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Plain-English summary
Allegiant's terms include several high-risk clauses for consumers. All purchases, including travel, hotel packages, and fees, are generally non-refundable (risk_flags-1). If you miss a flight or fail to cancel on time, your entire itinerary and funds may be forfeited (risk_flags-2, risk_flags-3, risk_flags-4). Hotel packages and Allegiant Stadium packages are specifically noted as non-refundable and unchangeable (risk_flags-5, risk_flags-8). Additionally, name changes on bookings are not permitted (risk_flags-7), and bundles cannot be refunded or unbundled (risk_flags-9).
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Risk Flags
Clauses that signal significant risks to the user. These include material, hard-to-reverse harms such as money that cannot easily be recovered, lasting privacy exposure, loss of account access, weakened dispute rights, or broad ownership/control of user content.
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All purchases are non-refundable with very limited exceptions
All purchases of travel, hotel packages, car rentals, baggage and seat fees, related booking fees and surcharges, carrier charges and taxes are non-refundable, with very limited exceptions.
Why it matters: You may not be able to get your money back for travel, hotel packages, car rentals, baggage and seat fees, booking fees, surcharges, carrier charges, and taxes, as these are non-refundable with very few exceptions.
**Please note: All purchases of travel, hotel packages, car rentals, baggage and seat fees, related booking fees and surcharges, carrier charges and taxes are non-refundable, with very limited exceptions. For hotel only bookings, please see our cancellation policy under the "Hotels" subsection.**
Forfeiture of funds for no-shows or untimely cancellations
If you fail to board a flight or do not change or cancel an itinerary within the specified cancellation policies, it will be considered a customer-initiated cancellation, and the remaining itinerary, including return flights, will be canceled and all funds will be forfeited.
Why it matters: If you miss your flight or do not change/cancel your itinerary on time, your entire trip may be canceled, and you will lose all the money you paid.
No-Show Policy: Failure to board a flight or to change or cancel an itinerary within the specified cancellation policies set forth below shall be deemed a customer-initiated cancellation and the remaining itinerary, including any return flights, will be canceled and all funds will be forfeited.
No credit or refunds for no-shows or late cancellations
No credit or refunds will be given for no shows, passenger-initiated cancellations made past cut-off times, or for fare differences after a reservation has been made.
Why it matters: You will not receive any credit or refund if you miss your scheduled travel, cancel too late, or if the fare price changes after you've booked.
No credit or refunds will be given for no shows, passenger-initiated cancellations made past cut-off times (see below), or for fare differences after a reservation has been made.
Forfeiture of entire fare and fees for untimely cancellations
Credit will not be issued if you fail to cancel an itinerary within the specified time frame prior to scheduled flight departure, and your entire fare plus fees for that segment will be forfeited.
Why it matters: If you don't cancel your flight within the required timeframe, you will not receive any credit and will lose the entire fare and associated fees for that part of your trip.
Credit will not be issued if you fail to cancel an itinerary within the specified time frame prior to scheduled flight departure. Your entire fare plus fees for that segment will be forfeited.
Passenger-Initiated Changes and Cancellations, paragraph 1 · Citation strength: strong
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Hotel package cancellations are non-refundable
Cancellations made for hotel packages are non-refundable.
Why it matters: If you cancel a hotel package, you will not receive any money back.
**Cancellation Policy for Hotel Packages:** Cancellations made for hotel packages are non-refundable.
Hotels - the following rules apply:, paragraph 6 · Citation strength: strong
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Forfeiture of auto rental payment for no-shows or late cancellations
If you do not show up for your scheduled auto rental pick-up or cancel within the specified cancellation window prior to your scheduled pick-up time, your entire auto rental payment will be forfeited.
Why it matters: You will lose the full payment for your auto rental if you don't pick it up or cancel it before the specified deadline.
If you do not show up for your scheduled auto rental pick-up or cancel within the specified cancellation window prior to your scheduled pick-up time, your entire auto rental payment will be forfeited.
Auto Rentals - the following rules apply:, paragraph 3 · Citation strength: strong
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No name changes allowed on bookings
Name changes on bookings are not permitted.
Why it matters: You cannot change the name on your booking once it has been made, which could cause issues if the traveler's name changes or a different person needs to travel.
Name changes on bookings are not permitted.
Name Changes:, paragraph 1 · Citation strength: strong
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Allegiant Stadium Packages are non-refundable and cannot be changed
Allegiant Stadium Packages are non-refundable, cannot have TripFlex™ added, and cannot be cancelled or changed.
Why it matters: If you purchase an Allegiant Stadium Package, you will not be able to get a refund, modify your reservation, or cancel it once booked.
Allegiant Stadium Packages include roundtrip airfare, a minimum two-night hotel stay, and tickets to an event at Allegiant Stadium. These packages are non-refundable, and customers may not add TripFlex™ to these reservations. These packages may not be cancelled or changed.
Bundles are non-refundable and cannot be unbundled
Bundles can only be purchased at the time of the original booking, are non-refundable, and cannot be unbundled, meaning customers cannot decline individual items in the bundle.
Why it matters: Once you purchase a bundle, you cannot get a refund for it, and you cannot remove or decline individual items within the bundle, even if you don't want or need them.
On selected routes Allegiant Air offers bundles that group together popular extras at a discounted price. Bundles can only be purchased at the time of the original booking, are non-refundable, and can’t be unbundled (i.e. customers can’t decline individual items in the bundle).
Bundles:, paragraph 1 · Citation strength: strong
Data Use
How the company uses, shares, and protects your data, and what rights you have.
Not clearly stated: There is no information in the provided clauses about how the company uses, shares, or protects user data.
Cancellation and Renewal
How cancellation and renewal works, and any associated impacts or fees.
Not clearly stated: The provided clauses do not contain information related to automatic renewals or general subscription cancellation processes, beyond specific terms for travel changes and cancellations.
Gotchas
Potentially overlooked clauses that may contain unexpected costs, limitations, or obligations for the user.
Not clearly stated: The provided clauses do not specify any other general 'gotchas' not covered in the 'Risk Flags' section.
Protections
Provisions that protect users, such as explicit commitments to data minimization, user control, clear refund terms, or advance notice of changes.
Protection90% confidence confidence
Full refund available for air transportation cancelled within 24 hours of purchase
Within twenty-four (24) hours after purchase, an entire air transportation itinerary may be canceled for a full refund, but only if the flight’s scheduled departure time was at least one week (168 hours) away at time of booking, and the air transportation was not purchased as part of a package consisting of air and ground elements.
Why it helps: You have a short window to cancel your air transportation for a full refund if certain conditions are met, allowing for immediate corrections or changes after booking without penalty.
Within twenty-four (24) hours after purchase, an entire air transportation itinerary may be canceled for a full refund, but only if (1) the flight’s scheduled departure time was at least one week (168 hours) away at time of booking, and (2) the air transportation was not purchased as part of a package consisting of air and ground elements.