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Plain-English summary
The company mandates arbitration and waives jury trials for US residents (risk_flags-1) and disclaims implied or express warranties for its services (risk_flags-2). It may collect personal information from users aged 13 or older with consent (risk_flags-3). User-generated content licenses granted to the company are permanent, irrevocable, and worldwide (risk_flags-4), and content submitted to contests gives the company unconditional rights to use personal information without compensation or attribution (risk_flags-5). The company can monitor user messages and block communication systems for any reason (risk_flags-6). Additionally, virtual goods and currency acquired have no real-world monetary value and are non-refundable outside of the EU (risk_flags-7). The company can revoke virtual goods and currency obtained through bugs, hacks, or exploitation without notice or compensation (risk_flags-8) and can change or modify these virtual items at its discretion without liability (risk_flags-9). For EU residents, the right of withdrawal for virtual goods/currency is forfeited once accessed (risk_flags-10).
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Risk Flags
These clauses outline significant risks to the user, such as limitations on their legal rights, potential for service interruption or data loss, or one-sided terms regarding intellectual property. They often involve arbitration clauses, disclaimers of warranties, or broad indemnification requirements.
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Mandatory arbitration and waiver of jury trial applies to US residents
For users in the USA, the terms include provisions for mandatory arbitration and a waiver of jury trial regarding liability and dispute resolution.
Why it matters: If you live in the USA, disputes with the company must be resolved through mandatory arbitration and you waive your right to a jury trial.
Depending on where you live, there are important terms regarding liability and dispute resolution (including mandatory arbitration and waiver of jury trial if you live in the USA).
SYBO Terms of Service (“TOS”), paragraph 5 · Citation strength: strong
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Service provider disclaims implied or express warranties
SYBO and its affiliates, partners, and licensors disclaim any implied or express warranties or representations regarding the services, including allegations of negligence or lack of satisfactory quality, merchantability, or fitness for purpose.
Why it matters: The company does not provide implied or express warranties for its services, meaning you may not have recourse if the service is negligent or not fit for its intended purpose.
(I) OUR DISCLAIMERS. EXCEPT AS WE HAVE SET OUT ELSEWHERE IN THESE TOS, SYBO AND ITS AFFILIATES, PARTNERS AND LICENSORS DISCLAIM ANY IMPLIED OR EXPRESS WARRANTIES OR REPRESENTATIONS REGARDING THE SERVICES. THIS INCLUDES WITHOUT LIMITATION ANY ALLEGATIONS OF: (I) NEGLIGENCE; OR
WARRANTIES AND LIABILITY, paragraph 7 · Citation strength: strong
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Company can collect personal information from users age 13 or older with consent
Regardless of a user's age, they can access and use the services, but if they are 13 years or older (or 16 in certain EU jurisdictions), the company may collect personal information with their consent within its services.
Why it matters: The company may collect your personal information if you are age 13 or older (or 16 in certain EU jurisdictions), with your consent.
Regardless of your age, you can access and use our Services, However, if you are 13 years or older (or 16 in certain jurisdictions in the European Union), we may collect personal information with your consent within our Services.
ACCESSING AND USING OUR SERVICES, YOUR RIGHTS, paragraph 4 · Citation strength: strong
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User-generated content licenses are permanent, irrevocable, and worldwide
When a user makes their User Generated Content available through the services, they grant a non-exclusive, permanent, irrevocable, worldwide, sublicensable, royalty-free license to use, modify, reproduce, create derivative works from, distribute, transmit, communicate, and publicly display/perform their User Generated Content in connection with the Services.
Why it matters: By sharing content, you grant the company a broad license to use your content permanently, irrevocably, and worldwide.
So, when you make your User Generated Content available through the Services you give us a non-exclusive, permanent, irrevocable, worldwide, sublicensable, royalty-free license to use, modify, reproduce, create derivative works from, distribute, transmit, communicate and publicly display/perform your User Generated Content in connection with the Services.
USER GENERATED CONTENT AND COMMUNITY CONTENT, paragraph 2 · Citation strength: strong
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User-generated content submitted to contests gives SYBO unconditional rights to use name, image, and other information
When submitting user-generated content and information as part of a SYBO contest, the user gives SYBO the unconditional right to use their name, image and other information without further obligation, notice or compensation. Users forfeit any claim or right to attribution or credit for user-generated content, even if altered.
Why it matters: If you participate in a contest, the company can use your name, image, and submitted information without any obligation or compensation to you, and you lose rights to attribution.
When you submit your user-generated content and information as part of a SYBO contest, you give SYBO the unconditional right to use your name, image and other information submitted during the course of the contest. You give us the right to use the information you provide without any further obligation, notice or compensation to you. Except where prohibited by law, you forfeit any claim or right to attribution or credit for your user-generated content, even in situations in which the content is ultimately changed, altered or modified in any way.
USER GENERATED CONTENT AND COMMUNITY CONTENT, paragraph 4 · Citation strength: strong
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Company can monitor messages and block use of communication systems for any reason
The company reserves the right to monitor the content of any user messages and prevent the use of any chat or other communication systems for any reason.
Why it matters: The company can monitor your messages and may block your use of communicating within the service for any reason.
SYBO reserves the right to monitor the content of any of your messages and prevent your use of any such chat or other communication systems for any reason.
ACCESSING AND USING OUR SERVICES, YOUR RIGHTS, paragraph 32 · Citation strength: strong
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Virtual goods and currency have no real-world monetary value and are non-refundable outside of EU
Virtual Goods and Virtual Currency are digital items only with no cash value or real world existence, and cannot be bought, sold, gifted, transferred, or redeemed for real money, goods, or items of monetary value. All payments are non-refundable and non-transferable except as expressly provided in the TOS. For residents outside the European Union, all purchases are final with no refunds or returns accepted.
Why it matters: Any virtual goods or currency purchased have no real-world value and cannot be refunded or transferred if you are located outside the EU.
Virtual Goods and Virtual Currency are digital items only with no cash value or real world existence and cannot be ‘bought’, ‘sold’, gifted, transferred or redeemed, whether or not for other Virtual Goods, Virtual Currency, ‘real world’ money, goods, services or items of monetary value.
Company can revoke virtual goods and currency without notice or compensation
The company reserves the right to revoke from users (without notice or compensation) any Virtual Goods and/or Virtual Currency that have been obtained by users by way of bug, hack, exploitation of services, or promotional offers.
Why it matters: Virtual goods or currency you obtained through bugs, hacks, exploitation, or promotional offers can be revoked without warning or reimbursement.
SYBO reserves the right to revoke from users (without notice or compensation) any Virtual Goods and/or Virtual Currency that have been obtained by users by way of (for example) bug, hack or exploitation of the Services or promotional offers.
Company can change or modify virtual goods or currency at its discretion without liability
The scope, variety, and type of Virtual Goods and Virtual Currency a user may obtain can change at any time, and the company has the right to manage, regulate, control, modify, or remove them at its sole discretion if necessary for the ongoing operation of the Services or other legitimate reasons, without liability to the user.
Why it matters: The virtual goods and currency you acquire can be changed or modified by the company at any time, without them being liable to you.
The scope, variety and type of Virtual Goods and Virtual Currency that you may obtain can change at any time and we have the right to manage, regulate, control, modify or remove Virtual Currency or Virtual Goods in our sole discretion if we consider any of this necessary for the ongoing operation of the Services or for other legitimate reasons, in which case we will have no liability to you or anyone for the exercise of such rights.
User forfeits right of withdrawal for virtual goods/currency once accessed (EU residents)
For residents in the European Union, while there is a right to withdraw from a purchase within 14 days, users expressly acknowledge that they lose this right once the performance of the service has begun and their account is provided with access to the Services, Virtual Goods, and/or Virtual Currency.
Why it matters: If you are an EU resident, you lose your right to cancel a purchase within 14 days once you have accessed the virtual goods or currency.
You hereby expressly acknowledge that you lose your right of withdrawal once the performance of our service has begun and your account is provided with access to the Services, Virtual Goods and/or Virtual Currency. You agree that the supply of the Services, Virtual Goods and/or Virtual Currency and the performance of services begins immediately after you complete your purchase. Therefore, once access to the Services, Virtual Goods and/or Virtual Currency has been enabled on your account, the contract has been fully performed by us.
These clauses explain how the company collects, uses, shares, and protects user data. This includes details about data retention, third-party sharing, and user controls over their information. This section also highlights any commitments to data minimization or anonymization.
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No data-use concerns flagged
Verbaterm only flags concerns it can cite. No source-backed data-use findings are shown here.
Cancellation and Renewal
These clauses describe the terms under which a user or the company can cancel the service, including any notice periods, penalties, or procedures for termination. It also covers automatic renewal policies, refund eligibility, and how to manage subscriptions. This section will also highlight if the user must keep their account active to avoid losing features or access.
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Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
These clauses contain terms that are not immediately obvious and could lead to unexpected outcomes for the user. This includes nuances in how the service works, lesser-known restrictions, or conditional clauses that might impact user experience or rights.
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Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
These clauses highlight commitments and features that protect the user’s rights, privacy, or provide them with significant benefits. This includes clear refund policies, robust data security measures, user controls over their information, or explicit commitments to user privacy.
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Users can report inappropriate Display Names for human review
If a user sees a Display Name that appears to violate the rules, they can report it to the company for human review by emailing support@sybogames.com.
Why it helps: Users have a mechanism to report inappropriate content, which can help maintain a safe and respectful community environment. This demonstrates the company's commitment to user-led moderation and review.
If you see a Display Name that appears to violate these rules, you can report it to us for human review by emailing [support@sybogames.com](mailto:support@sybogames.com).