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Amazon

Privacy policy

Amazon Shopping

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Score60.0
Reviewed
Policy typePrivacy policy
Concern findings9
Protections0
Source supportStrong

Source provenance

Verified official source
The live policy may have changed since . Verbaterm is reviewing an updated snapshot.
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Last checked
Published

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Snapshot hash 2caba553a8ebe4bfb22e2513f4ba5b4ff3dbd5eae06a161d3a33d2fb8ba25496

Snapshot of the source text at fetch time — not a live mirror of the policy page.

Plain-English summary

Using Amazon Services means you agree to this Privacy Notice (risk_flags-1). Amazon does not sell your personal information, but they do share it with their subsidiaries and other companies for business purposes like service improvement, generative AI development, fraud prevention and credit risk reduction (risk_flags-2, data_use-1, data_use-3, data_use-4, data_use-5). You can choose not to provide certain information, but this may limit your access to many Amazon Services (gotchas-1). Amazon collects information you provide, automatic information, and information from other sources (data_use-2). They may also ask to verify your identity before disclosing personal information to you (risk_flags-3).

90% confidence

Risk Flags

Critical issues that may be privacy violations or carry significant risk.

high95% confidence confidence

Consent to Privacy Notice

By using Amazon Services, you are consenting to the practices described in this Privacy Notice.

Why it matters: Your use of Amazon Services automatically indicates your agreement to the practices outlined in this Privacy Notice.

**By using Amazon Services, you are consenting to the practices described in this Privacy Notice.**

Title: Amazon.com Privacy Notice - Amazon Customer Service, paragraph 2 · Citation strength: strong

medium90% confidence confidence

Personal Information Not Sold, but Shared for Business Purposes

Amazon states they are not in the business of selling customers' personal information to others. They share customer personal information only as described in the Privacy Notice and with subsidiaries of Amazon.com, Inc. that are either subject to this Privacy Notice or follow practices at least as protective.

Why it matters: Your personal information is not sold to others by Amazon. However, it is shared with Amazon.com, Inc. subsidiaries and other third parties for specific business functions as described in the notice.

Information about our customers is an important part of our business, and we are not in the business of selling our customers' personal information to others. We share customers' personal information only as described below and with subsidiaries Amazon.com, Inc. controls that either are subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.

Title: Amazon.com Privacy Notice - Amazon Customer Service, paragraph 14 · Citation strength: strong

medium90% confidence confidence

Data Access and Identity Verification

Amazon maintains safeguards for customer personal information, and their security procedures may require identity verification before disclosing personal information to you.

Why it matters: To protect your personal information, Amazon may ask you to verify your identity before disclosing it to you.

We maintain physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.

Title: Amazon.com Privacy Notice - Amazon Customer Service, paragraph 19 · Citation strength: strong

Data Use

How the company uses your data, including collection, sharing, and retention.

low90% confidence confidence

Collection of Personal Information for Service Improvement

Amazon collects personal information to provide and continually improve its products and services.

Why it matters: Your personal information is collected by Amazon to enhance and deliver their products and services.

We collect your personal information in order to provide and continually improve our products and services.

Title: Amazon.com Privacy Notice - Amazon Customer Service, paragraph 4 · Citation strength: strong

low90% confidence confidence

Types of Information Collected by Amazon

Amazon collects information you provide, automatic information (including cookies and unique identifiers), and information from other sources.

Why it matters: Amazon gathers your information through direct input from you, automatic collection methods like cookies, and from external sources.

nformation about you from other sources. For example, our carriers may provide us with updated delivery and address information, which we use to keep our records current and make delivery of your future purchases easier.

Title: Amazon.com Privacy Notice - Amazon Customer Service, paragraph 6 · Citation strength: strong

low85% confidence confidence

Use of Personal Information for Generative AI

Amazon uses personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of Amazon Services, which includes using data to develop or deploy their generative AI models and services.

Why it matters: Your personal information may be used by Amazon to improve their services and to develop or use generative AI models.

We use your personal information to provide functionality, analyze performance, fix errors, and improve the usability and effectiveness of the Amazon Services. In so doing, we use machine learning and artificial intelligence to support and enhance the customer experience across our products and services. This includes using data to develop or deploy our generative AI models and services.

Title: Amazon.com Privacy Notice - Amazon Customer Service, paragraph 10 · Citation strength: strong

low90% confidence confidence

Sharing with Third-Party Service Providers

Amazon employs other companies and individuals to perform functions on their behalf and these third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

Why it matters: Third-party companies hired by Amazon can access your personal information to perform their specific tasks, but they are not allowed to use it for anything else.

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders for products or services, delivering packages, sending postal mail and email, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing payments, transmitting content, scoring, assessing and managing credit risk, and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

Title: Amazon.com Privacy Notice - Amazon Customer Service, paragraph 15 · Citation strength: strong

low90% confidence confidence

Data Sharing for Fraud Prevention and Credit Risk Reduction

Amazon exchanges information with other companies and organizations for fraud protection and credit risk reduction.

Why it matters: Your information may be shared with other companies and organizations by Amazon to help prevent fraud and reduce credit risks.

This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Title: Amazon.com Privacy Notice - Amazon Customer Service, paragraph 15 · Citation strength: strong

Cancellation and Renewal

Details on how to cancel an account or service, and policies on renewals.

Looking good

No billing surprises spotted

Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.

Gotchas

Unexpected or less-than-obvious clauses worth noting.

medium90% confidence confidence

Consequences of Not Providing Information

You can choose not to provide certain information, but then you might not be able to take advantage of many Amazon Services.

Why it matters: If you withhold certain information, you might not be able to use many of Amazon's services.

You can choose not to provide certain information, but then you might not be able to take advantage of many of our Amazon Services.

Title: Amazon.com Privacy Notice - Amazon Customer Service, paragraph 6 · Citation strength: strong

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