Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
Toggl does not guarantee absolute data security, does not respond to "do not track" signals, and is not responsible for the privacy practices of third-party services. They collect profile data and automatically gather usage data.
85% confidence
Ask Verbaterm
Follow up on findings with grounded answers from this review. Not legal advice.
Risk Flags
3 findings
Key issues to be aware of. These are areas that commonly disadvantage users.
Not clearly stated: How the company uses or processes data from the
high95% confidence
No guarantee of data security
The policy states that no security measure is perfect and they cannot guarantee that personal data will be absolutely safe from unauthorized processing, accidental loss, alteration, or destruction.
Why it matters: Your personal data may not be absolutely safe from unauthorized or unlawful processing or accidental loss, alteration or destruction, or that they will indeed be intact and confidential at all times or shortly available after any Service incident.
However, please be aware that no security measure is perfect. Our efforts notwithstanding, we cannot guarantee that your Personal Data, during transmission over the internet or while stored in our systems or those of our service providers or while otherwise in our care, will be absolutely safe from unauthorised or unlawful processing or accidental loss, alteration or destruction, or that they will indeed be intact and confidential at all times or shortly available after any Service incident.
Personal Data Security, paragraph 1 · Citation strength: strong
medium90% confidence
Third-party services are not their responsibility
The company states they are not responsible for the privacy practices of third-party service providers and advises users to check the service and provider policies before integration.
Why it matters: The company is not responsible for the privacy practices (or other acts or omissions) of third-party service providers. You should ensure you trust the service and the provider in question and are satisfied with the provider's policies before integrating.
And please note that we are not responsible for the privacy practices (or other acts or omissions) of such third-party service providers, so it would be advisable for you to make sure, before the integration, that you trust the service and the provider in question and are satisfied with the provider’s policies.
Disclosure of Personal Data, paragraph 1 · Citation strength: strong
medium90% confidence
No response to "do not track" signals
The service and websites do not respond to web browsers' "do not track" signals, and data processing practices are not altered upon receipt of such a signal.
Why it matters: Your web browser's "do not track" signals will not alter their data processing practices.
The Service and Websites do not respond to web browsers’ “do not track” signals and our data processing practices are not altered upon our receipt of such a signal.
How the company collects, uses, and shares your data.
?
Not clearly stated
No cited data-use findings — wording is unclear
How the company uses or processes data from the
Cancellation and Renewal
Not clearly stated
How to cancel the service, and what happens afterward.
?
Not clearly stated
No cited billing terms — wording is unclear
The policy does not clearly state how to cancel or renew services, what happens to personal data after cancellation, or the terms of any automatic renewals.
Gotchas
Not clearly stated
Less-common but significant clauses that may be to your detriment.
?
Not clearly stated
No cited gotchas — wording is unclear
The policy does not clearly state any specific "gotchas" or particularly disadvantageous clauses beyond general risks and data use practices.
Protections
9 findings
Ways this policy protects you.
Not clearly stated: The policy does not clearly state any additional protections beyond those explicitly mentioned.
Protection95% confidence
No collection of personal data from children under 13
The company does not knowingly collect personal data from children under 13 (or under the higher minimum age of digital consent where required by local law, which in the EEA/UK can be up to 16).
Why it helps: This protects children's privacy by explicitly stating that their personal data will not be knowingly collected, aligning with privacy regulations.
Our Services are not directed to children. We do not knowingly collect personal data from children under 13 (or under the higher minimum age of digital consent where required by local law, which in the EEA/UK can be up to 16).
Table of contents, paragraph 1 · Citation strength: strong
Protection90% confidence
Process to delete children's data
If you believe a child has provided personal data, you can contact the company, and they will take appropriate steps to delete such data.
Why it helps: This provides a mechanism for users to request the deletion of children's personal data if it has been provided, adding a layer of protection for minors.
If you believe that a child has provided us with personal data, please contact us and we will take appropriate steps to delete such data.
Table of contents, paragraph 1 · Citation strength: strong
Protection90% confidence
Ability to opt out of third-party cookies
You can remove cookies individually or altogether, or refuse certain types of cookies using your browser settings.
Why it helps: This gives you control over third-party cookies, allowing you to manage your online tracking preferences.
While cookies are important for the proper functioning of the Service and websites, you can remove them individually or altogether, or refuse certain types of cookies using your browser settings.
You can always opt out of receiving marketing messages. If you have a User Account, try adjusting your User Account settings. Otherwise, there should always be opt-out instructions in the message itself.
Why it helps: This allows you to control the marketing communications you receive, preventing unwanted solicitations.
As for Marketing Messages, you can always opt out of receiving these, but the variety of procedures for doing so may depend on the nature of the message and whether you have a User Account. If you do, try adjusting your User Account settings, and whether you have an account or not, there should always be opt-out instructions in the message itself.
Other Information, paragraph 11 · Citation strength: strong
Protection95% confidence
Data retention policy is in place
Toggl maintains a formal data retention policy that specifies retention periods for different categories of data and assigns responsibility for their enforcement.
Why it helps: A formal data retention policy ensures that your personal data is not kept indefinitely, contributing to better data governance and privacy.
Toggl maintains a formal data retention policy that specifies retention periods for different categories of data and assigns responsibility for their enforcement.
Duration of Personal Data storage, paragraph 1 · Citation strength: strong
Protection95% confidence
Personal Data is securely deleted or anonymized
Once the applicable retention period expires, Personal Data is securely deleted or irreversibly anonymized.
Why it helps: This ensures that your data is either permanently removed or made unidentifiable once it is no longer needed, reducing the risk of unauthorized access or misuse.
Once the applicable retention period expires, Personal Data is securely deleted or irreversibly anonymised.
Duration of Personal Data storage, paragraph 1 · Citation strength: strong
Protection95% confidence
Data transfer safeguards in place
When transferring Personal Data from countries participating in the European Economic Area ("EEA") to those which do not, or from the EEA to international organisations, the company ensures an adequate level of protection is provided.
Why it helps: This provides assurance that your personal data transferred internationally will be protected according to legal requirements, even when moving to jurisdictions outside the EEA.
We shall not transfer your Personal Data from countries participating in the European Economic Area (“EEA”) to those which do not, or from the EEA to international organisations, unless the recipient country or the particular person or entity receiving the data ensures an adequate level of protection for the data received, or, if it does not, then without applying such safeguards as legally required and/or without the transfer being subject to such other conditions as the law provides for these kinds of transfers.
International transfers of Personal Data, paragraph 1 · Citation strength: strong
Protection95% confidence
Commitment to data security measures
The company maintains adequate technical and organisational measures to ensure a level of security in processing Personal Data as appropriate, including encryption in transit and at rest, access controls, monitoring, and resilience measures.
Why it helps: This commitment to security measures helps protect your personal data from unauthorized access, processing, loss, or destruction.
We shall maintain adequate technical and organisational measures to ensure such level of security in our processing of Personal Data as appropriate in the given circumstances, including encryption in transit and at rest, access controls, monitoring, and resilience measures.
Personal Data Security, paragraph 1 · Citation strength: strong
Protection95% confidence
GDPR data subject rights
Data subjects in the EEA have certain statutory rights under the GDPR, including the right of access, rectification, erasure, objection, restriction of processing, data portability, and to withdraw consent.
Why it helps: These rights empower individuals to control their personal data, ensuring transparency, accuracy, and the ability to manage how their information is used.
‘Data subjects’ in the EEA have certain statutory rights under the GDPR concerning the Personal Data that we have on them. This part of the Policy aims to give you a general understanding of these rights and we encourage you to deepen this understanding by studying the GDPR yourself. To facilitate this, we have, in relation to each of the rights noted below, provided a reference to the specific provision of the GDPR from which that right arises.
Your rights as a Data subject, paragraph 1 · Citation strength: strong
Report an issue
Flag a citation problem, stale policy text, or incorrect company match.
Verbaterm boundaries
This public review is informational only and is not legal advice. Verbaterm shows only findings tied to the cited source snapshot above.