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Privacy policy

FreeTaxUSA

Review these first

Score88.0
Reviewed
Policy typePrivacy policy
Concern findings4
Protections2
Source supportStrong

Source provenance

Verified official source
Retrieved
Last checked
PublishedAutomated refresh
Source URLhttps://www.freetaxusa.com/privacy

Canonical URL: https://www.freetaxusa.com/privacy/

What changedMaterial language shifts detected around refund, personal data, privacy, sell your. 85 new line(s), 43 removed line(s).

Snapshot hash fb28245daa3fda904e36e3181af3982390a022450c83ed5a7351049150173872

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

This privacy policy indicates that your personal information, including sensitive tax data, may be transferred during business transitions (risk_flags-1) and that your data will be retained for up to eight years (risk_flags-2). Files uploaded to 'My Tax Files' are retained for two years. Your browsing activity may be shared for cross-context behavioral advertising (data_use-1), and customer review data you provide may be shared publicly for marketing (data_use-2).

90% confidence

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Follow up on findings with grounded answers from this review. Not legal advice.

Risk Flags

2 findings

Critical issues and red flags, like rights waivers or material service limitations.

medium95% confidence

Personal information may be transferred during business transitions.

User personal information may be transferred as part of the assets in the event of a business transition, such as a merger, acquisition, or bankruptcy.

Why it matters: Your personal information, including sensitive tax data, may be transferred to another company if TaxHawk undergoes a merger, acquisition, or bankruptcy.

In the event TaxHawk evaluates or conducts a business transition whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, such as a merger, being acquired by another company, or selling a portion of its assets, the personal information of users will, in most instances, be part of the assets transferred.

Data security, paragraph 1 · Citation strength: strong

medium95% confidence

Data retained for up to eight years.

All data collected will be retained for a maximum of eight years from October 31st of the IRS tax filing year, plus a short administrative period for deletion.

Why it matters: Your tax return data and associated personal information may be stored for up to eight years after the tax filing year.

All data collected by us will be retained for a maximum period of eight (8) years calculated from October 31st of the IRS tax filing year in which the return is due, plus a short administrative period for scheduled deletion (the "Deletion Date").

Data retention policy, paragraph 1 · Citation strength: strong

Data Use

2 findings

How your data is collected, processed, and shared with others.

medium90% confidence

Browsing activity is shared for cross-context behavioral advertising.

Information about your browsing activity may be considered "sharing" of personal information for cross-context behavioral advertising under some state privacy laws, even though tax return information is not involved.

Why it matters: Your browsing activity may be shared with advertising partners for personalized ads on other websites.

Under some state privacy laws, providing information about your browsing activity to our advertising partners so they can show you ads on other websites may be considered "sharing" your personal information for cross-context behavioral advertising, even though no tax return information or personally identifiable financial information is involved and no money changes hands.

Tracking technologies / cookies, paragraph 1 · Citation strength: strong

low90% confidence

Customer review data may be shared publicly for marketing.

If you choose to provide a review, it and some details you provide may be shared with the public for marketing use on the website.

Why it matters: Your customer reviews and associated details might be published publicly on the website for marketing purposes.

If you choose to provide a review, you consent to its publication. We may use AI to assist in categorizing and analyzing customer review data. We take steps to exclude sensitive information from this analysis. The review and some details provided by you may be shared with the public for marketing use on our website.

Data storage, paragraph 1 · Citation strength: strong

Cancellation & Renewal

All clear

How and when you can cancel, and what happens with renewals.

Looking good

No billing surprises spotted

Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.

Gotchas

All clear

Surprising, problematic, or subtle clauses that could be easily missed.

Looking good

No hidden gotchas

Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.

Protections

2 findings

User-friendly clauses and product features that protect you.

Protection95% confidence

User control over optional communications.

You can specify whether or not you wish to receive optional communications, such as promotional material, when creating your account, by editing your user profile, or by unsubscribing.

Why it helps: You have control over receiving promotional emails, allowing you to manage unwanted communications.

These are considered optional communications and you, as the recipient, can specify whether or not you wish to receive this type of communication. This can be done while creating your account, by using the Edit User Profile portion of the application after signing in, by clicking on the "Unsubscribe" link in the footer of every optional email or by following the instructions found at the following link: https://www..com/unsubscribe .

What Data We Use, paragraph 2 · Citation strength: strong

Protection95% confidence

Right to access, amend, or delete personal information.

You have the right to amend or update inaccurate or incomplete personal information, request deletion of your personal information, or request that TaxHawk no longer use it.

Why it helps: This gives you control over your personal data, allowing you to correct inaccuracies or request its removal.

You also have the right to amend or update inaccurate or incomplete personal information, request deletion of your personal information, or request that we no longer use it.

What Data We Use, paragraph 2 · Citation strength: strong

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