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Plain-English summary
The AAA Mobile App includes a mandatory arbitration clause and class action waiver, requiring disputes to be resolved through individual arbitration in Orlando, Florida (risk_flags-1). Use of the app and disclosure of user information is at your own risk, with no guarantee against misuse or unauthorized access (risk_flags-2). The company disclaims most warranties for the app and services, which are provided "as is" (risk_flags-4), and is not liable for damages unless caused by their negligence or intentional misconduct (risk_flags-3). User information may be used broadly for any business purpose, including marketing (data_use-1), and can be shared with your Club (who can use it under their own privacy policies) and other service providers (data_use-2). Your access to the app can be terminated without notice if you fail to comply with terms and the company can change or remove the app and services at any time without notice or liability (cancellation_renewal-1, cancellation_renewal-2).
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Risks of Using the App
This section highlights significant risks or liabilities users might encounter, including waivers of rights, limitations of liability, and disclaimers of warranty.
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Mandatory Arbitration and Class Action Waiver
The terms include a binding arbitration clause and a class action waiver, which means disputes must be resolved through individual arbitration in Orlando, Florida, giving up the right to sue in court, a jury trial, and participation in class action lawsuits.
Why it matters: You waive your right to sue in court and participate in class action lawsuits for disputes related to the AAA Mobile App, as disputes must be settled through binding individual arbitration in Orlando, Florida.
These Terms contain certain Disclaimers and Limitations on our Liability, and a binding Arbitration Clause and Class Action Waiver, which waives your right to sue in court or seek a jury trial for disputes relating to your use of the AAA Mobile App. These are found in the Sections titled "Disclaimer of Warranties," "Limitation of Liability" and "Arbitration" below. Please read these terms carefully and make sure that you understand them before continuing with your use of the AAA Mobile App. If you do not agree to such terms, please do not use the AAA Mobile App.
**Acceptance of the Terms.**, paragraph 5 · Citation strength: strong
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Use of App at your own risk
The AAA App advises users that any disclosure of user information is at their own risk.
Why it matters: Your disclosure of User Information to the AAA Mobile App is at your own risk, as the company does not guarantee prevention of loss, misuse, unauthorized access, or alteration of this information.
By using the AAA Mobile App, you make any disclosure of your User Information to us at your own risk.
The AAA Parties are not liable for damages arising from your use or inability to use the app, or reliance on information, with exceptions only for personal injury, property loss, or unauthorized disclosure caused by their negligence or intentional misconduct.
Why it matters: You may not be able to recover damages for issues related to your use of the AAA Mobile App or reliance on its information, with exceptions only for personal injury, property damage, or unauthorized disclosure of personally identifiable information caused by the company's negligence or intentional misconduct.
NOTHING HEREIN SHALL BE CONSTRUED TO LIMIT THE CLEARLY ESTABLISHED LEGAL RIGHT OF A CONSUMER TO RECOVER ATTORNEYS' FEES OR OTHER REMEDIES AFFORDED BY STATUTE OR OTHER LAW.
**Physical Safety and Security.**, paragraph 8 · Citation strength: strong
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No Warranty for the App or Services
The AAA Mobile App and Services are provided "as is" and "as available," without warranties of any kind.
Why it matters: You use the AAA Mobile App and Services without any express or implied warranties, meaning there are no guarantees about their quality, fitness for a particular purpose, or accuracy.
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT THE AAA MOBILE APP AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE", WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND AAA AND CLUB HEREBY DISCLAIM ALL WARRANTIES WITH RESPECT TO THE AAA MOBILE APP AND ANY SERVICES, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, TITLE, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS.
**Physical Safety and Security.**, paragraph 5 · Citation strength: strong
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Services Not for Emergencies
The AAA Mobile App services are provided solely as a guideline and should not be relied upon for emergency assistance.
Why it matters: You should not rely on the AAA Mobile App for emergency assistance, as its services are only provided as a guideline.
DO NOT RELY ON THE AAA MOBILE APP FOR EMERGENCY ASSISTANCE.
**PRIVACY POLICY AND TERMS OF USE FOR THE AAA MOBILE APP**, paragraph 1 · Citation strength: strong
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No Guarantees for Service Availability and Internet Connectivity
The AAA Mobile App's services are dependent on cellular and internet availability, for which the company is not responsible, and the company does not guarantee that communication functionality will be available at any particular time or place.
Why it matters: Your ability to use the AAA Mobile App and its services depends on cellular service and internet connectivity, which the company does not guarantee or take responsibility for.
Please be aware that your access to the Services is dependent on the availability of cellular service and Internet connectivity for which we are not responsible, as further explained in these Terms. Also, certain Services are offered and available only to members of specific AAA or CAA Clubs or may require separate registration and acceptance of additional terms of use.
**Acceptance of the Terms.**, paragraph 3 · Citation strength: strong
Data Use and Sharing
This section outlines how your data is collected, used, and shared, and any limitations on your control over your data.
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Broad Use of User Information for Business Purposes
User information may be used for any business purpose, including processing requests, corresponding about products, furnishing additional services, personalizing information, assessing trends, developing content, improving services, and engaging in advertising and marketing activities.
Why it matters: Your User Information may be used for a wide range of business purposes, including marketing and personalizing services, which means your data can be utilized broadly without specific consent for each new purpose.
We may use the User Information for any business purpose, including, but not limited to, processing your requests and transactions, corresponding with you regarding products and services, announcements, promotions, or offerings, furnishing additional products and services to you, personalizing the types of information you receive from us and our service providers, assessing trends in your use of AAA Mobile App or Services, developing content and functionality that helps to better serve your needs, improving services and products we provide, and engaging in advertising and marketing activities. We may also use that User Information to communicate with you by email, telephone or otherwise.
AAA may share any User Information with your Club, and the Club may use and disclose it according to its own privacy policies. Information can also be shared with service providers for providing the Services.
Why it matters: Your User Information may be shared with your Club and other service providers, and your Club can use and disclose this data under its own privacy policies, which might differ from AAA's.
Club may use and disclose the User Information in accordance with its own privacy policies, which can be found through aaa.com, and you consent to the sharing with, and use by your Club, of such User Information. Further, we may share the information with our service providers, including without limitation other AAA-affiliated clubs, solely for the purposes of providing you the Services.
Required Disclosure of User Information to Third Parties
User information may be provided to third parties if circumstances require or justify disclosure, such as in response to legal orders, formal requests, legal requirements, or in an emergency that threatens life, health, or security.
Why it matters: Your User Information may be disclosed to third parties under various circumstances, including legal obligations or emergencies, without your direct consent for each specific disclosure.
We may provide the User Information to third-parties when, in our discretion, circumstances require or justify disclosure. For example: (a) a subpoena, warrant, or order issued by a court, person or body with jurisdiction may compel the production of User Information; (b) we receive a formal request to disclose User Information in connection with a legal action; (c) we believe, in good faith, that a law, regulation or rule requires us to do so; or (d) the information is needed or helpful to address an emergency that threatens the life, health or security of an identifiable person.
AAA and Club reserve the right to change, suspend, remove, or disable access to the AAA Mobile App and any Services at any time without notice, and will not be liable for such changes or removal.
Why it matters: AAA and Club can change, suspend, remove, or disable access to the app and its services at any time without prior notice, and they are not liable for these actions, which could disrupt your access to services.
AAA and Club reserve the right to change, suspend, remove, or disable access to the AAA Mobile App and any Services at any time without notice. In no event will AAA or Club be liable for such change to or removal of the AAA Mobile App or any portion thereof.
This section points out less obvious or potentially problematic clauses that could negatively impact users, often hidden in the fine print.
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Protections
This section describes user-friendly policies or features that benefit the user.
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Non-collection of information from children under 16
The AAA Mobile App is not intended for use by minors under 16, and the AAA Parties do not knowingly collect or solicit any information relating to anyone under 16 through the app or services.
Why it helps: This helps protect the privacy of young users by explicitly stating that the app is not intended for children under 16 and that no information is knowingly collected from them.
The AAA Mobile App is not intended for use by minor children under the age of 16. The AAA Parties do not knowingly collect or solicit through the AAA Mobile App or Services any information relating to anyone under the age of 16.