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Terms of service

Amazon Prime · Covers Amazon Shopping, Amazon Photos, Amazon Prime

Shared policy

This is Amazon Shopping's policy, which also covers Amazon Photos and Amazon Prime.

Review these first

Score30.0
Reviewed
Policy typeTerms of service
Concern findings9
Protections1
Source supportStrong

Source provenance

Verified official source
The live policy may have changed since . Verbaterm is reviewing an updated snapshot.
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Last checked
Published

What changedInitial captured version for this source.

Snapshot hash 2acc41da0bb038cf991dc007392b52f1d92823ee4fc46de1a89079772201b484

Snapshot of the source text at fetch time, not a live mirror of the policy page.

Plain-English summary

Using Amazon's services comes with significant risks. Amazon can refuse service, terminate accounts, or cancel orders at its sole discretion (risk_flags-1). Additionally, users waive their right to a jury trial for disputes (risk_flags-2) and Amazon disclaims liability for damages or for its services being free of viruses (risk_flags-3, risk_flags-4). When you post content, you grant Amazon a perpetual and broadly usable license (data_use-1) and you must indemnify Amazon for any claims resulting from content you provide (data_use-2). Unexpected charges may occur if your primary payment method fails, as Amazon may charge any other valid payment method on file (gotchas-1). Amazon also does not guarantee the accuracy of product descriptions (gotchas-2).

85% confidence

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Risk Flags

Critical terms that flag significant legal, financial, or privacy risks. These are often non-negotiable and can have serious implications for users.

high95% confidence

Amazon can refuse service, terminate accounts, and cancel orders at its sole discretion.

Amazon reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion.

Unilateral amendment

Why it matters: Amazon can unilaterally refuse service to a user, terminate their account, or cancel their orders without needing to provide a reason.

Amazon reserves the right to refuse service, terminate accounts, terminate your rights to use Amazon Services, remove or edit content, or cancel orders in its sole discretion.

YOUR ACCOUNT, paragraph 1 · Citation strength: strong

high95% confidence

You waive your right to a jury trial for any disputes with Amazon.

For any dispute related to the use of Amazon Service, you waive any right to a jury trial.

Mandatory arbitration

Why it matters: Users give up their right to have a jury decide their case in disputes with Amazon; instead, cases will be adjudicated in specific state or federal courts.

Any dispute or claim relating in any way to your use of any Amazon Service will be adjudicated in the state or Federal courts in King County, Washington, and you consent to exclusive jurisdiction and venue in these courts. We each waive any right to a jury trial.

DISPUTES, paragraph 1 · Citation strength: strong

high95% confidence

Amazon is not liable for damages from using its services.

Amazon will not be liable for any damages of any kind from the use of any Amazon Service or from any information, content, materials, products, or other services included or made available through any Amazon Service, including direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

Why it matters: Users are primarily responsible for any risks or damages that may arise from using Amazon's services, as Amazon disclaims liability for most types of damages.

TO THE FULL EXTENT PERMISSIBLE BY LAW, AMAZON WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF ANY AMAZON SERVICE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH ANY AMAZON SERVICE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY, paragraph 2 · Citation strength: strong

high95% confidence

Amazon does not warrant that its services are free of viruses or harmful components.

Amazon does not warrant that its services, information, content, materials, products, or electronic communications are free of viruses or other harmful components.

Why it matters: Users are at risk of encountering viruses or harmful components when using Amazon's services, as Amazon does not guarantee their absence.

AMAZON DOES NOT WARRANT THAT THE AMAZON SERVICES, INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE AMAZON SERVICES, AMAZON'S SERVERS OR ELECTRONIC COMMUNICATIONS SENT FROM AMAZON ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY, paragraph 2 · Citation strength: strong

Data Use

Policies on how your data is collected, processed, and shared. Look for details on consent, third-party sharing, and data anonymization.

high95% confidence

You grant Amazon a perpetual, irrevocable, and fully sublicensable right to use, reproduce, and distribute content you post or submit.

If you post content or submit material, you grant Amazon a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media.

Broad content license

Why it matters: Amazon gains extensive and permanent rights to use, modify, and distribute any content you post or submit, including the right to sublicense it to others.

If you do post content or submit material, and unless we indicate otherwise, you grant Amazon a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, perform, translate, create derivative works from, distribute, and display such content throughout the world in any media.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT, paragraph 2 · Citation strength: strong

high95% confidence

You agree to indemnify Amazon for all claims resulting from content you supply.

You represent and warrant that you will indemnify Amazon for all claims resulting from content you supply.

Indemnification

Why it matters: You are financially responsible for any legal claims that arise from the content you provide to Amazon.

You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Amazon for all claims resulting from content you supply.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT, paragraph 2 · Citation strength: strong

low90% confidence

Amazon does not take responsibility or liability for content posted by users or third parties.

Amazon has the right but not the obligation to monitor and edit or remove any activity or content. Amazon takes no responsibility and assumes no liability for any content posted by you or any third party.

Why it matters: Amazon is not legally responsible for content posted by users or third parties, even if it has the option to monitor it.

Amazon has the right but not the obligation to monitor and edit or remove any activity or content. Amazon takes no responsibility and assumes no liability for any content posted by you or any third party.

REVIEWS, COMMENTS, COMMUNICATIONS, AND OTHER CONTENT, paragraph 2 · Citation strength: strong

Cancellation and Renewal

Details on how to cancel services, terms for automatic renewals, and any associated fees or processes. Key for avoiding unwanted charges.

Looking good

No billing surprises spotted

Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.

Gotchas

Unexpected or less-obvious clauses that could lead to negative surprises. These often require careful reading to fully understand their implications.

medium90% confidence

Amazon may charge any valid payment method associated with your account if there is a problem with your selected method.

If there is a problem charging your selected payment method, Amazon may charge any other valid payment method associated with your account.

Why it matters: If a user's primary payment method fails, Amazon may automatically attempt to charge any other payment method saved to their account, which could lead to unexpected charges on different cards.

If there is a problem charging your selected payment method, we may charge any other valid payment method associated with your account.

YOUR ACCOUNT, paragraph 1 · Citation strength: strong

medium95% confidence

Amazon does not warrant product descriptions or other content as accurate or error-free.

Amazon does not warrant that product descriptions or other content of any Amazon Service is accurate, complete, reliable, current, or error-free.

Why it matters: Amazon does not guarantee the accuracy or reliability of product descriptions and other content, meaning users rely on this information at their own risk.

However, Amazon does not warrant that product descriptions or other content of any Amazon Service is accurate, complete, reliable, current, or error-free.

PRODUCT DESCRIPTIONS, paragraph 1 · Citation strength: strong

Protections

Clauses that offer user benefits, rights, or safeguards. These help to ensure a fair and secure experience on the platform.

Protection95% confidence

If you are under 18, you may use Amazon Services with the involvement of a parent or guardian.

If you are under 18, you may use the Amazon Services only with involvement of a parent or guardian.

Why it helps: This clause specifies that minors can use Amazon services under parental supervision, which protects children by involving responsible adults in their online activities.

If you are under 18, you may use the Amazon Services only with involvement of a parent or guardian.

YOUR ACCOUNT, paragraph 1 · Citation strength: strong

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