Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
Ubisoft may retain data related to sanctions for 2 years after users leave the Creators Program, and personal data can be kept beyond account closure for enforcing sanctions. Some personal data may be stored longer for fraud detection or player safety. Additionally, usernames, chat records, and friends' lists may be publicly visible in leaderboards and during game streaming.
90% confidence
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Follow up on findings with grounded answers from this review. Not legal advice.
Risk Flags
These findings are material, hard-to-reverse harms clearly stated in the excerpt: money you cannot easily recover, lasting privacy exposure, loss of account access, weakened dispute rights, or broad ownership/control of user content.
high95% confidence
Data Retention After Account Closure for Sanctions and Reporting in Creators Program
Data related to sanctions imposed on an account in the Ubisoft Creators Program will be retained for 2 years after the user leaves the program for reporting purposes and for reapplication assessment.
Why it matters: Data related to any sanctions applied to your account within the Creators Program will be kept for two years after you leave the program, even after account closure, for reporting and reapplication purposes, meaning this information can be used against you if you try to rejoin the program later.
Your data will be kept until you leave the program except for any sanctions that may have been applied to your account. Sanction related data will be retained for 2 years after you leave the program for reporting purposes and to apply in case of reapplication to the program.
Data Retention for Enforcement of Sanctions After Account Activity
Personal data will be kept as long as the account remains active, and for the time necessary to enforce any sanctions in case of violations of the Terms of Use and Code of Conduct.
Why it matters: Your data, including information that led to any sanctions, will be retained beyond account activity for as long as necessary to enforce those sanctions if you have violated the Terms of Use and Code of Conduct.
Your data will be kept for as long as your account remains active, and for the time necessary to enforce any sanctions in case of violations of our [Terms of Use](https://www.ubisoft.com/legal/documents/termsofuse/) and [Code of Conduct](https://www.ubisoft.com/en-us/help/player-safety/article/code-of-conduct-the-way-we-play/000095037).
We process your personal data based on:, paragraph 4 · Citation strength: strong
Data Use
These findings are user-impacting terms that are broad, inconvenient, or one-sided but common and usually reversible with effort: they need context rather than alarm.
medium90% confidence
Retention of Personal Data Beyond Account Closure
Personal data will generally be kept until account closure, but in some cases, it may be kept longer for purposes like fraud detection or player safety.
Why it matters: Even after your account is closed, your data might be retained for an extended period, specifically for fraud detection or to ensure player safety.
Your data will be kept until the closure of your account. In some cases, we may keep the data longer, for example for fraud detection or to ensure player safety.
a. Create your Ubisoft Connect account, paragraph 4 · Citation strength: strong
Cancellation and Renewal
These findings relate to how users can cancel or renew services, including any associated terms and conditions.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
These findings are routine disclosed practices, standard account rules, or low-impact clauses that are expected and easily understood.
low90% confidence
Public Visibility of Social Feature Data
Usernames, text and voice records, and friends' lists may be publicly visible in leaderboards and during game streaming when using social features.
Why it matters: When you use social features, information like your username, chat records, and friends' lists may be publicly displayed in leaderboards and during game streaming.
In some cases, data such as usernames, text and voice records, friends’ lists may be publicly visible in leaderboards and during game streaming.
These findings are explicit, source-backed consumer benefits.
Protection95% confidence
Ability to Close Account
Users have the option to close their account.
Why it helps: This allows users to terminate their relationship with the service when they choose, providing control over their account status.
* Close your account.
a. Create your Ubisoft Connect account, paragraph 15 · Citation strength: strong
Protection95% confidence
Manage Newsletter, Personalized Content, and Advertising Preferences
Users can manage their preferences for newsletters, personalized content, and advertising options at any time in the Privacy Center.
Why it helps: This allows users to control the types of marketing communications and personalized content they receive, respecting their preferences.
You can also manage your preferences for newsletters, personalised content and advertising options at any time in the [Privacy Center - Manage your choices](https://www.ubisoft.com/account/privacy-center/data-protection).
Users can withdraw their consent to receive newsletters at any time through the Privacy Center or by clicking "unsubscribe" in the email.
Why it helps: This gives users clear and easy ways to stop receiving unwanted marketing emails.
You may withdraw your consent at any time in the [Privacy Center - Manage your choices](https://www.ubisoft.com/account/privacy-center/data-protection) or by clicking on “unsubscribe” directly within the email.
Object to Personalized Content and Withdraw Consent for Website Personalization
Users can object to personalized content on Ubisoft applications and websites at any time in the Privacy Center and withdraw consent for website personalization in their cookie settings.
Why it helps: This provides users with control over how their content experience is personalized, allowing them to opt-out if they prefer.
You can object to such personalization at any time in the [Privacy Center - Manage your choices](https://www.ubisoft.com/account/privacy-center/data-protection).
Withdraw Consent for Personalized Advertising from Partners
Users can give and withdraw their consent at any time in the Privacy Center for partners to access and reuse their personal data to display targeted advertising.
Why it helps: This ensures users have active control over whether their data is used by third-party partners for personalized advertising.
You can give and withdraw your consent at any time in the [Privacy Center - Manage your choices](https://www.ubisoft.com/account/privacy-center/data-protection).
Users can manage their social preferences at any time in the Privacy Center.
Why it helps: This allows users to control their social interactions and data visibility within the platform, enhancing their privacy and user experience.
You can manage your social preference at any time in the [Privacy Center – Social Preferences](https://www.ubisoft.com/account/privacy-center/social-preferences).