Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
Wyze's policy states that it can change its Privacy Statement with minimal notice, potentially just by updating the date, meaning you need to proactively check for changes. Users are solely responsible for ensuring their use of Wyze devices complies with local privacy and video surveillance laws, which could expose them to legal liabilities. The company collects biometric data, such as facial images for its "Friendly Faces" feature, which it stores on your behalf, and automatically collects and processes images for "Descriptive Alert" using generative AI, potentially identifying individuals if "Friendly Faces" is also enabled. Wyze collects non-personal video information to suggest other services and may purchase personal data from third parties to train its AI models. Furthermore, it uses personal and non-personal information to target advertisements on third-party platforms and shares personal information for cross-context behavioral advertising.
89% confidence
Ask Verbaterm
Follow up on findings with grounded answers from this review. Not legal advice.
Risks to be aware of
All clear
These findings are potential causes for concern that are often not in the user's interest. They include issues like data exposure, weak dispute rights, or one-sided termination clauses. These are not necessarily violations, but rather elements that users should understand and evaluate for themselves.
✓
Looking good
No major risk flags
Verbaterm only flags concerns it can cite. Nothing source-backed stood out in this section.
How your data is used
4 findings
These findings are potential causes for concern related to how your data is used. This can include broad data collection, sharing with third parties, or monetization of your information. These are not necessarily violations, but rather elements that users should understand and evaluate for themselves.
medium90% confidence
Collection of biometric data through "Friendly Faces" feature
If the "Friendly Faces" feature is enabled, Wyze collects and records facial images and generates and stores measurements (Facial Data) from these images on the user's behalf. This Facial Data could be considered biometric information or data in some jurisdictions.
Why it matters: Enabling "Friendly Faces" allows Wyze to collect your facial images and create biometric data from them. This data is stored on your behalf and could have implications for your privacy, especially given the sensitive nature of biometric information.
In jurisdictions where we offer Friendly Faces, if you enable Friendly Faces with your Cam Unlimited or Cam Unlimited Pro Service, we collect and record facial images and generate and store measurements to create personal information relating to those images (“Facial Data”) on your behalf , which could be considered biometric information or biometric data in some jurisdictions.
Personal Information We Collect on Specific Devices, paragraph 3 · Citation strength: strong
medium85% confidence
Collection of non-personal video information to suggest other services
Wyze collects non-personal information from video content to help users better understand and use services, or to suggest other services that might be of interest.
Why it matters: Wyze analyzes your video content for non-personal information to suggest other services, which means your video data is being used for marketing and product recommendations.
Non-Personal Information From Your Videos: We collect non-personal information from the content of your videos in order to help you better use and understand our Services or so that we can suggest other Services that might interest you.
Automatically Collected Information and Information We Generate, paragraph 13 · Citation strength: strong
medium85% confidence
Purchase of personal data from third parties for AI model development
Wyze may purchase personal data from third parties to use in developing, training, and deploying their AI models.
Why it matters: Wyze buys your personal data from other companies to train its AI models. This means your information, even if not directly provided to Wyze, could be used for their AI development.
In some cases, we may purchase personal data from third parties with whom we work to use in developing, training, and deploying our AI models.
Information We Collect from Other Sources, paragraph 1 · Citation strength: strong
medium90% confidence
Use of personal and non-personal information to target advertisements on third-party platforms and websites
Wyze uses personal and non-personal information to target advertisements to users on third-party platforms and websites.
Why it matters: Your personal and non-personal information is used by Wyze to show you targeted advertisements on other websites and platforms. This means your data is used for advertising purposes beyond Wyze's direct services.
Target advertisements to you on third-party platforms and websites (for more information and to opt out, see the Your Privacy Rights and Choices section below);
USE OF INFORMATION, paragraph 9 · Citation strength: strong
Cancellation and renewal terms
All clear
These findings are potential causes for concern related to cancellation and renewal. They can include automatic renewals, difficult cancellation processes, or unclear refund policies. These are not necessarily violations, but rather elements that users should understand and evaluate for themselves.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Other catches or obscure clauses
2 findings
These findings are other potential causes for concern that are often not in the user's interest. They include issues like arbitration clauses, class-action waivers, or broad indemnification clauses. These are not necessarily violations, but rather elements that users should understand and evaluate for themselves.
low90% confidence
Retention of account information after deactivation
If a user deactivates their account, Wyze may retain certain information as required by law or for its legitimate business purposes.
Why it matters: Even if you deactivate your account, Wyze may keep some of your information if legally required or for its own business needs, meaning your data isn't immediately and fully deleted.
If you wish to deactivate your account, please email privacy@wyze.com , but note that we may retain certain information as required by law or for our legitimate business purposes.
Impact of rejecting cookies on service availability and functionality
Removing or rejecting cookies could affect the availability and functionality of Wyze's Services.
Why it matters: If you reject cookies, some features or parts of Wyze's services might not work correctly or be available to you.
Please note that removing or rejecting cookies could affect the availability and functionality of our Services.
Cookies, paragraph 1 · Citation strength: strong
Your protections
2 findings
These findings are commitments or practices that benefit the user. They can include strong data privacy measures, transparent data handling, or user-friendly cancellation policies.
Protection95% confidence
Non-sale or sharing of personal information for consumers under 16
Wyze states it does not knowingly sell or share personal information about consumers under the age of 16 or a younger age, in accordance with applicable law.
Why it helps: This commitment helps protect the privacy of minors by preventing their personal information from being sold or shared for purposes like targeted advertising, aligning with child privacy regulations.
We do not knowingly sell or share personal information about consumers under the age of 16 or a younger age, in accordance with applicable law.
Internet or other electronic network activity information, paragraph 2 · Citation strength: strong
Protection95% confidence
Commitment not to discriminate for exercising privacy rights
Wyze commits that it will not discriminate against users for exercising their privacy rights.
Why it helps: This protects your ability to exercise your privacy rights without fear of negative consequences, ensuring you can manage your data without being penalized.
We will not discriminate against you for exercising your privacy rights.