Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
SimpliSafe's privacy policy indicates potential risks, including the transfer or sale of your personal information if the company undergoes a change in business ownership (risk_flags-1). While the company employs reasonable security measures, it explicitly states it cannot guarantee the security of personal information transmitted, and advises against sending confidential information via unencrypted emails (risk_flags-2, risk_flags-3). SimpliSafe collects audio and video recordings from security cameras for service provision, retaining them for 30 days unless further consent is given. Users are solely responsible for ensuring their use of camera-enabled products complies with state privacy laws, such as displaying notices about recording (data_use-2). The policy also notes the use of session replay, mouse movement, and keystroke tracking for site functionality evaluation. Personal information, including browsing and shopping habits, may be shared with strategic partners for offers and used by advertising partners and ad networks for targeted advertisements (data_use-4, data_use-5). Additionally, SimpliSafe may retain some of your personal information after account closure for business, archival, and fraud prevention purposes.
90% confidence
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Risk Flags
3 findings
Clauses that indicate potential for significant user harm, such as data breaches, privacy violations, or financial loss.
high90% confidence
Data transfer upon business change
If SimpliSafe's business ownership changes or assets are transferred, your personal information may be transferred or sold to the new owner. The personal information would remain subject to the terms of the applicable privacy policy in effect at the time of such transfer, unless otherwise permitted or directed by applicable law.
Why it matters: Your personal information could be transferred to a new owner if SimpliSafe's business changes hands. This means your data may be controlled by a different entity than the one you originally entrusted it to, potentially under different privacy policy terms if allowed by law.
If the ownership of all or substantially all of our business changes or we otherwise transfer assets relating to our business or the Site to a third party, such as by merger, acquisition, bankruptcy proceeding or otherwise, we may transfer or sell your Personal Information to the new owner. In such a case, unless permitted or otherwise directed by applicable law, your Personal Information would remain subject to the terms of the applicable privacy policy in effect at the time of such transfer.
SimpliSafe Product or Account Interaction with SimpliSafe Partners, paragraph 6 · Citation strength: strong
medium90% confidence
Security guarantee limitations
SimpliSafe uses commercially reasonable security measures but cannot guarantee, ensure, or warrant the security of any personal information transmitted. There is no guarantee that personal information may not be accessed, disclosed, altered, or destroyed by breaches of their safeguards.
Why it matters: While SimpliSafe implements security measures, they explicitly state that they cannot guarantee the complete security of your personal information. This means there's a risk your data could be compromised despite their efforts.
We use commercially reasonable physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your Personal Information. However, since the Internet is not a 100% secure environment, we cannot guarantee, ensure or warrant the security of any Personal Information you transmit to us. There is no guarantee that Personal Information may not be accessed, disclosed, altered or destroyed by breach of any of our physical, technical or managerial safeguards.
SECURITY OF YOUR PERSONAL INFORMATION, paragraph 1 · Citation strength: strong
medium90% confidence
Unencrypted communications
Emails and other communications sent to SimpliSafe through their site are not encrypted, except for certain channels like secure chat. Users are advised not to communicate confidential information through these unencrypted means.
Why it matters: Sending sensitive information via email or other unencrypted channels on the SimpliSafe site could expose your data to interception. You are explicitly warned against sharing confidential information this way.
Please note that e-mails and other communications you send to us through our Site are not encrypted, outside of certain channels such as secure chat, and we strongly advise you not to communicate any confidential information through these means.
SECURITY OF YOUR PERSONAL INFORMATION, paragraph 1 · Citation strength: strong
Data Use
2 findings
How the company collects, uses, and shares your personal information.
medium95% confidence
Responsibility for compliance with state privacy laws regarding cameras
Privacy laws in your state may impose obligations on you regarding the use of security cameras or other camera-enabled products. SimpliSafe states that you, not SimpliSafe, are solely responsible for complying with any applicable laws when using such products, such as displaying notices to visitors about audio and video recording.
Why it matters: You are solely responsible for ensuring your use of SimpliSafe's camera-enabled products complies with your local privacy laws. Failing to do so, such as not displaying required notices, could lead to legal issues for you.
NOTE: Privacy laws in your state may impose certain obligations on you and your use of the security camera(s) or other camera-enabled products. You (not SimpliSafe) are solely responsible for ensuring that you comply with any applicable laws when you use such camera-enabled products. For example, you may be required to display a notice (even inside) that alerts visitors that you are using a security camera or other camera-enabled products that are recording audio and video. Please also consider that recording and sharing of video that involves other people may affect their privacy rights.
Sensitive Personal Information, paragraph 1 · Citation strength: strong
medium90% confidence
Sharing with strategic partners for offers
SimpliSafe may share your personal information, including information about how you browse and shop, with strategic partners and other third parties who provide offers SimpliSafe thinks may be of value to you.
Why it matters: Your personal information, including details about your browsing and shopping habits, may be shared with strategic partners who will then send you offers they believe you'll find valuable. This could lead to targeted marketing from third parties.
We may share your Personal Information, including Personal Information about how you browse and shop, with certain strategic partners and other third parties that provide offers we think may be of value to you
Our business purposes for collecting this Personal Information:, paragraph 10 · Citation strength: strong
Cancellation & Renewal
All clear
Details about how to cancel services, and conditions for account termination or renewal.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
All clear
Potentially overlooked clauses that may be to the detriment of the user.
✓
Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
2 findings
Clauses that offer explicit benefits or safeguards to the user.
Protection90% confidence
Consent required for partner product integrations
If you choose to enable or connect to partner products and services, SimpliSafe may share certain personal information with partners for authentication and integration. Your consent is required for these exchanges, and you can revoke or disable it at any time. SimpliSafe also requires your permission before sharing personal information with partners in other circumstances.
Why it helps: This ensures that your personal information is only shared with third-party partners for integrations and other purposes with your explicit consent, giving you control over who accesses your data and the ability to withdraw that consent.
Your consent is required to allow any of these exchanges or requests for control and you will be able to revoke or disable it at any time. In addition, SimpliSafe may share Personal Information with such partners with your permission. For example, when you enroll or activate Partner Products and Services, you may be asked for your permission to share certain data between SimpliSafe and our partner. SimpliSafe requires your consent before sharing Personal Information in these circumstances.
SimpliSafe Product or Account Interaction with SimpliSafe Partners, paragraph 1 · Citation strength: strong
Protection95% confidence
No sale or sharing of short code messaging data for marketing
SimpliSafe explicitly states that they do not sell or share your personal information for marketing purposes when that personal information was obtained through short code messaging.
Why it helps: This provides a clear protection against the sale or sharing of your personal information for marketing when it originates from short code messaging, offering greater privacy for that specific data type.
For the avoidance of doubt, we do not sell or share your Personal Information for marketing purposes when that Personal Information was obtained through short code messaging.
Our business purposes for collecting this Personal Information:, paragraph 13 · Citation strength: strong
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