Snapshot of the source text at fetch time, not a live mirror of the policy page.
Plain-English summary
By using Amazon Services, you automatically consent to their privacy practices.
Amazon collects a wide range of your personal information from various sources, including information you provide, data collected automatically from your use of services and physical stores, and information from third parties (data_use-2). Your data may be used to develop and deploy generative AI (data_use-3).
Your personal information may be shared with third parties when you engage with their services through Amazon (data_use-1).
90% confidence
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Risk Flags
All clear
Clauses that indicate a potential for significant user harm, such as data breaches, privacy violations, or limitations on user rights.
✓
Looking good
No major risk flags
Verbaterm only flags concerns it can cite. Nothing source-backed stood out in this section.
Data Use
3 findings
Clauses that describe how the company collects, uses, shares, or retains user data, including personal information and content.
medium90% confidence
Third-Party Sharing of Personal Information in Transactions
Amazon shares customers' personal information related to transactions with third parties when users engage with third-party services, products, applications, or skills on or through Amazon Services.
Why it matters: Your personal information may be shared with third parties when you use their services or products through Amazon, which could lead to your data being handled by entities outside of Amazon's direct control.
You can tell when a third party is involved in your transactions, and we share customers' personal information related to those transactions with that third party.
_under applicable U.S. state data privacy laws._, paragraph 14 · Citation strength: strong
medium88% confidence
Broad Data Collection from Various Sources
Amazon collects various types of personal information, including information you provide, automatically collected data from your use of Amazon Services and physical stores, and information from other sources like carriers and co-branded businesses.
Why it matters: Amazon collects a wide range of your personal data from multiple interactions and external parties, potentially creating a comprehensive profile of your activities and preferences.
nformation about you from other sources. For example, our carriers may provide us with updated delivery and address information, which we use to keep our records current and make delivery of your future purchases easier.
_under applicable U.S. state data privacy laws._, paragraph 5 · Citation strength: strong
medium80% confidence
Use of Generative AI for Customer Experience
Amazon uses machine learning and artificial intelligence, including generative AI models and services, to support and enhance the customer experience across its products and services.
Why it matters: Your personal information is used to develop and deploy generative AI, which may influence your customer experience and interactions with Amazon's services.
In so doing, we use machine learning and artificial intelligence to support and enhance the customer experience across our products and services. This includes using data to develop or deploy our generative AI models and services.
_under applicable U.S. state data privacy laws._, paragraph 9 · Citation strength: strong
Cancellation and Renewal
All clear
Clauses pertaining to account termination, subscription cancellation, and automatic renewals.
✓
Looking good
No billing surprises spotted
Verbaterm only flags concerns it can cite. No cancellation, auto-renewal, or refund terms needed attention here.
Gotchas
All clear
Potentially unfavorable clauses that may not be immediately obvious to the user. This can include one-sided terms, automatic waivers, or clauses that may lead to unexpected costs or commitments.
✓
Looking good
No hidden gotchas
Verbaterm only flags concerns it can cite. Nothing easy-to-miss stood out in this section.
Protections
3 findings
Clauses that offer user benefits, rights, or safeguards.
Protection95% confidence
Restriction on Direct Collection of Personal Information from Children Under 13
Amazon does not knowingly collect personal information from children under the age of 13 without the consent of their parent or guardian.
Why it helps: This commitment helps protect the privacy of young children by requiring parental consent before collecting their personal data, aligning with child privacy regulations.
We do not knowingly collect personal information from children under the age of 13 without the consent of the child's parent or guardian.
_under applicable U.S. state data privacy laws._, paragraph 28 · Citation strength: strong
Protection90% confidence
Commitment to Not Materially Change Privacy Policies Without Consent
Amazon promises not to materially change its privacy policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Why it helps: This provides a safeguard against retroactive changes to privacy policies that could negatively impact how previously collected data is handled, ensuring past data remains protected under the terms agreed upon at the time of collection.
We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
Conditions of Use, Notices, and Revisions, paragraph 1 · Citation strength: strong
Protection85% confidence
Right to Access or Delete Personal Information
To the extent required by applicable law, you may have the right to request access to or delete your personal information.
Why it helps: This clause offers users legal rights to control their personal data, including requesting access to it or its deletion, providing an important mechanism for privacy management.
In addition, to the extent required by applicable law, you may have the right to request access to or delete your personal information. If you wish to do any of these things, you may go to [Data Privacy Queries](https://www.amazon.com/hz/contact-us/request-data).
_under applicable U.S. state data privacy laws._, paragraph 26 · Citation strength: strong
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