 · Citation strength: strong
low90% confidence
Sephora may ask to disclose information to other third parties
Sephora may ask if you would like them to disclose your information with other third parties not described elsewhere in their privacy policy.
Why it matters: You might be asked if Sephora can share your personal information with other third parties that are not explicitly mentioned in their privacy policy.
We may ask if you would like us to disclose your information with other third parties who are not described elsewhere in this privacy policy.
How We Disclose Your Personal Information, paragraph 9 · Citation strength: strong
Cancellation and Renewal
Terms related to subscription, cancellation, and renewal.
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Gotchas
Potentially overlooked clauses that may include trap doors, one-sided power, or gotchas.
medium90% confidence
Security measures are not perfect
Sephora states they maintain reasonable and appropriate physical, electronic, and procedural safeguards designed to help protect personal information. However, they also state that no method of transmission over the internet or security system is perfect, and they cannot promise that information will remain secure in all circumstances.
Why it matters: While Sephora implements security measures, they acknowledge that no system is entirely foolproof, meaning your personal information may still be vulnerable in certain circumstances.
We realize that individuals trust us to protect their personal information. We maintain reasonable and appropriate physical, electronic, and procedural safeguards designed to help protect your personal information. While we attempt to protect your personal information in our possession, no method of transmission over the internet or security system is perfect, and we cannot promise that information about you will remain secure in all circumstances.
How We Protect Your Personal Information, paragraph 2 · Citation strength: strong
medium90% confidence
Risk of unauthorized access if logged in on a shared device
If you choose to remain logged in to your account, anyone with access to your device will be able to access and make changes to your account and may be able to make purchases.
Why it matters: Remaining logged in on a shared device could allow others to access your account, change your settings, or make purchases without your permission, especially if the device isn't properly secured.
For your convenience, our Sites include functionality that allows you to remain logged in so that you do not have to re-enter your password each time you want to access your account. If you choose to remain logged in, you should be aware that anyone with access to your device will be able to access and make changes to your account and may be able to make purchases through your account. For that reason, if you choose to remain logged in, we strongly recommend that you take appropriate steps (such as enabling the “Passcode Lock” security feature on your mobile device) to protect against unauthorized access to, and use, of your account.
How We Protect Your Personal Information, paragraph 3 · Citation strength: strong
Protections
Commitments and features that protect consumers.
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