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Plain-English summary
Amazon Music's terms include several potential concerns for users. The company can terminate your service access without notice or refund (risk_flags-1), and claims broad, irrevocable rights to use and sublicense any User Content you submit, including a waiver of moral rights (risk_flags-2, risk_flags-3). Additionally, user-submitted content may be publicly accessible and re-shared by others, with Amazon disclaiming responsibility (risk_flags-4). All sales of purchased music are final with no returns, and you cannot cancel a purchase once content delivery has started (gotchas-1, gotchas-2). Subscriptions automatically renew, and you generally won't receive a refund for already paid fees upon cancellation (cancellation_renewal-1, cancellation_renewal-2).
85% confidence
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Risk Flags
6 findings
Critical terms that may pose significant risks to users. These include clauses that limit consumer rights, allow unilateral changes to terms, or broad content ownership grants.
high95% confidence
Loss of access and no refund upon termination by Amazon
If Amazon restricts, suspends, or terminates your access to the Services, you may not be able to access them and may not receive any refund of fees or other compensation.
Why it matters: If Amazon terminates your account for reasons they determine, you could lose access to the service and any paid fees without a refund.
If your access to the Services is restricted, suspended, or terminated, you may be unable to access the Services and you may not receive any refund of fees or any other compensation.
Amazon Music Terms of Use, paragraph 38 · Citation strength: strong
high90% confidence
Broad license grant for user content
You grant Amazon a nonexclusive, transferable, worldwide, royalty-free, fully-paid, irrevocable, and fully-sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, make available, communicate to the public, transmit, edit, create derivative works from, distribute, and display your User Content in any form or media.
Why it matters: Amazon can extensively use, modify, distribute, and display any content you submit to the services, like images or playlist names, across various media, without paying you royalties, and this right is irrevocable.
If you submit User Content, you grant us, to the fullest extent and for the maximum duration permitted by law, a nonexclusive, transferable, worldwide, royalty-free, fully-paid, irrevocable, and fully-sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, make available, communicate to the public, transmit, edit, create derivative works from, distribute, and display that User Content in any form or media now known or later developed or discovered.
Amazon Music Terms of Use, paragraph 29 · Citation strength: strong
high90% confidence
Waiver of moral rights for user content
You waive and agree not to enforce, to the fullest extent permitted by law, all moral rights or equivalent rights in User Content you submit.
Why it matters: You give up certain personal rights associated with your submitted content, such as the right to be identified as the author or to object to derogatory treatment of your work, to the fullest extent allowed by law.
You waive and agree not to enforce, to the fullest extent permitted by law, all moral rights or equivalent rights in User Content you submit.
Amazon Music Terms of Use, paragraph 29 · Citation strength: strong
high90% confidence
User content may be publicly accessible and re-shared by others with no liability to Amazon
User Content that you submit may be publicly accessible, and may be used and re-shared by others. Amazon takes no responsibility and assumes no liability for what you or others submit, post or share on the Services.
Why it matters: Any content you submit to the service could be made public and shared by others, and Amazon explicitly states they are not responsible or liable for how that content is used.
User Content that you submit may be publicly accessible, and may be used and re-shared by others. We take no responsibility and assume no liability for what you or others submit, post or share on the Services.
Amazon Music Terms of Use, paragraph 31 · Citation strength: strong
medium95% confidence
Amazon can change, suspend, or discontinue services at any time
Amazon may change, suspend, or discontinue the Services, or any part of them, at any time.
Why it matters: The service or portions of it could become unavailable or change without prior notice at any time.
We may change, suspend, or discontinue the Services, or any part of them, at any time.
Amazon Music Terms of Use, paragraph 37 · Citation strength: strong
medium90% confidence
Amazon may impose usage restrictions
Amazon may limit the number of devices you can register, the frequency with which you can change them, and the number of devices from which you can use the Services at any one time. Amazon may impose other restrictions on use of the Services.
Why it matters: Your ability to use the service on multiple devices or change devices may be limited by Amazon, and they may introduce other restrictions on how you can use the service.
You may need to register the devices you use with the Services, and we may limit the number of devices you can register, the frequency with which you can change them, and the number of devices from which you can use the Services at any one time. We may impose other restrictions on use of the Services.
Amazon Music Terms of Use, paragraph 26 · Citation strength: strong
Data Use
1 finding
Policies on how your data is collected, used, and shared.
medium90% confidence
Information provided to Amazon and content providers
The Services and Software may provide Amazon with information about your use and performance of the Services and Software, as well as device information. Amazon may provide certain information regarding your use of Content, such as your postal code and listening history, to Content providers, including record companies, in a manner that is not identifiable to you.
Why it matters: Amazon collects data on your service usage, software performance, and device information. While personal details like postal code and listening history may be shared with content providers, Amazon states this information will be anonymized.
The Services and the Software may provide Amazon with information relating to your use and the performance of the Services and the Software, as well as information regarding the devices on which you download and use the Services and the Software. We may provide certain information regarding your use of Content, such as your postal code and listening history, to Content providers, including record companies. We will provide this information in a manner that is not identifiable to you.
Amazon Music Terms of Use, paragraph 34 · Citation strength: strong
Cancellation and Renewal
1 finding
Details regarding subscription renewals, cancellation procedures, and refund policies.
medium95% confidence
Automatic renewal with user responsibility to cancel
Unless you notify Amazon before a charge that you do not want to auto-renew, your Unlimited Plan will automatically continue, and you authorize Amazon to collect the applicable fee and taxes using any payment method on record.
Why it matters: Your subscription will automatically renew and you will be charged unless you proactively cancel it before the next billing cycle.
UNLESS YOU NOTIFY US BEFORE A CHARGE THAT YOU DO NOT WANT TO AUTO RENEW, YOU UNDERSTAND THAT YOUR UNLIMITED PLAN WILL AUTOMATICALLY CONTINUE AND YOU AUTHORIZE US TO COLLECT THE THEN-APPLICABLE FEE AND APPLICABLE TAXES FOR THE UNLIMITED PLAN, USING ANY PAYMENT METHOD WE HAVE ON RECORD FOR YOU.
Amazon Music Terms of Use, paragraph 19 · Citation strength: strong
Gotchas
2 findings
Clauses that may contain unexpected conditions or outcomes for users. These often involve limitations, waivers, or obligations that might not be immediately obvious.
high95% confidence
All sales of purchased music are final and non-returnable
Unless otherwise specified, all sales of Purchased Music are final, and the risk of loss transfers upon sale. Amazon does not accept returns of Purchased Music.
Why it matters: Once you purchase music, the sale is final, and you cannot return it or get a refund.
Unless otherwise specified, all sales are final and risk of loss transfers upon sale. We do not accept returns of Purchased Music.
Amazon Music Terms of Use, paragraph 11 · Citation strength: strong
medium90% confidence
Inability to cancel purchase once delivery of content has started
When you place an order to purchase Content from the Store, you acknowledge and agree that you cannot cancel your purchase of Content once delivery has started, including by Amazon making it available to you in the cloud for streaming or downloading.
Why it matters: You cannot cancel a purchase of content from the store once the delivery process begins, such as when it becomes available for streaming or download.
When you place an order to purchase Content on the Store, you acknowledge and agree that you cannot cancel your purchase of Content once delivery has started, including by our making it available to you in the cloud for streaming or downloading.
Amazon Music Terms of Use, paragraph 11 · Citation strength: strong
Protections
3 findings
Consumer-friendly clauses and commitments that benefit the user.
Protection95% confidence
Advance notice for price changes
Amazon will notify you in advance before any price changes to your Unlimited Plan become effective.
Why it helps: This ensures users are informed before any subscription price increases, allowing them to make decisions about their subscription.
We will notify you in advance before any price changes to your Unlimited Plan become effective.
Amazon Music Terms of Use, paragraph 7 · Citation strength: strong
Protection95% confidence
Right to cancel Unlimited Plan within 14 days for EU, UK, or Brazil users
If your Location is in the European Union, the United Kingdom, or Brazil, you may cancel your Unlimited Plan by communicating your withdrawal within 14 days of sign up, and if you paid any fee, Amazon will refund it.
Why it helps: Users in these regions have a 14-day window to cancel their Unlimited Plan and receive a refund, providing a clear right of withdrawal.
If your Location is in the European Union, the United Kingdom, or Brazil, you may cancel your Unlimited Plan by communicating your withdrawal within 14 days of sign up, and if you paid any fee, we will refund it (see here ).
Amazon Music Terms of Use, paragraph 40 · Citation strength: strong
Protection90% confidence
Choice to opt out of personalized ads
Amazon offers choices about receiving interest-based ads. You can choose not to receive interest-based ads from Amazon, and the service may still contain ads, but they will not be personalized.
Why it helps: Users have control over whether they receive personalized advertisements, allowing them to opt out of interest-based ad targeting.
Amazon offers you choices about receiving interest-based ads from us. You can choose not to receive interest-based ads from Amazon. If you choose this option, this service may continue to contain ads but they will not be personalized.
Amazon Music Terms of Use, paragraph 10 · Citation strength: strong
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