Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
Wag!'s privacy policy indicates potential risks such as extensive data collection from Facebook if connected (risk_flags-1), an inability to guarantee complete security for user information (risk_flags-2), and lack of control over how third-party sites use personal information. Additionally, the company may use and share de-identified or aggregated data for any purpose, including marketing (data_use-1), and tracks text messages for various internal purposes (data_use-2).
90% confidence
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Follow up on findings with grounded answers from this review. Not legal advice.
Risk Flags
2 findings
Critical issues that may result in material harm, such as financial loss, privacy breaches, or irreversible data exposure. These items often require immediate attention and pose significant risks to the user.
high95% confidence
Third-Party Social Media Account Data Collection
If you access the Services through your Facebook account, you may allow us to access certain information within your Facebook account, including your name, profile picture, gender, networks, user IDs, list of friends, location, date of birth, email address, photos, videos, people you follow and/or who follow you, and/or your posts or “likes.”
Why it matters: This means that if you log in or connect your Facebook account, Wag! can collect extensive personal data from your Facebook profile.
If you access the Services through your Facebook account, you may allow us to access certain information within your Facebook account including, but not limited to, your name, profile picture, gender, networks, user IDs, list of friends, location, date of birth, email address, photos, videos, people you follow and/or who follow you, and/or your posts or “likes.”
Information You Provide to Us:, paragraph 3 · Citation strength: strong
high90% confidence
Inability to Guarantee Complete Security
We implement technical, administrative, and physical safeguards to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. We cannot, however, guarantee complete security.
Why it matters: Your information may be vulnerable to unauthorized access, disclosure, alteration, or destruction, as complete security cannot be guaranteed.
We implement technical, administrative, and physical safeguards to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. We cannot, however, guarantee complete security.
Practices related to the collection, processing, and sharing of user data. These findings highlight how your information is utilized, with whom it might be shared, and for what purposes.
medium90% confidence
Sharing of De-identified or Aggregated Data for Any Purpose
We may use de-identified or aggregated data for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including without limitation, advertisers, promotional partners, sponsors, event promoters, and use and disclose such information with third parties at our discretion, including without limitation to auditors, investors, creditors, and/or others.
Why it matters: Even if your data is de-identified or aggregated, it may still be used and shared broadly for various business purposes, including marketing and with a wide range of third parties.
We may aggregate and/or de-identify information collected through the Services. We may use de-identified or aggregated data for any purpose, including without limitation for research and marketing purposes, and may also share such data with any third parties, including without limitation, advertisers, promotional partners, sponsors, event promoters, and use and disclose such information with third parties at our discretion, including without limitation to auditors, investors, creditors, and/or others.
Information Collected Automatically, paragraph 2 · Citation strength: strong
low95% confidence
Tracking Text Messages for Quality and Training
If you send text messages with a Pet Owner or Pet Care Provider using the telephone number for that user available on the Services, we may use a third-party service provider to track these text messages. We track these text messages for fraud prevention, to enforce our Terms, and for quality and training purposes. As part of this process, Wag! and its service provider will receive in real time and store data about your text message, including the date and time of the text message, your phone number, and the content of the text message.
Why it matters: Your text messages sent through the service will be tracked and stored by Wag! and its service provider, including content, date, time, and your phone number, for fraud prevention, terms enforcement, quality, and training.
If you send text messages with a Pet Owner or Pet Care Provider using the telephone number for that user available on the Services, we may use a third-party service provider to track these text messages. We track these text messages for fraud prevention, to enforce our Terms, and for quality and training purposes. As part of this process, Wag! and its service provider will receive in real time and store data about your text message, including the date and time of the text message, your phone number, and the content of the text message.
Information You Provide to Us:, paragraph 2 · Citation strength: strong
Cancellation & Renewal
All clear
Terms related to service cancellation, account deletion, and subscription renewals. These findings cover potential difficulties in stopping service, regaining control of data, or unexpected charges.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
All clear
Potentially overlooked clauses that could lead to unexpected outcomes or inconveniences for the user. These are not necessarily severe risks but are worth noting.
✓
Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
2 findings
Safeguards and rights designed to protect the user. These may include commitments to data security, user control over personal information, or transparent practices.
Protection95% confidence
Deletion of Information for Minors Under 18
Our Services are not designed for minors under 18. Only persons 18 years of age or older may use the Services. If we discover that an individual under 18 has provided us with personal information, we will close the account and delete the personal information to the extent required by the Children's Online Privacy Protection Act.
Why it helps: This commitment helps protect the privacy of minors by ensuring their personal information is deleted if accidentally collected, aligning with legal requirements like COPPA.
Our Services are not designed for minors under 18. Only persons 18 years of age or older may use the Services. If we discover that an individual under 18 has provided us with personal information, we will close the account and delete the personal information to the extent required by the Children's Online Privacy Protection Act.
Opt-Out for Nevada Residents Regarding Sale of PII
Under Nevada law, certain Nevada consumers may opt out of the sale of “personally identifiable information” for monetary consideration to a person for that person to license or sell such information to additional persons. We do not engage in such activity; however, if you are a Nevada resident who has purchased or leased goods or services from us, you may submit a request to opt out of any potential future sales under Nevada law by emailing us at nevada.request@wagwalking.com .
Why it helps: Nevada residents are given a clear mechanism to opt out of potential future sales of their personally identifiable information, providing them with control over their data.
“Personally identifiable information” includes first and last name, address, email address, phone number, Social Security Number, or an identifier that allows a specific person to be contacted either physically or online. We do not engage in such activity; however, if you are a Nevada resident who has purchased or leased goods or services from us, you may submit a request to opt out of any potential future sales under Nevada law by emailing us at nevada.request@wagwalking.com .